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Moving to a new phone - advice needed.
Apologies in advance for a bit of a novice question. I am currently on a sim only contract with Virgin Media. This deal is adequate for my needs. However, my mobile - a Samsung Galaxy Ace - is getting past its usefulness. I have seen a good deal on an unlocked Samsung Galaxy S8 that I am thinking of buying to replace the Ace.
My question is, will moving over to the S8 be simply a matter of removing my sim from my old phone and putting it into the new one? Will this mean that the new phone will then have my existing mobile number? Will the sim from my aging Ace even fit into the S8 or will I need a new one? Additionally, will all of my contact numbers and existing texts move over to the new phone along with the sim or will these need to be moved separately? Is there anything else I need to know? Any advice gratefully received. |
Re: Moving to a new phone - advice needed.
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But I'd suggest looking at this for Samsung to Samsung updates: https://www.samsung.com/uk/getting-s.../smart-switch/ |
Re: Moving to a new phone - advice needed.
Thanks for the reply, Ben. And thanks for the link. I'll take a look at it when I have a bit more time.
---------- Post added at 13:59 ---------- Previous post was at 11:59 ---------- I've just discovered a complication. It seems the size of sim used by the Galaxy S8 is only half the size of that used by my existing Galaxy Ace. Will Virgin Media supply me with a new, smaller sim to fit the S8 so that I can continue with my current sim only plan? Will any new sim have my existing mobile number or is there an additional process needed to transfer it? |
Re: Moving to a new phone - advice needed.
If you only have a micro SIM, then yes. Call VM who will issue a new multi SIM that can be used. It has bits that break off to make the SIM the correct size. Nano SIM is the current size used by most newer phones.
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Re: Moving to a new phone - advice needed.
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Re: Moving to a new phone - advice needed.
Virgin always ensure the correct number is associated with any new SIM they send out.
But I'd also just double check you don't already have a multi-SIM. They've been issued for a few years now. |
Re: Moving to a new phone - advice needed.
The new SIM would be activated with your existing number.
Usually when sending out a replacement SIM, it comes blank or unregistered. Yuo then follow the instructions sent with the new SIM to activate it and activate it with the number. There for removing the number off the old SIM. As Ben states it may have been a multi SIM already. If so the micro SIM will have a smaller bit in the middle with the chip that would just push out revealing it as a nano SIM. |
Re: Moving to a new phone - advice needed.
Thanks Ben. Thanks Stephen. It all seems much more straightforward than I anticipated. Hands up for overthinking this.
The larger sim I have looks to be in one piece. It's probably six or seven years old now. When I get the new phone I'll get in touch with Virgin and take it from there. Thanks again for your help. |
Re: Moving to a new phone - advice needed.
Final thing to point out.
The Galaxy Ace is a 3G phone, the S8 is 4G. So if you're phoning up for a new SIM, you might want to consider whether a new 4G plan would be better for you. They're all 12 month deals rather than 30 day contracts, so that would have to be part of your consideration. But I'd expect you may get more for the same money these days than the 3G plan you're on. |
Re: Moving to a new phone - advice needed.
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Re: Moving to a new phone - advice needed.
I have all my contacts saved to my google account, so that when I get a new phone it downloads the details automatically to my new phone.
It was a pain re typing some contacts but woth it in the end. |
Re: Moving to a new phone - advice needed.
Well... I got the Samsung Galaxy S8 and the nano SIM and it is now up and running. Thanks to everyone who offered advice on this.
The new phone is sleek and responsive with one exception that I have been struggling with all weekend. I copied my music files from my PC to a new micro SD card but no matter what I try I just cannot get them to show up in any music player. The card is properly seated and inserted and I have verified that the files are saved on the SD card both via the 'My Files' app on the phone and via the PC but, so far they cannot be seen by a music player - I've tried several. I have tried the same with a smaller micro SD card that was loaded with my music files which worked faultlessly in my old Galaxy Ace with the same result. The Android software is up to date for that model of phone. I'm beginning to fear that this is a bug. Has anyone experienced something similar? Can anyone please offer any advice on this? |
Re: Moving to a new phone - advice needed.
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Did you format/mount the sd card in the phone as i think you need to do that? You also have to give permission for the player app to access the SD card like any other app, can't remember how you do that though. |
Re: Moving to a new phone - advice needed.
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Re: Moving to a new phone - advice needed.
What format did you do the SD card to?
For most non-pc devices FAT32 is the requirement. |
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