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-   -   General : Can not search on YouTube (https://www.cableforum.uk/board/showthread.php?t=33708018)

krismestry 19-08-2019 21:34

Can not search on YouTube
 
For the last few days when I use the YouTube app on my Virgin V6 box, I have not been able to do a search. I click on search and get a list of previous searches but no grid to make a new search. My sister in the same area has a V6 box and her YouTube app is fully working. I rebooted my box but it's still the same.

spiderplant 19-08-2019 23:11

Re: Can not search on YouTube
 
This is being investigated by TiVo and YouTube engineers. Fault ticket reference F007341070

kgollop 20-08-2019 07:13

Re: Can not search on YouTube
 
For what it's worth if you have a mobile phone running the YouTube app it is far easier to search in your phone and use the cast button (TV symbol with WiFi waves in the corner) to play the video on your TV through the TiVo YouTube app. Both the TiVo and your phone need to be connected to the same local network.

fox35 20-08-2019 08:05

Re: Can not search on YouTube
 
Quote:

Originally Posted by krismestry (Post 36006637)
For the last few days when I use the YouTube app on my Virgin V6 box, I have not been able to do a search. I click on search and get a list of previous searches but no grid to make a new search. My sister in the same area has a V6 box and her YouTube app is fully working. I rebooted my box but it's still the same.

Had same here since Sat. I did report it to VM who were only interested in me doing a equipment power down, disconnect and reboot (which I always do before I call them) to no avail. Said they would log my complaint with their tech team and someone will call me back. No one has called (surprise!)
Thanks @kgollop for that work around though!

fox35 20-08-2019 11:11

Re: Can not search on YouTube
 
Problem appears fixed just now. Full "Search" and the on screen keyboard returned.

krismestry 22-08-2019 22:01

Re: Can not search on YouTube
 
Just tried YouTube now and still can't do a search.


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