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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   General : Virgin TV 360 users (Horizon) (https://www.cableforum.uk/board/showthread.php?t=33709333)

ozsat 02-09-2020 14:13
Re: Virgin TV 360 users (Horizon)
 
It is V6 or TV360 - you can't have both.

Quote:
Originally Posted by Mythica (Post 36048463)
... I believe, should have been offered at least one V6 box replaced with Horizon and then the mini box for a separate room and kept the second V6 box.

ScottishSteve 02-09-2020 14:16
Re: Virgin TV 360 users (Horizon)
 
I just had an email to say


There was a glitch in our last email that stopped you from getting our new TV experience, at no extra cost. Sorry about that. Let’s try it again.

So I click the link and low and behold

Please call us about your upgrade

We're really sorry, but we won't be able to sort your upgrade through our website. Instead, please give us a quick ring so we can go through the details with you.

I think I will pass as I have 2 V6 boxes, don’t want to be cutting my recording capacity in half anyway for what is essentially a change of software.

denphone 02-09-2020 14:20
Re: Virgin TV 360 users (Horizon)
 
Quote:
Originally Posted by RobboEdin (Post 36048452)
For those happy with the current hardware and software, the new Horizon-based solution will undoubtedly be disliked.
For those that want flashy graphics and voice control, .....
Flashy graphics and voice control don't do that much for me as l much prefer a bigger memory.

---------- Post added at 14:19 ---------- Previous post was at 14:19 ----------

Quote:
Originally Posted by nodrogd (Post 36048453)
If VM want to compete with the 4K SkyQ box, they really must up the capacity of the master box to 2TB. Unlike SkyQ you can have as many Virgin MRV (multiroom) boxes running as you have installed, whereas Sky is restricted to 2 at any one time.

Keeping the coax feed was also a must, as with a main box & 3 MRVs running you would only have 2 tuners available to record if you ran them over a network.
:tu:

---------- Post added at 14:20 ---------- Previous post was at 14:19 ----------

Quote:
Originally Posted by ozsat (Post 36048467)
It is V6 or TV360 - you can't have both.
V6 then....

Mythica 02-09-2020 14:43
Re: Virgin TV 360 users (Horizon)
 
Quote:
Originally Posted by ozsat (Post 36048467)
It is V6 or TV360 - you can't have both.
Well I won't be taking their 'offer'.

Richardr 02-09-2020 14:54
Re: Virgin TV 360 users (Horizon)
 
Do we know how many tuners the new main box has? Presumably no technical reason why it has to be the same as the old V6 box.

ozsat 02-09-2020 15:19
Re: Virgin TV 360 users (Horizon)
 
I think the hardware is the same - so six in the main box.

Quote:
Originally Posted by Richardr (Post 36048475)
Do we know how many tuners the new main box has? Presumably no technical reason why it has to be the same as the old V6 box.

Raider999 02-09-2020 17:17
Re: Virgin TV 360 users (Horizon)
 
Quote:
Originally Posted by Mad Max (Post 36048465)
You can do that using catch up/on demand.
Not what I watch - sport is not normally available via catch up/on demand

Also takes a lot of disc space (around 4% for a UHD recording)

As several have said - not a good deal just to get flashy graphics and voice control (which I am not interested in)

ozsat 02-09-2020 17:19
Re: Virgin TV 360 users (Horizon)
 
Unless VM have plans for the future for storage - I can see some users finding 1TB falling short for UHD recordings.

Firmsky 03-09-2020 15:17
Re: Virgin TV 360 users (Horizon)
 
I got the offer via email but it won’t allow me to sign up.

2nd email to fix the original and I have the same problem.

I have wasted around 3 hours on the phone trying to get someone to understand this and have given up.

muppetman11 03-09-2020 18:07
Re: Virgin TV 360 users (Horizon)
 
Quote:
Originally Posted by ozsat (Post 36048491)
Unless VM have plans for the future for storage - I can see some users finding 1TB falling short for UHD recordings.
Are VM going to run both platforms V6 and 360 ?

It seems a hard sell if you have two V6 boxes or more , Sky had a similar issue with people who had multiple boxes especially from people with the larger storage boxes.

cheekyangus 03-09-2020 18:13
Re: Virgin TV 360 users (Horizon)
 
Quote:
Originally Posted by muppetman11 (Post 36048568)
Are VM going to run both platforms V6 and 360 ?
Previously VM gave the impression V6 boxes would be updated to Horizon, now it seems less likely. I'm wondering now if they found unforeseen difficulties updating them without losing recordings and settings.

hermeneut 03-09-2020 20:50
Re: Virgin TV 360 users (Horizon)
 
This all sounds as half-arsed as we have come to expect from VM.

Mad Max 03-09-2020 23:02
Re: Virgin TV 360 users (Horizon)
 
Is it really such a big deal? I mean doesn't the V6 that many people have at the moment do a good job? seems like many people getting their kickers in a twist over nothing much.

denphone 04-09-2020 05:09
Re: Virgin TV 360 users (Horizon)
 
Quote:
Originally Posted by Mad Max (Post 36048605)
Is it really such a big deal? I mean doesn't the V6 that many people have at the moment do a good job? seems like many people getting their kickers in a twist over nothing much.
The V6 does a very good job IMYO but it would have been nice if Virgin considered that some users record far more then others and thus put that thinking in their future STB's.

heavyside 04-09-2020 08:47
Re: Virgin TV 360 users (Horizon)
 
I think the 360 box(es) would need to offer a whole lot more to persuade me - and I suspect many others - to switch over from the V6.


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