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-   -   I can't get emails. (https://www.cableforum.uk/board/showthread.php?t=33705260)

philwhite100 12-08-2017 10:55

I can't get emails.
 
As from last Thursday I've not been able to receive any emails on my blue yonder.co.uk account. I am currently in Italy on my iPhone typing this and this issue is happening on my phone too and it says the username or password is not correct but I know it is and have entered all the credentials from fresh again and I know they are correct. My partner is having the same issue with her blue yonder email address too. The VM service status says there are no issues Sousa anyone got any ideas please.

raging bull 12-08-2017 12:15

Re: I can't get emails.
 
Recently my NTLWorld account did the same, I ended up having to have a new password authorized.

Gavin-D 12-08-2017 12:21

Re: I can't get emails.
 
Your best bet and most reliable solution is to use something like Gmail or Outlook and forward your emails from you Virgin Media email to one of the above they rarely go down unlike VM's email service

Taf 12-08-2017 12:55

Re: I can't get emails.
 
Try using www.mail2web.com. I find it invaluable for some email accounts.

philwhite100 12-08-2017 19:06

Re: I can't get emails.
 
Thanks everyone for your comments. I'll have to wait till I get home in a couple of weeks.

philwhite100 15-08-2017 21:26

Re: I can't get emails.
 
I've just spent nearly an hour on the phone to VM and it seems a big mess up has taken place. It's a bit of a long story regarding our account but it seems they have deleted our email addresses due to a change in the account name and they cannot reinstate them so our daughter is on to them to hopefully get it sorted. To many details to mention on here but I'm not impressed with VM at all.

philwhite100 16-08-2017 12:16

Re: I can't get emails.
 
Quote:

Originally Posted by Taf (Post 35912097)
Try using www.mail2web.com. I find it invaluable for some email accounts.

If I log onto my virgin media I can't even see my blue yonder account on there as it seems the email address has been deleted by VM somehow.

philwhite100 31-08-2017 11:50

Re: I can't get emails.
 
After 3 weeks and about 7 hours on the phone to VM our email accounts are still not sorted.

SnoopZ 31-08-2017 12:07

Re: I can't get emails.
 
Quote:

Originally Posted by philwhite100 (Post 35914675)
After 3 weeks and about 7 hours on the phone to VM our email accounts are still not sorted.

When you do get it sorted you should seriously consider moving away from an ISP email account, go to someone like gmail or outlook.

tweetiepooh 01-09-2017 18:28

Re: I can't get emails.
 
Yep, use gmail and then set up gmail to fetch emails from other boxes. That way emails to old address are still received but going on you can give out new email.

Osem 01-09-2017 19:12

Re: I can't get emails.
 
Quote:

Originally Posted by tweetiepooh (Post 35914889)
Yep, use gmail and then set up gmail to fetch emails from other boxes. That way emails to old address are still received but going on you can give out new email.

Interesting.

So can Gmail import mail (inbox and outbox) from other sources like Hotmail and even old ntlworld . com accounts (which I believe are now based on the gmail service anyway)?

I have some mail dating back years on a variety of accounts and would love to be able to transfer it all to one of my gmail accounts.

denphone 01-09-2017 19:31

Re: I can't get emails.
 
Quote:

Originally Posted by tweetiepooh (Post 35914889)
Yep, use gmail and then set up gmail to fetch emails from other boxes. That way emails to old address are still received but going on you can give out new email.

That is what we set up a while back when there was s problem.

Osem 01-09-2017 19:32

Re: I can't get emails.
 
Quote:

Originally Posted by denphone (Post 35914902)
That is what we set up a while back when there was s problem.

Don't keep it a secret Den, how did you do it??... ;)

SnoopZ 01-09-2017 19:59

Re: I can't get emails.
 
Quote:

Originally Posted by Osem (Post 35914903)
Don't keep it a secret Den, how did you do it??... ;)


https://support.google.com/mail/answer/21289?hl=en

This may help.

Osem 01-09-2017 20:11

Re: I can't get emails.
 
Quote:

Originally Posted by SnoopZ (Post 35914907)

Thanks. Will this work for the old ntlworld e.mail accounts I have dating from when we first got broadband?

Does the process copy messages both sent from and received by the old address?


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