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Re: 500mb Question
Very annoying that it's not available standalone.
I have no interest in any of their services, other than Broadband. |
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So now we wait to see if all of us on 300-350 will be upped to 500 as we have the same upload
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Re: 500mb Question
I see this when i check services in my area.
https://www.cableforum.uk/images/local/2019/04/9.jpg Chatted with online sales agent and got this: "As for the moment, the availability of the 500mbps speed is for the bundle which is VVIP. But do not worry, once this package will stabilize with, surely you can get it even if you have broadband only with us. " |
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https://www.virginmedia.com/shop/bundles EDIT: I got a result! In 9 days time after they have made adjustments to my account and some technical bits and bobs, VM sales say that all I need do is call them and they will set up V.VIP Vivid 500 for me. This will be as if I was a new customer on £99 a month for 12 months. All this has been promised after I pointed out how unethical it was to offer new customers a much better package for much less than than an an existing customer is getting for an inferior package. At first, when I pointed out that I could end the contract and start a new one, CS insisted that I would have to be without a service for 90 days to achieve that. So, I suggested that I would approach the ombudsman and demanded to speak to a manager. After 10 minutes awaiting an answer I was promised the lot. It pays to moan! |
Re: 500mb Question
If you select the V.VIP bundle, then personalise it and remove everything but the broadband, it allows you to order broadband only.
When you remove the SIM it warns you that you'll "lose your speed boost" but nothing changes. However, it is £62.80 a month, with no discounts. https://imgur.com/djgoGvS |
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You would think VM would want to get customers, not put them off. |
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