Consumer 4G launching October 2016
 

At long last.

http://www.ispreview.co.uk/index.php...ober-2016.html

Re: Consumer 4G launching October 2016
 

Great news.

Re: Consumer 4G launching October 2016
 

Better late than never!

Re: Consumer 4G launching October 2016
 

It was a major weakness in their mobile offering, finally resolved.

Re: Consumer 4G launching October 2016
 

brilliant news

Re: Consumer 4G launching October 2016
 

A few days ago I changed my sim only package from £10pm to £8, the girl who I assume was in India asked if there was anything else she could help me with?
Right out of the blue I asked her when 4G was coming to VM customers, she didn't hesitate and said "October but I don't know what date". :)

Re: Consumer 4G launching October 2016
 

"It is understood that Virgin Media is also planning to overhaul its service plans to include so-called zero rating of video streaming, in an attempt to emphasise the benefits of subscribing to a bundle of services.
Video that is zero-rated will not count towards users’ data allowances, encouraging customers to watch more programmes on the move."
The paper also says the 4G service will launch towards the end of October.
http://www.telegraph.co.uk/business/...p-on-4g-shift/

Re: Consumer 4G launching October 2016
 

All quiet on this. Anyone heard any more?

Re: Consumer 4G launching October 2016
 

They'll probably turn it on the day I finally get out of hospital lol

Re: Consumer 4G launching October 2016
 

I called CS about this as im due to renew our mobile deals and they said it was on but they didn't have any dates or even a time frame. I hope its soon I wouldn't want to have to change after all these years just to get 4G access

Re: Consumer 4G launching October 2016
 

I've just changed from Virgin Mobile to Giffgaff because of the 4g debacle.
Reception in Leeds is great on O2 which is GG's provider.

Re: Consumer 4G launching October 2016
 

Do you think VM will start 4G after the 26th?

http://store.virginmedia.com/virgin-...ly-phones.html

Re: Consumer 4G launching October 2016
 

can you tether?

Re: Consumer 4G launching October 2016
 

By the time Virgin Mobile launch consumer 4g, 5g will be here.:D:D

Re: Consumer 4G launching October 2016
 

You jest but could easily end up true at this rate :(

Re: Consumer 4G launching October 2016
 

The Telegraph said the end of October. They are well-connected with VM and have published several interviews with VM management this year so I am more optimistic than you on 4G. 4G has been my personal bugbear about VM's services along with a comprehensive UK wifi network akin to that offered by BT.

Re: Consumer 4G launching October 2016
 

bump.

Re: Consumer 4G launching October 2016
 

At the monemt Virgin Mobile do not allow tethering at all.

But who knows when they introduce 4G eventually as they have not released any detaiils of plans ect yet.

Re: Consumer 4G launching October 2016
 

ok but neither do other providers but they don't seem to do much about it. I'm currently with iD mobile and although they don't allow it they have told me they cannot restrict it so in other words you can tether although it's not allowed :confused:

Re: Consumer 4G launching October 2016
 

Believe unofficially that is the position with Virgin Mobile too IE you can tether providing you are not caught out.! But no tethering is in VMs terms and conditions.

Re: Consumer 4G launching October 2016
 

Right. When I spoke to someone high up at VM not long ago they said 4G was coming in Q4 this year then press releases appeared. Do I take the plunge. It would totally be for the extra 2000 minutes and unlimited texts. I already get 4GB with iD mobile. Will VM remain with EE for 4G? iD are on Threes network. Are you with VM?

Re: Consumer 4G launching October 2016
 

Yes i would expect 4G to launch in Q4 as it has been well trailed not by VM but by various articles on the net,when it does i would expect them to have a new set of plans with higher data allowances,when exactly it will arrive is anybodys guess other then Q4,nothing official from VM as yet.

I would wait a little to be frank until the launch as the plans may not be as good value.

Yes VM will launch 4G with EE the same as now that is not changing.

Re: Consumer 4G launching October 2016
 

Ah sorry I forgot to mention the guy I spoke to said all current plans would transfer over to 4G so plans wise they may tweak but nothing major I don't think?

Re: Consumer 4G launching October 2016
 

Thanks sounds ok then when they launch.:)

Re: Consumer 4G launching October 2016
 

I would be nice if you just got the upgrade from 3G to 4G with the current contract/sim/phone.

Fingers crossed ;-Þ

Re: Consumer 4G launching October 2016
 

Not many days left in october......

Re: Consumer 4G launching October 2016
 

Q4, December latest.

Re: Consumer 4G launching October 2016
 

Soon™

Re: Consumer 4G launching October 2016
 

:D:D

"coming soon" a VM by word.;)

Re: Consumer 4G launching October 2016
 

I thought a few providers allowed tethering or allowed x amount of gb tethering, although it's been a while since I looked.


It is fairly easy to hide tethering but I think the main thing is, they don't want to have the support costs of people wanting to setup or use tethering. Data wise, it shouldn't matter to them if someone uses their data quota up on their phone or tethered.


I still have 4G unlimited data and unlimited tethering with Three mobile. An old contract which I have yet to be kicked off. They started kicking customers of this contract ages ago but never got around to changing mine. Brought a new phone outright instead of upgrading the one I got through them, not sure if that played a part.


Still shocked that there are UK mobile customers without 4G in 2016!

Re: Consumer 4G launching October 2016
 

Thanks. I do want to move for extra minutes but I really can't be arsed to be stuck on 3G for a while :(

Re: Consumer 4G launching October 2016
 

Just phoned up VM to get my pak code the guy told me 4G coming soon!😂First 2 weeks in November, I got my pak code just in case.

Re: Consumer 4G launching October 2016
 

Coming soon...

Re: Consumer 4G launching October 2016
 

What's another month...

Re: Consumer 4G launching October 2016
 

A while when VM are one of the last to get 4G it's been about a while yet even ID mobile and giff gaff have 4G.

Re: Consumer 4G launching October 2016
 

Just transferred to 3 the 4G is lightning quick.

Re: Consumer 4G launching October 2016
 

Are you on a sim only deal if so which and also if so how is it and do you tether lol

Re: Consumer 4G launching October 2016
 

No do not tether but got 30Gb plus unlimited minutes and texts for £24 a month, but on the plan they call advanced , which I am on, they do allow the tethering .Am on a 12 month sim only deal with 30GB for the price of 8GB.

Re: Consumer 4G launching October 2016
 

sweet. enjoy. thats a huge chunk of data :D

---------- Post added at 16:05 ---------- Previous post was at 14:57 ----------

Another question sorry. Have Three got a block on tariffs that don't allow tethering or isn't monitored?

Re: Consumer 4G launching October 2016
 

3 days to go to 4g, cant wait......

Re: Consumer 4G launching October 2016
 

I can over 2 years to wait before Virgin Mobile gets 4G.👍😂

Re: Consumer 4G launching October 2016
 

I'm really looking forward to it arriving but resigned to it coming in November. After all these years, another month is nothing!

Re: Consumer 4G launching October 2016
 

All those another months soon add up. Come November you'll be looking forward to it in December.

Re: Consumer 4G launching October 2016
 

They allow tethering on their advanced plans only on the unlimted data tarrif tethering is allowed up to 30GB. The 3 essential tariffs do not allow tethering at all.

Re: Consumer 4G launching October 2016
 

Do you know of sanctions or blocks should you tether or try to on plans that don't allow tethering?

Re: Consumer 4G launching October 2016
 

No sorry not sure how they work it out other then by looking at large usage patterns.

Re: Consumer 4G launching October 2016
 

The deal I was looking at was the £9 unlimited mins, texts 4GB data. its a 12 month contract. is there a period in which you can try before the 12 months kicks in?

Re: Consumer 4G launching October 2016
 

Yes distance selling regulations is 14 days cooling off period, which you only get charged for the usage in that period, but beware do not buy in a 3 shop as distance selling regulations do not apply ! Only by phone or on the internet.

Re: Consumer 4G launching October 2016
 

nice one thanks very much :tu: also again sorry for all the questions. How long do you have to port your number over?

Re: Consumer 4G launching October 2016
 

They gave me a month to port over mine is being ported Monday.

Re: Consumer 4G launching October 2016
 

I mean just say you had a Three sim for 2-3months and wanted to port a number over onto that sim can you still do that or do you have to port over soon as you get onto Three?

Re: Consumer 4G launching October 2016
 

You have about 28 days to port a number from the date the PAC is given to you.

Re: Consumer 4G launching October 2016
 

I know that. I just don't now whether you can port a number over anytime say your on a contract for many months and decide you want another number on said contract can you request PAC and port over without problems or do all port overs need to be done within the first month of your new contract?

Re: Consumer 4G launching October 2016
 

The answer is no all port overs need to be done within the month of the new contract starting.

Re: Consumer 4G launching October 2016
 

sweet thanks again for all your help. I really hope Three don't screw tethering.

Re: Consumer 4G launching October 2016
 

Thats ok glad to help.

It is rather sad though that Virgin Mobile the first to offer quad play and also selling the most up to date phones on its website ,is at the moment only able to offer outdated technology IE 3G not 4G to its customers, even Giff Gaff and ID mobile offer 4G now.

Re: Consumer 4G launching October 2016
 

iD mobile are decent for service. cs is a bit iffy but online cs seems good. I don't really want to leave but the amount of minutes allowance is dire :( and add-on pricing is crap.

Re: Consumer 4G launching October 2016
 

You can port in at any time, doesn't have to be within the first month.

https://goo.gl/PkRznT

Re: Consumer 4G launching October 2016
 

Yes you have to get a new Pac code though,i once lost a number i wanted to port because of that the original provider gave it out.! although that was a while back.

Re: Consumer 4G launching October 2016
 

October I was told, it is not today, so it must be tomorrow, always 'tomorrow'

Re: Consumer 4G launching October 2016
 

As per usual with VM "coming soon"😂

Re: Consumer 4G launching October 2016
 

Phone is still showing H+, no 4G here...

Re: Consumer 4G launching October 2016
 

Me too. I'm just awaiting my number be transferred over from iD

Re: Consumer 4G launching October 2016
 

Good stuff.

Re: Consumer 4G launching October 2016
 

This from the Virgin Media Community forum this morning.


"Looks like some of the help articles have been updated with 4G information.

If you go to https://m.virginecare.com then you will see that this page now has a new look - especially when you access this page using your Virgin Mobile phone! Quite well done actually!

The 4G help articles can be accessed if you click on the Help section at the bottom of the page and there you will see a whole section dedicated to 4G."

---------- Post added at 12:29 ---------- Previous post was at 12:06 ----------

This was posted over at the Digitalspy forums:

"Take this as you will, but this appears to be the pricing for the 4G plans, which will launch next monday

Quote:
£6: 300 Mins, unlimited texts, 300MB data

£9: 1500 Mins, unlimited texts, 1GB data

£12: 2500 Mins, unlimited texts, 2GB data

£15: 2500 Mins, unlimited texts, 4GB data

£25: 5000 Mins, unlimited texts, 20GB data "

Re: Consumer 4G launching October 2016
 

Looks reasonably competitive.

But i get 30GB and unlimited texts and Minutes on 3 for £24 a month,tethering is also allowed.

Re: Consumer 4G launching October 2016
 

Im in a fixed contract, not freestyle, no 4g for me till next year then....

Re: Consumer 4G launching October 2016
 

"Virgin Media is to test Europe’s net neutrality rules after launching 4G services in the UK that offer free access to Facebook’s messaging apps WhatsApp and Messenger.

Those services will be “zero rated", meaning that they can be used without eating into a customer’s data allowance.

Although EU telecoms regulations do not forbid zero-rating, guidelines published by the Body of European Regulators for Electronic Communications — which will oversee the enforcement of the rules — have curtailed its usage. Networks are prohibited from providing free access to some apps if the data allowance is used up, for example."

Source: https://www.ft.com/content/31f48100-...3-4351ce86813f
(For non-subscribers to read the article, cut and paste the above link into Google and click on the headline)

Re: Consumer 4G launching October 2016
 

The virgin mobile site is down for maintenance.... looking promising

---------- Post added at 05:58 ---------- Previous post was at 05:31 ----------

https://www.uswitch.com/mobiles/news...over-whatsapp/

Re: Consumer 4G launching October 2016
 

Re: Consumer 4G launching October 2016
 

Cool, still non the wiser if I can change my contract to 4g I guess I'll call in when I get home

Re: Consumer 4G launching October 2016
 

If you're on Freestyle you can:

4G FAQs

Re: Consumer 4G launching October 2016
 

Guessing i'd lose the double data i have on the current plan if switching to 4G. Pay extra for half the data :(

Re: Consumer 4G launching October 2016
 

i logged onto my account but every time I try to load up "about my plan" I get an error page. I pay £10 a month and £12 separately for my iPhone.

Re: Consumer 4G launching October 2016
 

I just called and am getting my new SIM card tomorrow

Re: Consumer 4G launching October 2016
 

Shame that all current 3G customers don't transfer over to 4G.

Re: Consumer 4G launching October 2016
 

All new Pay Monthly customers or existing customers taking out a new Pay Monthly phone deal will be 4G only.

All other existing Pay Monthly customers have options of getting 4G.

Re: Consumer 4G launching October 2016
 

Called in to our local Virgin store in Hounslow today and opted for the £9 4G tarrrif and they gave me the new sim there and then. I was the first customer sign up for 4G.

Re: Consumer 4G launching October 2016
 

Was originally on 3G and signed into the Virgin website. Got a 4G sim card coming in the post in the next few days. Was paying £13 per month and now opted to pay just a couple of quid more. Looking forward to experiencing 4G on Virgin.

The wife is on EE 4G so it'll be interesting to compare the two as we both use an iPhone.

Re: Consumer 4G launching October 2016
 

I managed to fill a dorm in at work so I can get 4G. Will take a while for sim to arrive

Re: Consumer 4G launching October 2016
 

Just noticed 08 numbers are no longer inclusive

Re: Consumer 4G launching October 2016
 

I think 080 numbers are included.

Re: Consumer 4G launching October 2016
 

Yeah 080 is free on all networks

Re: Consumer 4G launching October 2016
 

my thoughts exactly, im out of contract soon might give them a call and see what they can do, of hold on to see if they offer a migration type offer

Re: Consumer 4G launching October 2016
 

As I said above, all 3G Pay Monthly customer can move to 4G.

It's not going to be automatic as the tariffs are different and you physically neeed a new SIM.

Re: Consumer 4G launching October 2016
 

Even non freestyle contracts?

Re: Consumer 4G launching October 2016
 

For non-freestyle contracts the rules are that you can move to a tariff that was available for your handset at the time you took the contract out.

To move to a newer 3G tariff or now a 4G tariff, the option available is that once you're out of a minimum term you can renew to a new deal and get the new tariff.

If you're under a minimum term for a non-Freestyle contract you have to pay the remainder.

Re: Consumer 4G launching October 2016
 

So is that why when i log into my Virgin mobile account and i see
Get 4G on your phone with a simple tariff change. It’s as easy as pie


and i click on the big red button next to it that says "check out 4g tariffs"

i get directed to the old 3g tariffs with no option to get 4g or even see the 4g tariffs ,am i missing something or is Virgin mobile broke again

Re: Consumer 4G launching October 2016
 

Sim only deals very tempting as currently on EE - cheaper and 30 day contract.

However no tethering is annoying and EE provides up to 60 meg 4G and Europe data allowance.

Need to have a think about it!

Re: Consumer 4G launching October 2016
 

I had to phone them up as the site was so full of 'oops something went wrong
' errors when I tried to use it.

Re: Consumer 4G launching October 2016
 

The site is absolutely useless ,all the 4g links just take you to the 3g tariffs and very kindly tell me which one i have ,i know which one i have and i would like to see the 4g tariffs please virgin

Re: Consumer 4G launching October 2016
 

Put the new sim in and it doesn't seem to like it at all.

Re: Consumer 4G launching October 2016
 

This afternoon I was on the phone for 90 minutes to Virgin Mobile, talking to 4 different people but I got what I wanted in the end.
It seems at 4pm this afternoon if you put http://store.virginmedia.com/virgin-...nthly-sim.html into your phone you were given cheaper prices than putting exactly the same address into your computer. The first three phone people would not accept this and in the end told me to ring 08001 831150.
I was put through to a charming gentleman in Manila and while his computer loaded he quizzed me about UK weather. He immediately grasped the problem. I have 3 mobile accounts. My own is on a 6 month half price deal so I am not changing that at present as I would lose the discount. The other two I have changed to 2Gb 4G 30 day contracts, one for 10 pounds a month and the second for some inexplicable reason 9 pounds.
As the price is 12 pounds when the website is loaded onto a computer I am happy, especially as in the conditions he had to read out it does include 0845 and 0870 numbers

Re: Consumer 4G launching October 2016
 

I got that but I just left for a while, turned off and on again and it found the network OK.

Re: Consumer 4G launching October 2016
 

I've waited overnight now and it's still not working. My wife is on EE and hers is fine.

Re: Consumer 4G launching October 2016
 

Where did you get the new 4G sim.,?

Re: Consumer 4G launching October 2016
 

Virgin sent it to me via yodel

Re: Consumer 4G launching October 2016
 

It refers to mobile data. Does it work for voice and text?

Re: Consumer 4G launching October 2016
 

Voice and text messages are working ok. I phoned them but it wasn't much help they say they are going to call back.

Re: Consumer 4G launching October 2016
 

Strange! I got mine from the local Virginmedia store in the high street. They did all that was necessary by setting it up on my account in the store. I didn't have my phone with me but as soon as I got home I fitted the new 4G sim and all was well.

I'm still considering the offer from 3 mobile at the moment. They are doing a no frills 4GB of data and unlimited calls and text for £9pm. Thats what I'm paying Virgin for 1GB. The Virgin deal is on a rolling month basis so can be cancelled anytime.