Unable to Send or Receive MMS
I recently ported my number from Vodafone to Virgin Mobile and everything (well almost everything) seemed to go smoothly. However, I have 2 things which don't seem to working. The 1st is that my actual phone number is not displayed in the settings menu, it just says unknown (this is my second sim card and the 1st listed the number originally given to the sim). I can put up with this for the time being.
The 2nd problem, and one which is a lot more annoying, is that I am unable to send or receive mms messages. I have installed the settings from the VM website but nothing seems to work. I am currently using a Samsung Galaxy S2 running Android 4.1.2, Baseband Version I9100XXMS2, Build Number JZ054K.I9100XWLSW. Can anyone help me sort this out? |
Re: Unable to Send or Receive MMS
And what settings are you (trying to) use?
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Re: Unable to Send or Receive MMS
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APN: goto.virginmobile.uk Poxy: Not set Port: Not set Username: user Password: Not set Server: Not set MMSC: http://mms.virginmobile.co.uk:8002 MMS proxy: 193.30.166.2 MMS port: 8080 MCC: 234 MNC: 30 Authentication Type: PAP APN type: default,mms,supl APN protocol: IPv4 Enable/disable APN: APN enabled Bearer: Unspecified |
Re: Unable to Send or Receive MMS
Hmm, all seems correct. What exactly goes wrong? Is there an error message? Can you screenshot it?
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Re: Unable to Send or Receive MMS
I had the same problem regarding the MMS messages when i first switched to Virgin mobile. When I spoke to them they told me to send one to myself, which i did, and it actually solved the problem. Going by my own experience it might work for you as well, hopefully!
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Re: Unable to Send or Receive MMS
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I have noticed that when I send it, the 3G (or H+) connection comes and goes. This is really frustrating as I have nieces and nephews around the UK and my family do tend to send a lot of pictures. |
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Re: Unable to Send or Receive MMS
If you are sending pictures and you all have smartphones use Whatsapp, it works on all mobile platforms and is free.
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A little bit stuck as to what to try next. |
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Re: Unable to Send or Receive MMS
I'd try a different phone. But tbh if the internet works the MMS should also work providing the settings are correct - which they are. Sounds like VM have something borked on your account or SIM.
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It does sound like I will have to give them another call and see if there is something that is blocked on the Sim card. |
Re: Unable to Send or Receive MMS
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http://www.geeksquad.co.uk/articles/virgin-apn-settings |
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