Re: PAC codes to be sent via TEXT message from 1st July
 

If your SIM is already active, you can do it here (as long as you've registered for the Mobile online account)

https://mobile.virginmedia.com/ecare...ching-in-panel

Anyone who now takes out an Oomph bundle with a new SIM order should get asked about Switching during the order process

Re: PAC codes to be sent via TEXT message from 1st July
 

How did you get this sorted in the end?

Re: PAC codes to be sent via TEXT message from 1st July
 

So i have switched providers and given my new provider my PAC code when i signed up online.

New sim is expected today, will it just automatically switch numbers over when i put the new sim in and how long does it take?

Re: PAC codes to be sent via TEXT message from 1st July
 

Normally takes around a day to fully move over

Re: PAC codes to be sent via TEXT message from 1st July
 

I moved to Sky, no issue.

I got their SIM on the Thursday, and activated it with the new number.
Then got my PAC via text on the Friday, and entered it online as a transfer.
I got a message back telling me the move would happen on the Monday (next working day).

Come Monday the switch happened without any fuss.

Re: PAC codes to be sent via TEXT message from 1st July
 

Still waiting for my Three SIM, so probably tomorrow and I have already given them the PAC when placing the order so hopefully all I need to do is pop the SIM in and wait 24hrs at most.

Re: PAC codes to be sent via TEXT message from 1st July
 

Well i've got my new sim, still on a new number while i wait for the PAC to go through, BUT i can't seem to get it to work, all i get it 'sorry it has not been possible to connect your call'.

Any ideas?

Re: PAC codes to be sent via TEXT message from 1st July
 

Ring them up.

Re: PAC codes to be sent via TEXT message from 1st July
 

That is something i never do, i don't do phone calls that often too stressful for me with things like this and i have to go to work soon.

I'm pretty pissed off even online chat doesn't work, there are no instructions with the sim on activating it, i even tried to register for a My3 account using the new number and that gives me this error. 'Something's wrong with that phone number. Please check it and try again.'

I don't think my phone is locked so i will give it 24hrs and if i can't fix it online go into a shop.

Not a good start from Three......

---------- Post added at 11:21 ---------- Previous post was at 10:54 ----------

Maybe its because it is waiting for the PAC to go through?

Re: PAC codes to be sent via TEXT message from 1st July
 

This is why I always believe its better to get and activate the new sim, on a new number, and then switch afterwards.

Re: PAC codes to be sent via TEXT message from 1st July
 

So this is what is happening now, i can only make out going calls away from home, can't receive calls,text doesnt work anywhere, data doesn't work, wifi calling doesn't work........ so want to cancel in my 14 day cooling off period.

Tried the online chat told them i wanted to cancel, then after 5mins of questions with them arranging this they turn around and tell me the number will be activated in 24hrs! after i again repeated I WANTED TO CANCEL they told me to phone up and gave me the number to phone which i was trying to avoid in the first place.

Extremely difficult to understand them on the phone,however they're saying there is an error on my 3 number so call again in 24hrs as they have submitted it for a fix, so now i am worried that when they fix the error the PAC port will happen and i will lose my EE number for ever if i still cancel!

Re: PAC codes to be sent via TEXT message from 1st July
 

Looks like they fixed the sim as just popped the sim in and it works, unfortunately I don't think wifi calling works on phones that are not bought from Three so I will keep an eye on what signal I get over the next few days.

Re: PAC codes to be sent via TEXT message from 1st July
 

Dangly bits between your legs!

http://www.three.co.uk/Discover/Three_inTouch

Re: PAC codes to be sent via TEXT message from 1st July
 

Already read that, the intouch app isn't supported anymore and I'm pretty sure yesterday I read that wifi calling currently only works on 3 if you have a phone supplied by 3.

If I do stay with them the next time I am near a 3 shop I will ask there.

Re: PAC codes to be sent via TEXT message from 1st July
 

What phone do you have?