Line Rental
I paid my Line Rental yesterday for the coming year . I also asked for an extra Loyal Discount which I got last year of £8 a month for 6 month, He said someone would phone me about it when he passed it on to the correct department, Should I phone them again as he maybe flogging me off,
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Re: Line Rental
Moved to Virgin Media fixed Phone Service. (Was in Articles and Information). :)
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If you want a discount, you should definitely try again, they are not permanent. Applying discounts though could tie you in to a new contract. |
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Think you need to ring retentions choosing the 'thinking of leaving option' for another discount, they make you work for it !
However if you paid line rental in advance for a year they kind of know you're bluffing !. I tend to negotiate a deal/discount, then add line rental saver, not that LRS is worth much anylonger, and they've scrapped it unless you're renewing. |
Re: Line Rental
As I am only on the lowest package for TV. they said I would not get a Loyalty discount, If I was on larger packages it would be different. . I tried anyway. But No luck. My main TV is Freesat but I kept the Virgin in other rooms in case of emergency.
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I was under the impression line rental saver wasn't available any longer, unless that is new customers only and people that have it need to get it renewed before the end of their contract to keep getting it?
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Correct, LRS is currently only available to those that have it already and who renew on time.
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https://www.ispreview.co.uk/index.ph...tal-saver.html Although it's only worth £32 now, the discount used to be a lot more, they've steadily devalued it. Also, as mentioned, it might put you in a weak position when trying to renegotiate a bundle as it's non refundable, so they know they've 'got you' for a year even if not in contract. |
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FYI, I rang up VM (Retentions) yesterday to recontract and they added Line Rental Saver back for me even though mine expired last Dec.
Maybe only certain (Retentions) people know how to do this? |
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---------- Post added at 19:26 ---------- Previous post was at 19:22 ---------- Quote:
I think that it will be cut further in the future and then abolished altogether. I'm not sure why as I would have thought that the upfront payment would be useful, it's a retention tool and makes peoples bills appear smaller. |
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I hope they do not stop it as you say it makes your bills easier each month.
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