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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

mhisani 11-12-2011 07:22

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Last couple of weeks had really bad pings online and Virgin sent round an engineer who put an attenuator on the end of the cable to correct the too strong signal and that works but in the evening the connection gets horrible and they say nothing is wrong. :(

Here's my ping monitor
https://www.cableforum.co.uk/images/...2011/12/63.png

Cambridge - Trumpington CB2

Chrysalis 11-12-2011 10:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by mhisani (Post 35343726)
Last couple of weeks had really bad pings online and Virgin sent round an engineer who put an attenuator on the end of the cable to correct the too strong signal and that works but in the evening the connection gets horrible and they say nothing is wrong. :(

Here's my ping monitor
https://www.cableforum.co.uk/images/...2011/12/63.png

Cambridge - Trumpington CB2

VM either lie about utilisation or their thresholds need reviewing, as clearly the method they determine if utilisation is acceptable is not adequate.

I have 3 attenuators, I have toyed around with my power levels from as low as about -5 up to about +12. The entire range has no noticeable affect on jitter, the only affect it seems to have is on T3 timeouts and on throughput, higher speeds seem easier to achieve when the power level is higher.

Chrysalis 11-12-2011 16:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by kwikbreaks (Post 35340160)
Chrysalis - you can read the community thread that documents the history of this here - http://community.virginmedia.com/t5/.../773141#M81219

I'm now not sure what to do. Given the HR Dis fault on the phone line which I imagine will remain the same if I get it reconnected I face weeks of hassle if I move to ADSL. I need to keep the Vonage VOIP til April sometime anyhow or pay a disconnection charge. Infinity isn't scheduled until December 2012 and of course I've no guarantee that my cab would be upgraded anyway. I would like faster than 10Mbps so I may just risk an upgrade to 30 unless they try on the £30 activation charge which I certainly won't be paying as all it needs is a config change.

There is some upstream congestion evident even at 10am on a Sunday...

https://www.cableforum.co.uk/images/...2011/12/60.png

https://www.cableforum.co.uk/images/...2011/12/61.png

Mine today just above 1/10th speed.

Also here.

http://community.virginmedia.com/t5/...ght/false#M777

My fault mysteriously vanished, coincidence?

A new one raised now.

kwikbreaks 11-12-2011 17:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I've decided on my course of action now - sit out my wait for Infinity on 10Mbps. I will leave VM as soon as I can regardless of what happens in the interim (speed doubling, tripling, or even rising to Gigabit+ and/or prices falling to £5 a month) as so far as I'm concerned they have now clearly shown that marketing is king and customers come nowhere.

Andrewcrawford23 11-12-2011 20:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
here is mine ;)

http://www.thinkbroadband.com/ping/s...11-12-2011.png

weirdly thinkbroband always says i have 10mb conenction never 50mb but other speed test site report it closer to 50mb

Chrysalis 11-12-2011 20:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by kwikbreaks (Post 35344010)
I've decided on my course of action now - sit out my wait for Infinity on 10Mbps. I will leave VM as soon as I can regardless of what happens in the interim (speed doubling, tripling, or even rising to Gigabit+ and/or prices falling to £5 a month) as so far as I'm concerned they have now clearly shown that marketing is king and customers come nowhere.

I agree it is complete idiocy and a lack of responsibility what they doing.

Oddly enough latency remains tolerable, even with this congestion I got now ssh is ok to use. However browsing is noticebly slow, iplayer doesnt work, youtube is poor, downloading is painful, even streaming radio doesnt work properly.

VMs congestion relief I expect to be some form of drip feed, maybe an extra downstream channel for a massive whopping 25% upgrade, or a reseg with an existing neighboured heavily utilised port. Whilst the reality is many multiples of existing capacity need to be added to my port. I honestly feel when they do congestion relief they dont do any real assessment or monitor the effect of what they do, they rather seem to have a set procedure which they carry out eg. moving users to another segment even if that segment has no spare capacity. Its already clear they dont do any proactive monitoring and upgrades by the number of posts on their forums that tech support staff have to start upgrade work based on customer feedback.

All in all I have approx 8 years of experience with ntl (VM) now. The vast majority of those 8 years has been under at least moderate congestion. To me its a chronic problem they have. Both my sisters have congestion as well, both in different areas, so all 3 of us on different segments to each other. Granted their's isnt as severe as mine but is bad enough to be what I consider excessive.

Chrysalis 12-12-2011 12:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by kwikbreaks (Post 35344010)
I've decided on my course of action now - sit out my wait for Infinity on 10Mbps. I will leave VM as soon as I can regardless of what happens in the interim (speed doubling, tripling, or even rising to Gigabit+ and/or prices falling to £5 a month) as so far as I'm concerned they have now clearly shown that marketing is king and customers come nowhere.

My exchange is now FE status

Future exchange with no estimated date other than the year which is 2012

So which will come first.

Infinity, or congestion relief (proper relief).

I will be off as soon as available. So maybe the planned congestion relief is do nothing and speeds will improve when there is mass emigration to FTTC.

kwikbreaks 12-12-2011 13:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I really never thought that the day would come when I'd be keen to take a BT broadband product but with a duff phone line and oversubscribed VM area the only light at the end of the tunnel for me is Infinity - still showing as due December 2012. It will be just my luck if the duff joint causing my ADSL problems lies in the bit between my local cabinet and the house.

http://www.kwikbreaks.webspace.virgi...om/tbb1212.png

Another light use 24 hours - 189MB down 195MB up

The thing that amazes me after seeing some of these graphs is that folks seem to stick it out despite what must surely be abysmal performance.

Upstream congestion present..

https://www.cableforum.co.uk/images/...2011/12/57.png

---------- Post added at 13:47 ---------- Previous post was at 13:28 ----------

Quote:

Originally Posted by Chrysalis (Post 35344267)
So maybe the planned congestion relief is do nothing and speeds will improve when there is mass emigration to FTTC.

That will certainly happen but I suspect Traffic Management Mark II is what they'll be pinning their hopes on. It's virtually guaranteed that if it actually works it will cause a lot more complaints than the wretched Superhub ever did. If it doesn't work then I can't see the shareholders wanting to put the sort of investment in place that the marketing department are making necessary.

pabscars 12-12-2011 15:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Something interesting going on on my Sky ADSL 2+ line, either I've been put on fastpath (as requested), or the IP addy has been renewed and I'm now looking at someone else's line.

[img]Download Failed (1)[/img]

Chrysalis 12-12-2011 15:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Kwikbreaks thats my concern also, as when I cancelled adsl I still had issues on the line. My opinion was tho the duff part was not local to me. I also had a neighbour who had some interfering equipment who has now luckily moved out tho. I am hoping that the cable run to the cabinet will be short enough that there will be excessive signal strength to buffer such issues if they still exist. However thats less likely now that BT are planning to bump speeds form 40 to 80mbit meaning the line will likely be running to limit.

---------- Post added at 15:56 ---------- Previous post was at 15:55 ----------

Quote:

Originally Posted by pabscars (Post 35344331)
Something interesting going on on my Sky ADSL 2+ line, either I've been put on fastpath (as requested), or the IP addy has been renewed and I'm now looking at someone else's line.

[img]Download Failed (1)[/img]

that still looks way too high for fast path. Also unless sky have changed policy they wont do fast path, instead they have a gamers profile which is a low interleaving depth.

pabscars 12-12-2011 16:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Iv'e just come off (a few days ago) a "gamers profile" because it was crapper than the crap in crapsville. I'm at the end of a long line so even when I was on FP it looked similar to the above dude.

Your quite right about Sky and fastpath, as I was told they don't do it, but given the ammount of complaining I've done, I thought they may have made an exception. :D

---------- Post added at 16:06 ---------- Previous post was at 16:05 ----------

It's probably just an IP swap

pabscars 13-12-2011 08:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35344331)
Something interesting going on on my Sky ADSL 2+ line, either I've been put on fastpath (as requested), or the IP addy has been renewed and I'm now looking at someone else's line.

http://www.thinkbroadband.com/ping/s...12-12-2011.png

Confirmed it to be an IP change, as someone at Sky has decided to put me back on a gamer profile and back on DLM :rolleyes: ah well let's see what the next 10 days have install for me, but oddly enough I had some of the best gaming ever last night even though my line speed was down to just 2Mbps downstream and 0.4Mbps Up :confused:.

Radeon 14-12-2011 15:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This is what my graph on 100mb looks like 99% of the time :)

Super Hub in modem only mode connected to a WNDR3700 router.

[img]Download Failed (1)[/img]

Mr.A.2009 14-12-2011 15:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...14-12-2011.png

Huge improvement over the last few graphs I've posted on here.

pabscars 14-12-2011 17:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Radeon (Post 35345341)
This is what my graph on 100mb looks like 99% of the time :)

Super Hub in modem only mode connected to a WNDR3700 router.

[img]Download Failed (1)[/img]

That's probably the best TBB result I've ever seen on a VM line, it must be nice when you can get it that good.

Just out of curiosity what area are you from,,,,,,,,

Oh and would you like a neighbour :D


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