V6 EPG, scrolling etc been freezing the past few days.
Over the past few days has anyone else found that navigating the EPG, scrolling down lists of programmes etc has been freezing?
The freeze lasts about 5 seconds, before things return to normal. It's getting really annoying now, but i'd like to know if it's my particular box that's doing it or if it's a system fault before calling them. |
Re: V6 EPG, scrolling etc been freezing the past few days.
Go into Settings -> Devices -> Remote Control Pairing and make sure the remote is paired to the box. Also try a box reboot.
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Re: V6 EPG, scrolling etc been freezing the past few days.
Will do :)
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Re: V6 EPG, scrolling etc been freezing the past few days.
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I had some similar problems yesterday evening - all buttons pressed on remote seemed to double up. I.e. Up or down arrow in EPG moved up/down twice. Entering a channel number was impossible as enter 5 gave 55 etc |
Re: V6 EPG, scrolling etc been freezing the past few days.
The doubling up of key presses is usually a new battery and re-pair required.
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Re: V6 EPG, scrolling etc been freezing the past few days.
Try "spinning" the batteries with your fingertip. Often poor connections rather than dead batteries are the issue.
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Re: V6 EPG, scrolling etc been freezing the past few days.
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---------- Post added at 18:37 ---------- Previous post was at 18:34 ---------- Quote:
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Re: V6 EPG, scrolling etc been freezing the past few days.
The box will tell you the % level of the batteries.
It's hidden in the menu system somewhere, unfortunately not at home to check exactly where |
Re: V6 EPG, scrolling etc been freezing the past few days.
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Re: V6 EPG, scrolling etc been freezing the past few days.
This would be useful as it turned out that my problem was the batteries (even though they were fairly new).
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Re: V6 EPG, scrolling etc been freezing the past few days.
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https://www.cableforum.uk/images/local/2019/07/11.jpg |
Re: V6 EPG, scrolling etc been freezing the past few days.
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Home - Help & Settings - System Info - System Info (again) - Press down arrow twice RF remote battery level is 5th line down Hope that helps ---------- Post added at 19:22 ---------- Previous post was at 19:21 ---------- Quote:
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Re: V6 EPG, scrolling etc been freezing the past few days.
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Re: V6 EPG, scrolling etc been freezing the past few days.
If anyone is still getting the double key presses, I'd be interested to know what battery level it reports.
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