You can now change your VM marketing preferences yourself in My Virgin Media
 

Like many i have been constantly spammed by VM on my house phone and mobile every few weeks and i was told if you didn't want to receive marketing calls you needed to either phone them up or contact someone on their forum to get this changed which i thought was a pain in the ass.

However after logging into My Virgin Media today i now see the option in My Profile/My Preferences to disable this myself.

Not sure how long it has been there but thought i would spread the word in case others didn't know.


https://www.cableforum.uk/board/atta...1&d=1534427954

Re: You can now change your VM marketing preferences yourself in My Virgin Media
 

About time, took me ages and several calls to get opted out. Every other organisation respected my opt out, apart from VM....

Re: You can now change your VM marketing preferences yourself in My Virgin Media
 

I bet they still phone! It'll take 28 days to accept the change to the preferences I think and is probably to do with GDPR.

Re: You can now change your VM marketing preferences yourself in My Virgin Media
 

Yes, unfortunately you can't be ex-directory from VM !
I phone them when I want a discount, thats the only time I want to speak to them ;)