An email from Neil Berkett re: VM HD Channels
 

I sent this to Neil Berkett today at 15:52:

"Mr Berkett,

In early December 2008 you announced “To date our HD content is limited, we only have a couple of HD channels today and we will be launching four channels over the next three months.”

Please could you clarify whether or not you were in fact referring to 4 non-HD channels being launched in the three month period following this announcement. I assume this is what you were referring to as the three month period has now passed and to date the only HD linear channel available on the Virgin Media platform is BBC HD.

I look forward to your response coming soon.

Kind regards

Aaron Atkinson
Loyal and long standing Virgin Media customer."

At 16:35 I received this:

"No I was referring to HD channels which was absolutely our intention. We are negotiating as we speak and will be launching 6 or seven channels at once shortly

Neil Berkett | Chief Executive Officer
Virgin Media"

I did post this in another thread but it is mangled in with other info and I thought it deserved a thread of it's own for discussion.

Re: An email from Neil Berkett re: VM HD Channels
 

Interesting - did the reply come from Berkett's own email address?

Re: An email from Neil Berkett re: VM HD Channels
 

It did indeed! Obviously this doesn't mean it was from Neil himself though.

Re: An email from Neil Berkett re: VM HD Channels
 

No, but very few people will be proxied to his mailbox. Whether the words are his or someone from PR, it will have been sent with his express permission and the 'send' button pushed either by him or someone who works closely with him, probably his PA.

Re: An email from Neil Berkett re: VM HD Channels
 

Well, can we therefore take from this that six or seven HD linear channels are actually coming our way?! I do hope so. I did email back with a slightly tongue in cheek comment asking him to list the channels but no reply!!

Re: An email from Neil Berkett re: VM HD Channels
 

Well done mate... lets see if he keeps to it... :)

Re: An email from Neil Berkett re: VM HD Channels
 

I'm waiting for my reputation to go through the roof......nothing yet though! ;)

Re: An email from Neil Berkett re: VM HD Channels
 

I assume that "at once shortly" (????????????) now replaces "coming soon".

It's truly hilariously oxymoronic / contradictory. LOL.

Re: An email from Neil Berkett re: VM HD Channels
 

Not really. Makes sense to me. At worst it's missing a comma.

Re: An email from Neil Berkett re: VM HD Channels
 

Come to think of it, I assume the number of 'promised' channels too will grow arithmetically / geometrically with the passage of (yet more) time:

3 -> 6/7 -> 12-14 etc., etc.

Absolutely fed up with all the fine? words and lack of action.

---------- Post added at 17:53 ---------- Previous post was at 17:50 ----------

Then he should have said 'at the same time' or simultaneously' to make himself clear?

Re: An email from Neil Berkett re: VM HD Channels
 

and nobody is suprised with the date he replies in an inverse sort of way replying on the day of fools might be the only time we get truth out of his lying ass. "If you lie they will stay"

Re: An email from Neil Berkett re: VM HD Channels
 

lol, he didnt say 6-7 in today official press release, he's constantly lying in order to keep customers.

join this facebook petition group i just created: http://www.facebook.com/group.php?gid=76027038034

Re: An email from Neil Berkett re: VM HD Channels
 

Just joined the group..and started a topic..guess what it is..:)

Re: An email from Neil Berkett re: VM HD Channels
 

When he says new HD channels in Q1, he may mean Apr- Jun 09. In most business's the financial year starts April not January.

Re: An email from Neil Berkett re: VM HD Channels
 

It's January for VM, they run January to December.