"Gap" in Kent EE coverage causes mobiles to roam to French networks
As a regular visitor myself to St Margarets Bay on the Kent coast, this has been a known issue for quite some time with 2G phones. It can also affect 3G phones if conditions are right. EE has now issued advice to turn off roaming while in the area of the village (or turn your phone off) to avoid being hit with an unexpected bill.
http://www.bbc.co.uk/news/uk-england-kent-21739029 |
Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
Very interested read. How much are EE making this aware to consumers though. Had I not read that and ever decided to visit that location, I'd have been none the wiser.
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Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
if people are effected with unexpected bills, its their duty to refund all extra charges.
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Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
As the new article says you get a 'welcome to France, here are the charges' text message if you roam onto a French network though
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Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
As a consumer I think it'd be pretty obvious if my phone saying "Bouygues telecom" on the screen where it usually says "EE"
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Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
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And if you have your push email switched on, you start racking up roaming data charges. Could be nasty. |
Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
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Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
Yeah, that. Or in most cases it's recommended anyone switch off data roaming anyway unless they explicitly want it.
That way there's no way of being charged without the user interacting with the phone and doing something chargeable. Or you could just use manual network selection, like back in the good old days... |
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Re: "Gap" in Kent EE coverage causes mobiles to roam to French networks
Well no, the whole point of maintaining the separate brands is to have them offer different services.
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