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-   -   Virgin Media fined £7 million (https://www.cableforum.uk/board/showthread.php?t=33707062)

Pierre 20-11-2018 20:02

Re: Virgin Media fined £7 million
 
Quote:

Originally Posted by Mr K (Post 35971510)
Contract is with the customer, not a house

No it’s not, it with a customer at at a prescribed address.

If I move house I don’t take all my electric, gas & water contracts with me.

I have to close all the accounts at that address and then open up new ones at the new address. Same with telco/broadband.

The only exception I can think of is Sky, where you take your box & viewing card with you and just change address.

---------- Post added at 20:02 ---------- Previous post was at 19:57 ----------

Quote:

Originally Posted by RichardCoulter (Post 35971518)
Well, it's VM's fault if they aren't able to supply services at the new address by cable or ADSL.

So if you have your milk delivered by a milkman in Bristol, and there’s a clause in your agreement that if you break the contract you owe the milk man a termination fee, and you then move to Sheffield, would you still expect the milkman to deliver to you, or would you pay the termination fee?

RichardCoulter 20-11-2018 22:23

Re: Virgin Media fined £7 million
 
It's a different scenario as VM are present in much of the UK.

Most non serviced areas are either because VM chose not to cable them or because they chose to sell off their ADSL service (to Talk Talk IIRC).

Hugh 20-11-2018 22:36

Re: Virgin Media fined £7 million
 
Quote:

Originally Posted by RichardCoulter (Post 35971711)
It's a different scenario as VM are present in much of the UK.

Most non serviced areas are either because VM chose not to cable them or because they chose to sell off their ADSL service (to Talk Talk IIRC).

”chose not to"?

You obviously have no idea how much it costs to dig/lay cable, especially in rural areas - VM are a business, not a charity.

Pierre 20-11-2018 22:54

Re: Virgin Media fined £7 million
 
Quote:

Originally Posted by RichardCoulter (Post 35971711)
It's a different scenario as VM are present in much of the UK.

No it isn’t and no they’re not.

If it states quite clearly that it is for areas they cover only, then that is it.

Quote:

Most non serviced areas are either because VM chose not to cable them
Yes, as far as I am aware there is no obligation for VM to cable everywhere

Quote:

or because they chose to sell off their ADSL service (to Talk Talk IIRC).
The adsl service ( and not using the BT FTTC network) was sold because it was not what VM is. It was also just slow broadband and not TV.

It’s a non-argument.


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