Originally Posted by Phil (Post 36121850)

Thanks djmagnifique - I've just installed the app on my phone.

To my horror I can see the calls I made to VM on the 03454 541111 number (as advised to do so) and I can see two calls listed for the 5th May whilst I was trying to sort out their mess and I can see charges of £13.47 for one call and then another charge of £15 to the above VM number. They are taking the P**S

To the good news and I can see the £10 reoccuring rebate - I hope this is reoccuring and not a 1 off.

Im going to make another complaint regarding the above call charges to them but this time via the 150 number this time.

This really does destroy any lingering faith in them I must admit....