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-   -   General : Virgin Connect App (https://www.cableforum.uk/board/showthread.php?t=33711187)

Tricky Trevor 19-07-2022 10:59

Virgin Connect App
 
I see that the Virgin Connect app as at last been updated and is now compatable with Superhub 4.

BenMcr 19-07-2022 11:03

Re: Virgin Connect App
 
It also fixes the hotspot issue for newer Android devices and they can successfully be configured for the hotspots.

1701-e 19-07-2022 21:04

Re: Virgin Connect App
 
Apparently you need version 12.20.14 but Google play has 12.13.30. How do you get the latest version?

djmagnifique 19-07-2022 21:18

Re: Virgin Connect App
 
Quote:

Originally Posted by 1701-e (Post 36128851)
Apparently you need version 12.20.14 but Google play has 12.13.30. How do you get the latest version?

I have version 12.20.15 on my Sony 10iii. Just check to see if there is an update in the Play Store.

BenMcr 19-07-2022 21:36

Re: Virgin Connect App
 
Quote:

Originally Posted by 1701-e (Post 36128851)
Apparently you need version 12.20.14 but Google play has 12.13.30. How do you get the latest version?

It's a staged rollout but should be available to 100% of Android devices soon.

1701-e 19-07-2022 23:03

Re: Virgin Connect App
 
Quote:

Originally Posted by BenMcr (Post 36128857)
It's a staged rollout but should be available to 100% of Android devices soon.

Thanks. I'm on Android 11. Will recheck at a later date.

Gavin-D 20-07-2022 23:51

Re: Virgin Connect App
 
Hotspots still don't work on Android 12

BenMcr 21-07-2022 16:39

Re: Virgin Connect App
 
Quote:

Originally Posted by Gavin-D (Post 36128955)
Hotspots still don't work on Android 12

It does on configure it on my S21+ with Android 12 although it then says it's failed to do so within the app.

I've raised this within Virgin Media

djmagnifique 21-07-2022 18:07

Re: Virgin Connect App
 
The app says it can't find my hub even though I have a hub 3 and it shows I'm connected to it on the hotspot page.

Gavin-D 21-07-2022 21:53

Re: Virgin Connect App
 
1 Attachment(s)
Quote:

Originally Posted by BenMcr (Post 36129010)
It does on configure it on my S21+ with Android 12 although it then says it's failed to do so within the app.

I've raised this within Virgin Media


Hot Spots don't work on Android 12 for me. Just keeps coming back with a server response failure.

BenMcr 21-07-2022 23:45

Re: Virgin Connect App
 
Quote:

Originally Posted by Gavin-D (Post 36129025)
Hot Spots don't work on Android 12 for me. Just keeps coming back with a server response failure.

Yes I know. But on mine at least it does actually work when I'm in range of a Virgin Media hotspot.

Gavin-D 21-07-2022 23:51

Re: Virgin Connect App
 
I have got the app working on an Android 11 phone I have without issues

1701-e 22-07-2022 11:32

Re: Virgin Connect App
 
Quote:

Originally Posted by Gavin-D (Post 36129038)
I have got the app working on an Android 11 phone I have without issues

Yes play store has the latest version. I downloaded it and took all of minute to set up. Even picked up the guest network I had created on the hub 4 via browser.

BenMcr 06-12-2022 16:26

Re: Virgin Connect App
 
With the latest app update (12.32.8) hotspots will now work on both Android 12 (already fixed in the last release) and Android 13


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