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-   -   General : Improved service (https://www.cableforum.uk/board/showthread.php?t=33708591)

Brunel 31-12-2019 10:05

Improved service
 
Have just Rx'd this by SMS.

"Hi, it's Virgin Media. Good news! We're enhancing the network in your area on Tue 07 Jan which should mean you get the absolute best out of our services. Unfortunately it may interrupt your services on that day, but we should be all done by 6pm.
For more info, head to virginmedia.com/plannedwork

SnoopZ 31-12-2019 15:05

Re: Improved service
 
Quote:

Originally Posted by Brunel (Post 36021632)
Have just Rx'd this by SMS.

"Hi, it's Virgin Media. Good news! We're enhancing the network in your area on Tue 07 Jan which should mean you get the absolute best out of our services. Unfortunately it may interrupt your services on that day, but we should be all done by 6pm.
For more info, head to virginmedia.com/plannedwork

I always get a letter for things like that and i never notice any differences after.

Brunel 07-01-2020 13:36

Re: Improved service
 
Hub 3 cut out x 3 this am according to ping monitor.
Connection speed, no change.
Downstream power levels increased, but still well within tolerance.
Huge amount of Pre. & Post R.S. errors showing.
Upstream levels slightly reduced.

https://www.thinkbroadband.com/broad...3c18e871ca.png

---------- Post added at 11:52 ---------- Previous post was at 11:40 ----------

11:51 Refreshed data, Pre. R.S. errors reduced to normal, only one channel showing Post errors.

11:57 Downstream power levels increased between 13.5 -15.5

---------- Post added at 12:36 ---------- Previous post was at 11:52 ----------

12:30 VM tech working at local street cabinet. All returned to normal.

japitts 08-01-2020 14:17

Re: Improved service
 
Possibly a node split, and you're still on the original A-end? I've had a few of these over the years and roughly a 50/50 split of my IP changing.

Brunel 08-01-2020 14:45

Re: Improved service
 
The V.M.Tech. said that a lot of equipment has been replaced in the Virgin "Exchange" also in the main cabinet, approx. 1 Km. away.

Sephiroth 11-01-2020 11:53

Re: Improved service
 
Then”main cabinet” will be the optical node where they would have added fibres to allow for the 1gig service and associated upstream upgrade. They would also have replaced the old lasers that had been there for up to 20 years.


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