Moving House
Hello wonder if anyone can help?
We are moving home soon less than 2 weeks, unable to get hold of VM, not by phone, no even filled out form online, no replies, nothing. I don't want to b epaying for service at an address we are no longer living, what can We do? Thanks |
Re: Moving House
|
Re: Moving House
You mean what you should have done, two weeks ago?
|
Re: Moving House
Quote:
|
Re: Moving House
Does anyone know what happens if you move house whilst in the middle of a fixed contract but where the new house is in an area not supported by Virgin?
I would have thought you could terminate without paying up the contract as Virgin can't supply, but can up you? |
Re: Moving House
Quote:
|
Re: Moving House
Quote:
|
Re: Moving House
Quote:
|
Re: Moving House
|
Re: Moving House
Well just found out VM customer services are all closed, heard from someone who works there, and just found out
Our new property cannot have VM, though couple of door away they do have it. So will write to VM and ask if they can extend it to new address if not to cancel contract. WILL send letter as signed for, if no reply withing 14 days I will cancel the DD. |
Re: Moving House
Quote:
Why - you sign a 12 or 18 month contract then 3 months later you are told your job is moving to another part of the country in an area VM doesn't supply - anybody would think it reasonable to allow just a 1 month notice without penalty. |
Re: Moving House
Quote:
|
Re: Moving House
You might find a little room for negotiation as VM have had bad publicity over their policy in the past.
https://www.google.com/amp/s/amp.the...tract-exit-fee Piss someone off and you lose them as a potential customer for life. False economy. |
Re: Moving House
Quote:
How long do you have left on your contract? |
Re: Moving House
If there is a price rise in the near future, use that excuse to get out of your contract.
However, I guess any company announcing price increases in these dark times will be crucified, an absolute PR disaster |
All times are GMT +1. The time now is 13:15. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.