20mb? More like 2 on a good day
Hello,
I live in Southampton and having loads of problems with the internet speeds. We upgraded to 20mb a few months ago and things were fine but over the last few weeks we've had lots of random slowness when browsing the Internet. My husband plays World of Warcraft (sigh) and he's having more and more random disconnects too. Today has been horrible with on and off connection and pages only half loading or not working then suddenly coming back. We have a modem thats plugged into a router for the two computers. I copied the root speed thing from someone elses post to get speed: Cable Modem Downstream Downstream Lock : Locked Downstream Channel Id : 6 Downstream Frequency : 586750000 Hz Downstream Modulation : QAM64 Downstream Symbol Rate : 6952 Ksym/sec Downstream Interleave Depth : taps12Increment17 Downstream Receive Power Level : -1.4 dBmV Downstream SNR : 39.1 dB Cable Modem Upstream Upstream Lock : Locked Upstream Channel ID : 4 Upstream Frequency : 29200000 Hz Upstream Modulation : QPSK Upstream Symbol Rate : 2560 Ksym/sec Upstream transmit Power Level : 35.5 dBmV Upstream Mini-Slot Size : 2 Is that good/bad? My husband thinks its the router but I think its the modem as we've never had 20mb on downloads. Things I download are at best 2mb ever. Thanks Lemonadedippers |
Re: 20mb? More like 2 on a good day
U won't download at 20mb .... 2 mb is a good download speed from what I can see everything looks ok. I think your just missinformed about Internet speed ratings
|
Re: 20mb? More like 2 on a good day
Your Upstream is low but not borderline and the Downstream is fine.
Have you tried a direct connection to rule out the router and then if still the same you can call Tech Support on 151 from a Virgin phone or 0845 454 1111 from any other phone. |
Re: 20mb? More like 2 on a good day
Quote:
Try removing the router (you'll have to reboot the PC to get it to connect afterwards, and possibly power off the modem for 30 secs). If that helps, are you usually connecting wirelessly or wired? |
Re: 20mb? More like 2 on a good day
Thank you for all the quick replies.
I'm not really sure on all these speed things. I've not tried direct as it only happens randomly and we've two pcs. Both are wired into the router and then off to the modem box. 2mb is the best I've ever seen. Normal speed is normally below 1mb. I just thought it should be 20mb. Husband seemed less bothered until these random patches of slow and no connection. |
Re: 20mb? More like 2 on a good day
My 20mb never downloaded faster than 2.50mbs
|
Re: 20mb? More like 2 on a good day
Quote:
Let the experts deal with it. |
Re: 20mb? More like 2 on a good day
Your 20 Mega bit (Mb) connection, will max out at around 2.4 Mega Bytes (MB).
So if your connection is running at 2.5MB per second, then that is ok, but if it is running at 2.5Mb per second then it is not. a handy article from speedguide.net explaining the difference http://www.speedguide.net/read_articles.php?id=115 |
All times are GMT +1. The time now is 07:47. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.