Long shot question RE cab fixes
 

This is a long shot but someone who works for them may know the answer

someone left the VM cabinet open that serves my house and about 11.30PM Wednesday night my broadband went off and when ive walked past the cab going to the shop some scrote has decided to pull all the fibre cables out that goto the properties (FTTP area),

i rung VM up to tell them it the BB was out (b4 id seen inside the cab) and they just said they know of an outage in the area and it will be 24-72 hours for someone to investigate.

Ive not seen anyone as of yet go look and the cabs still open but does anyone know if this is an easy or hard fix and roughly how long it will take to be back online?.

currently using tethering but the signal isnt the best here and going from 500meg down to 1-3 is pretty shocking to the system lol (1st world problems i know)

not the best pic as it was night time but this is what it looks like inside

https://drive.google.com/file/d/12__rDGKOJqWhpt4sSorkvz9dzj2jf1YU/view


Part of me wants to go plug the cables back in (the cables seem to have labels with addresses on so i know which ones mine) see if it works again but i wouldn't have a clue if they have to go into a specific port and could end up causing more problems and delays so im being good and not touching what's not mine to touch haha

Thanks in advance Ash

Re: long shot question RE cab fixes
 

Shame it didn't have a 30,000 volt feed

Re: long shot question RE cab fixes
 

yes lol it is a shame, i said to my m8 hopefully karma has struck and who ever did it got home to no broadband because i can bet who ever has done it hasn't got a clue what it actually is and just mindlessly likes to vandalise things but we all know people like that never seem to get their karma lol

Re: Long shot question RE cab fixes
 

Words should be had with whoever left it open as well.

Re: Long shot question RE cab fixes
 

Looks like the connectors have been pulled off, not a easy fix, will require multiple reblows. A regular tech won't be able to do that either, you should get an appointment booked ASAP.

An outage might not come through either as there are so few customers on that cab

Re: Long shot question RE cab fixes
 

im supposed to have one in the morning between 8-12 even if they cant do anything about it at least it might escalate things a bit quicker lol

i had a good nosy inside it and the cables (would the be called patch cables?) that have been pulled out only seem to be about a meter or so long wrapped round plastic and they connect between those green ports on the floor and the green panel at the top, one end seems to screw in the bottom ones and other end of the cables have little green clips on them into the top panel (well at least did have) so am hoping it will be just a case of replacing those cables and not any major ones in the floor or anything guess ill know a bit more tomorrow lol

Thanks for the reply