Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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BTW I agree the message is probably being forwarded to phorm automatically by a bot with a script, as you wrote earlier. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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And explain why they are still referring customers to that site from BT.com. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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The meta tag 'keyword' from the Google search engines point of view is largely irrelevant and it tends to ignore it. Other search engines do use it though. You need lots of good one way links to the site. 'dig it' etc with good anchor text. Note that sites linking to each other can cancel each others out. One way links are the secret to Google ranking success! You should do a sitemap and submit it to Google also. Unless you get lots of visits from various sites and good page links to your site, you will end up in the Google 'sandbox' although I doubt this will happen for long, if at all, due to the current interest in Phorm/webwise. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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http://www.viruslist.com/en/viruses/...?virusid=54584 |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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and even though the Webwise FAQ thread on those SAME forums say in answering question 10 "Is BT selling customer data? BT has not sold and will not sell your data. No browsing data leaves BT network and no personally-identifiable information is generated or stored by the BT Webwise service or Phorm, the company that provides the technology behind the service. We do not tie our authentication servers and systems into Phorm's systems and we do not send any other information we hold on our subscribers to Phorm." When I add all that up, and the fact that it is all DIRECTLY with reference to the BT Webwise service and site, then I find it very difficult to accept that BT are sending my email details to Phorm when I use the BT Webwise site contact form. I feel that they have given reassurances to me directly about my data which they have then failed to honour and which seem to me to be directly misleading. I'll certainly let you know how I get on. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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For your suggestion to be true that would seem to make no sense. There should be no reason for BT to consult Phorm on queries about BT's own servers. Alexander Hanff |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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There was stuff going on all weekend - and discussion about it on forums by customers expressing their concerns. I think talk of an automated system just rolling along its merry way doesn't quite fit with what we saw from the BT Customer end of things over that weekend. They were up to their usual tricks - telling us one thing and actively secretly doing another. They are well practiced at it and one day I hope they will pay for it publicly. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Yes it does seem that they were in preparation for the trials. But the webwise faqs, contact form etc are bog standard customer service stuff. You will probably find the same contact form embedded in loads of BT pages. the form is just a portal into the CS system which will probably verify that the customer details are known and then attempt to make an intelligent guess about where to send the query. It's very unlikely that anyone is going to tell you anything specific about their configuration in response to a CS query. Much more likely to get a standard 'very sorry should be better soon' or 'don't worry your pretty little head about it'. For UK Government sites this (the network topology) would be restricted information in any case, many big companies take the same approach.
There you go - they are a Siebel user http://www.oracle.com/customers/snap...g-snapshot.pdf |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
Looking closely at the contact form on www.webwise.bt.com... the form action posts to a local resource;
<form name="contactform" action="contact_process.php" method="post"> That would mean the entire contents of the form submission are posted to the USA first. So the data *is* being processed initially in the USA (whatever the email fields, whatever the reference header, whatever the CRM system, whatever the explanation given by BT). The form is initially processed in the USA. Given that server is owned by Phorm, and the content of the replies received appear to be written by Phorm (see earlier posts), I think it is reasonable to conclude (in the absence of a convincing explanation by BT) the email is processed by Phorm. It is for BT to explain the rest, not us. PS agree comment about ICO... sadly they are the only option. ---------- Post added at 00:44 ---------- Previous post was at 00:29 ---------- Just installed the excellent (and recommended by me) anti tracking DNS host file from http://someonewhocares.org/hosts/ ... and found I couldn't connect to www.webwise.com In the hosts file I found... # sites with known trojans or other malware Superb :) ---------- Post added at 00:50 ---------- Previous post was at 00:44 ---------- More reasons to suppose Phorm are handling the queries from the www.webwise.bt.com site; Compare http://www.webwise.com/contact.htmlwith http://www.webwise.bt.com/webwise/contact.phpSnap! ---------- Post added at 01:17 ---------- Previous post was at 00:50 ---------- Another 'BT' site, with same content, same processing method, IP block owned by Phorm (Phorm IPv4 Assignment). How many is that now? 3? 4? Perhaps more given the number of IP addresses in the DNS replies. www.webwise.bt.com/webwise.bt.com/bt.webwise.com. Some in the USA, some in a Phorm IP address block, some on a third party hosting, and none apparently inside BT. http://bt.webwise.com/webwise/contact.phpCompare http://toolbar.netcraft.com/site_rep...ww.webwise.com http://toolbar.netcraft.com/site_rep...bt.webwise.com |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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So if anyone who has done a section 12(?) DPA notice makes a request to BT this way then BT phail? I realise I've just pirated a significant amount of text from a (presumably) (c) BT page. Oh, whatever. Go ahead and sue BT... my first defence witnesses will be, er, BT and that Kent bloke since they've convinced me that anything "on that t'tinterweb thingy" = public domain :angel::D Dave |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Hank ---------- Post added at 06:58 ---------- Previous post was at 06:55 ---------- Quote:
Hank ---------- Post added at 07:01 ---------- Previous post was at 06:58 ---------- Quote:
It just all stinks, like a great big pile of stinking stuff. Hank |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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