SH3 25 minutes to boot up.
 

Is this normal? Time from switch on until lights stop flashing.

Re: SH3 25 minutes to boot up.
 

I would say very unusual. Do you have a problem?

Re: SH3 25 minutes to boot up.
 

That's what I'm trying find out. What's the normal startup time?

Re: SH3 25 minutes to boot up.
 

I just rebooted my SH3 and it took a maximum of 3 minutes to startup.

Re: SH3 25 minutes to boot up.
 

OK thanks. This was from a cold start, switched off at the mains for four hours. Waited until only the white light at the bottom was on, no other green/red light flashing or otherwise.

Re: SH3 25 minutes to boot up.
 

It seems longer than normal it probably should take 5-10mins but maybe it was doing a firmware update too, do all your stats look normal?

Re: SH3 25 minutes to boot up.
 

What makes a PC Windows 10 switch itself off and on again , sometimes switches of and does not come on again

Re: SH3 25 minutes to boot up.
 

Software version is 9.1.1802.610. First item of the network log and the rest are dated 01/01/1970.

VLC and video playback (not audio) problem, maybe related? It's an old computer, could need a full reinstall.

Re: SH3 25 minutes to boot up.
 

It's the downstream and upstream power levels that users on this forum need to see which may indicate a problem.

Re: SH3 25 minutes to boot up.
 

OK:

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 259000000 1 40 256 qam 16
2 139000000 1.5 40 256 qam 1
3 147000000 2.2 40 256 qam 2
4 155000000 2.4 40 256 qam 3
5 163000000 2.5 40 256 qam 4
6 171000000 2.5 40 256 qam 5
7 179000000 2.5 40 256 qam 6
8 187000000 2.7 40 256 qam 7
9 195000000 2.5 40 256 qam 8
10 203000000 2.2 40 256 qam 9
11 211000000 1.7 40 256 qam 10
12 219000000 0.5 40 256 qam 11
13 227000000 0.5 40 256 qam 12
14 235000000 0.9 40 256 qam 13
15 243000000 1 40 256 qam 14
16 251000000 1 40 256 qam 15
17 267000000 1.2 40 256 qam 17
18 275000000 1.4 40 256 qam 18
19 283000000 1.4 40 256 qam 19
20 291000000 1.4 40 256 qam 20
21 299000000 1.7 40 256 qam 21
22 307000000 1 40 256 qam 22
23 315000000 1 40 256 qam 23
24 323000000 1 40 256 qam 24


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.9 4 0
2 Locked 40.9 6 0
3 Locked 40.3 41 0
4 Locked 40.9 32 0
5 Locked 40.3 5 0
6 Locked 40.3 3 0
7 Locked 40.3 6 0
8 Locked 40.3 6 0
9 Locked 40.9 4 0
10 Locked 40.3 3 0
11 Locked 40.9 5 0
12 Locked 40.9 15 0
13 Locked 40.9 7 0
14 Locked 40.3 4 0
15 Locked 40.3 4 0
16 Locked 40.9 5 0
17 Locked 40.9 5 0
18 Locked 40.3 4 0
19 Locked 40.3 6 0
20 Locked 40.9 6 0
21 Locked 40.9 6 0
22 Locked 40.3 6 0
23 Locked 40.9 5 0
24 Locked 40.9 0 0

---------- Post added at 13:48 ---------- Previous post was at 13:44 ----------

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 39400893 4.625 5120 16 qam 34
2 25800533 4.425 5120 16 qam 36
3 32600646 4.575 5120 16 qam 35
4 46200259 4.575 5120 16 qam 33


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

PING bbc.co.uk (151.101.128.81): 64 data bytes
72 bytes from 151.101.128.81: seq=0 ttl=56 time=40.000 ms
72 bytes from 151.101.128.81: seq=1 ttl=56 time=20.000 ms
--- bbc.co.uk ping statistics ---
3 packets transmitted, 2 packets received, 33% packet loss
round-trip min/avg/max = 20.000/30.000/40.000 ms

PING bbc.co.uk (151.101.128.81): 64 data bytes
72 bytes from 151.101.128.81: seq=0 ttl=56 time=20.000 ms
72 bytes from 151.101.128.81: seq=1 ttl=56 time=2770.000 ms
--- bbc.co.uk ping statistics ---
3 packets transmitted, 2 packets received, 33% packet loss
round-trip min/avg/max = 20.000/1395.000/2770.000 ms

PING bbc.co.uk (151.101.0.81): 64 data bytes
72 bytes from 151.101.0.81: seq=0 ttl=56 time=20.000 ms
72 bytes from 151.101.0.81: seq=1 ttl=56 time=2810.000 ms
--- bbc.co.uk ping statistics ---
3 packets transmitted, 2 packets received, 33% packet loss
round-trip min/avg/max = 20.000/1415.000/2810.000 ms

Re: SH3 25 minutes to boot up.
 

Your levels look fine hopefully someone who knows more can help worther.

Re: SH3 25 minutes to boot up.
 

Double Dutch to me

Re: SH3 25 minutes to boot up.
 

That high amount of packet loss will cause you issues worth a call to VM to remedy it or replace the hub. , Unless it's a computer side issue that is causing both the packetloss and video issues.

Re: SH3 25 minutes to boot up.
 

I thought 33% was a lot, that's why I ran it three times. The computer passes Avast and Malwarebytes but it doesn't seem right.

Re: SH3 25 minutes to boot up.
 

It's unlikely to be the computer causing the packet loss.

You either need to phone up or make a post on the VM forum, it'll take around a week for them to reply but they will do some checks for you and hopefully send an engineer out.