Subtitles turning themselves on.
 

Is anyone else experiencing subtitles coming on by themselves at sporadic intervals?

It keeps happening to me on occasion. Not too much of a problem to switch them back off again, but I was just wondering if it was ny STB or an area fault.

Re: Subtitles turning themselves on.
 

Stuck remote control button?

Re: Subtitles turning themselves on.
 

I've checked this SP and it's not the remote control, it's a mystery!

Re: Subtitles turning themselves on.
 

Hi guys, this is a hard one to explain, but it's not subtitles I'm having trouble with, when my wife is watching Coronation street tonight there was a male voice that explained what was happening next, for instance, if the barman brought a drink to the table you hear a voice saying" the barman brings a drink to the table" I've never heard anything like this before, I had a look in settings but couldn't find anything to solve this problem, it's extremely annoying.


Thx

Re: Subtitles turning themselves on.
 

Sounds like audio description is switched on. Different boxes have different ways of changing the settings

Re: Subtitles turning themselves on.
 

Looks like its called the Voice Over control, but I don't know how to turn it off

Re: Subtitles turning themselves on.
 

Here's the instructions .which may work for you..

How to turn on audio description on a Virgin TV V6 and TiVo® box
Press the Info button on your remote control to bring up the Info banner.
Then, press the down arrow twice to go to Audio description.
Press [OK] to turn audio description on or off.

Re: Subtitles turning themselves on.
 

Tivo and now V6)
Press the Info button on your remote control to bring up the Info Banner.
Press the down arrow twice to go to Audio Description.
Press OK to turn Audio Description ON or OFF.




How to turn on audio description on a Virgin TV 360 box or on Stream from Virgin Media using voice control:

Press and hold down the microphone button in the middle of the TV box remote
Say Audio description to turn it on
Say Audio description off to turn it off

Alternatively, you can use your remote:
Press the Home button on the TV box remote
Press the left arrow button three times then OK to get to Profiles in the Settings menu
Press the right arrow button once to get to Accessibility
In Accessibility, press the down arrow button twice to get to Audio description. Please note that changing this setting impacts the active profile, and can be set differently for the shared profile or each personal profile
Press OK to turn audio description on or off

Re: Subtitles turning themselves on.
 

Brilliant, thank you, I'm not sure how it got turned on in the first place, but all sorted now, thx again. :)

Re: Subtitles turning themselves on.
 

Been in the same position when our young Grandson had been to visit. Drove me mad until I found how to stop the dang thing. :D

Re: Subtitles turning themselves on.
 

I used to have recordings made on the AD channels as they were the next available transmission (or retransmission), so I couldn''t turn them off!

The problem the V6 is giving me is picture-in-picture coming on randomly, especially whilst looking through "My Recordings". I've toggled it on and off, but it still happens.

Re: Subtitles turning themselves on.
 

I wonder whats causing these anomalies? A software update perhaps?

After not happening for ages, the subtitles appeared again on Saturday evening.;)

Re: Subtitles turning themselves on.
 

And here am I watching the TV having to rely on subtitles being hard of hearing!