Cable Forum - VM Router Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

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Grimpy

21-10-2020 13:19

Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

Anyone had this offer?

https://www.ispreview.co.uk/index.ph...ter-again.html

alanbjames

21-10-2020 14:51

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

Just rang virgin in regards to this offer and was told its only open to certain people in certain areas and if ur one of them u will get an email inviting u to free upgrade.

BenMcr

21-10-2020 15:49

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

Correct, you can't ask for a Hub 4.

It's either part of Gig1 or you'll be offered it by Virgin Media.

pip08456

21-10-2020 15:55

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

Quote:

Originally Posted by alanbjames (Post 36054575)

Just rang virgin in regards to this offer and was told its only open to certain people in certain areas and if ur one of them u will get an email inviting u to free upgrade.

It says that in the ISPReview report.

Quote:

In the associated email customers, at least those who have received the message (it’s being done in a phased way, so if you haven’t got the message then you can’t benefit.. yet), are told: “We are upgrading your current broadband kit for a new Hub 4. Your existing Hub will be automatically deactivated six days after the install date for your new Hub 4.”

Hugh	21-10-2020 16:42

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

2 Attachment(s)

(Slightly) related post.

Read the above, so thought I would log on to VM to see what was available (we currently have 100Mb/Hub2AC, Full House TV, Talk Weekends (Full House Bundle)).

Couldn’t see anything about the Hub4, but one thing did catch my eye - offer to upgrade to the Bigger Cinema Bundle (350Mb, Maxit TV & Sky Cinema HD, and Talk Weekends) for £3 per month extra (18 month contract).

Ordered and confirmed.

Strange, since the upgrade to 350Mb on its own was an extra £16 per month, but I’m not complaining...

https://www.cableforum.uk/board/atta...6&d=1603294696

https://www.cableforum.uk/board/atta...7&d=1603294868

Taf	21-10-2020 16:49

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

A big hike in cost after the 18 month loyalty period though.

Hugh	21-10-2020 16:52

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

I’ll drop it back then - getting it mainly for the 350Mb for £3 extra, but I’m happy with 100Mb (and I’ll take the Sky Cinema HD as a bonus).

1701-e

21-10-2020 19:13

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

Quote:

Originally Posted by BenMcr (Post 36054581)

Correct, you can't ask for a Hub 4.

It's either part of Gig1 or you'll be offered it by Virgin Media.

Yes got an email on Monday. Being delivered next week.

Jimmy-J

21-10-2020 20:18

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

I got the free hub 4 offer in an email about 3 weeks ago. As soon as it was delivered I upgraded to the Gig1 for the same price I was paying for my 350Mb.

Hugh	03-11-2020 15:15

Re: Virgin Media UK Offering Free Upgrades to HUB 4 Router Again

1 Attachment(s)

Quote:

Originally Posted by Hugh (Post 36054585)

Hub3 delivered just before lunch, activated, getting 384Mb/s, Movie Channels all available - took a bit of sorting out, but Beth_G on the Community Forum resolved it all eventually - she’s a star.

https://www.cableforum.uk/board/atta...9&d=1604416445

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