Virgin Mobile Pay As You Go plan change
 

Looks like Virgin Mobile (UK) are consolidating their legacy (no longer sold) Pay As You Go plans/tariffs.

It seems they are all being moved to the Simply 8p plan. This is an existing Virgin Media Customer-only plan, however there are some differences to it now for the few that were already on it, e.g. texts are getting cheaper and voicemail is becoming free (it was one of the strange legacy plans that introduced paid voicemail).

Anyway Virgin Mobile PAYG customers are being texted about it. I can't say for sure it's all Legacy plans. I just know that the text has been received by people I know are on different PAYG plans/tariffs.

The move is happening on the 17th September.

More information can be found here.
https://www.virginmedia.com/help/mobile/payg-change

Re: Virgin Mobile Pay As You Go plan change
 

We all got the texts announcing this today.

It won't affect me much as I still have £8.20 left of a £10 top-up I made in late 2017....

Re: Virgin Mobile Pay As You Go plan change
 

The change was meant to happen yesterday.

Well it's not happening to all legacy PAYG tariff users. One phone never had the text before hand and the website currently still has them on the Original tariff. Two other phones on newer, but still legacy tariffs, got the texts and are on the Simply 8p tariff.

And it's not like the phone that's not been switched isn't used. Are Virgin Media doing it in stages? What was their criteria for switching users over?

Re: Virgin Mobile Pay As You Go plan change
 

I will be switching to Tesco mobile for a new phone and a better deal... Goodbye VM.

Re: Virgin Mobile Pay As You Go plan change
 

Tesco Mobile have some good deals Richard.

Re: Virgin Mobile Pay As You Go plan change
 

i've been with Tesco Mobile for many years.
Their customer service (UK based) is generally quite good. I do find their data prices a bit steep compared to most but luckily i'm only a relatively light user.

Re: Virgin Mobile Pay As You Go plan change
 

Re: Virgin Mobile Pay As You Go plan change
 

That must only be for heavy PAYG customers, minimums like those for calls and text would be extreme for the others. And given they have only just recently moved many to Simply 8p it clearly isn't for everyone.

The £2 for 200MB has been their (ridiculous) PAYG data charge for a while.

---------- Post added at 20:41 ---------- Previous post was at 20:35 ----------

I know someone who isn't a particularly heavy user that wasn't moved to Simply 8p in September so I expect there might be a 3rd tier, a middle tier between the one on this new article and Simply 8p that they may be moving the remaining customers onto.

---------- Post added at 21:00 ---------- Previous post was at 20:41 ----------

I found the link on the Virgin Mobile forums.
https://virginmedia.com/paygnov

They are clearly sending different changes to different customers, and clearly they sent it to the wrong people in some instances and hence the newspaper article.

Hopefully they will fix it.