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-   -   General : How to cancel premier sports? (https://www.cableforum.uk/board/showthread.php?t=33708988)

smallclone 07-05-2020 12:51

How to cancel premier sports?
 
Tried phoning. Just get told to visit link online where there is no option to cancel premier sports

Tried tweeting them. No reply.

Tried premier sports. They say phone virgin.

Utterly frustrated. Please help. Thanks.

spiderplant 07-05-2020 13:13

Re: How to cancel premier sports?
 
Calling Customer Services is the only way to do it. Keep calling them.

Raider999 07-05-2020 13:21

Re: How to cancel premier sports?
 
Very difficult to cancel subscription as was the previous incarnation Setanta Sports

denphone 07-05-2020 13:36

Re: How to cancel premier sports?
 
Quote:

Originally Posted by Raider999 (Post 36034206)
Very difficult to cancel subscription as was the previous incarnation Setanta Sports

Like Sky Sports and BT Sports can't they set up a online facility regarding Premier Sports.

Raider999 07-05-2020 15:43

Re: How to cancel premier sports?
 
Quote:

Originally Posted by denphone (Post 36034208)
Like Sky Sports and BT Sports can't they set up a online facility regarding Premier Sports.

That would make it too easy to cancel.

Mad Max 07-05-2020 18:09

Re: How to cancel premier sports?
 
You can do it online

support@premiersports.com

jfman 07-05-2020 18:40

Re: How to cancel premier sports?
 
Hang on - is the OP a Virgin media customer who watches Premier Sports on channel 551 on a V6 or TiVo?

Or has he subscribed to their service separately and watch through Sky, a Chromecast or other device?

If 1) phone Virgin on 150 from a Virgin landline.
If 2) email premier sports as above.

ScottishSteve 07-05-2020 19:19

Re: How to cancel premier sports?
 
I went through to billing and got a pause put on it
£9.99 credit on account right away and still have the channels

smallclone 07-05-2020 23:34

Re: How to cancel premier sports?
 
Quote:

Originally Posted by jfman (Post 36034233)
Hang on - is the OP a Virgin media customer who watches Premier Sports on channel 551 on a V6 or TiVo?

Or has he subscribed to their service separately and watch through Sky, a Chromecast or other device?

If 1) phone Virgin on 150 from a Virgin landline.
If 2) email premier sports as above.

Virgin customer. Every time I phone billing my choice tells me to go online!

---------- Post added at 23:34 ---------- Previous post was at 23:33 ----------

Quote:

Originally Posted by ScottishSteve (Post 36034238)
I went through to billing and got a pause put on it
£9.99 credit on account right away and still have the channels

Thanks - what option did you choose in billing?

ScottishSteve 07-05-2020 23:43

Re: How to cancel premier sports?
 
Quote:

Originally Posted by smallclone (Post 36034248)
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Thanks - what option did you choose in billing?

It was one of the last options

If they don’t know about pause option as per advice on the other thread ask the agent to look for their briefing dated 6th April called "Virgin TV: Further Sport Subscription Pauses"


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