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-   -   Support Phone Numbers (https://www.cableforum.uk/board/showthread.php?t=33602436)

Chris W 21-10-2006 17:04

Support Phone Numbers
 
Ntl phone line customers only (freephone)
Customer Services 150
Faults 151

Tech Support

Dial-up (on-net) 0906 301 2222
Dial-up (ntl:freedom) 0905 072 0072
Dial-up (Pre reg) 0845 650 4044
SACM (Langley) 0845 650 0121
SACM (Bromley) 0845 650 0925
STB (broadband only) 0845 650 0125
Xbox Live/PS2 Online 0845 650 0101
AOL (Broadband) 0870 320 2020
Dolphin Square 0800 052 5040
Internet Server Status Line 0800 052 4315
Business Leased Line Support 0800 052 3000

Customer Services/Faults

Customer Service 0800 052 2000
Customer Service (Westminster) 0800 952 0345
Business Package 0800 052 3000
New ntl customers (Sales) 0800 183 1234
Nuisance Phone Calls Advice 0800 052 1370
ntl:freedom 0870 445 0445
AUP Disconnection 01633 710142
Business Customer Support 0800 052 0800

ntl:Ireland (Eire)

Pre reg Dial-Up 1800 92 44 22
Premium Dial-Up 1550 92 41 24
Cable Modem 1800 92 44 24
Server Status 1800 92 30 63

and the all important costs of the calls ;

0800- free phone
0845- loCall rate
0870- national rate
0906- 50p per minute
0905- 75p per minute

Thanks to Monkeybreath for these numbers. Oct 2004

FaultsGuru 16-12-2006 17:26

Re: NTL Support Phone Numbers
 
Ntl has reinstated the quick-dial (free to call) Number from ntl landlines only.

Faults Management Centre for Telephone, Analogue & Digital Tv Faults
Quickdial - 151

Faults Management Centre Opening hours
8am to 8pm - Monday to Friday*
9am to 5pm - Saturday*
10am to 4pm - Sunday*

ntl Customer Services - Quickdial - 150

Customer Service Opening hours
8am to 8pm - Monday to Friday*
9am to 5pm - Saturday*
10am to 4pm - Closed*
* Excluding public holidays and subject to change

obvious 30-05-2007 13:39

Re: NTL Support Phone Numbers
 
Whatever happened to the senior mangagmenet contact info article written by Nemesis "Who are the people in charge of ntl?" @ http://web.archive.org/web/200503261...ticle.php?a=28

Is there an equivalent somewhere? It was MOST (;)) useful.

Thanks


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