Just upgraded
Our contract ended yesterday so i called VM and upgraded to the Oomph bundle top tier package and the included unlimited SIM is going to be handy for me too.
We are only paying £10 a month more than before and getting a lot more included. |
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Be advised the unlimited sim doesn't give you unlimited data in the EU when on vacation.
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Use your mobile in the EU at no extra cost. With Roam Like Home, use your allowance of minutes, texts and data anywhere in the EU just as you would in the UK |
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https://www.cableforum.uk/board/show...&postcount=275 |
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They have also updated the FUP calculator. https://store.virginmedia.com/FUP-Calculator.html |
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Yes VM staff were getting it wrong. (Not the first time they were wrong and wont be the last) Yes the calculator could have been better explaining the cost of your sim. But above all that you wanted to ignore the legal terms and conditions. I get why you wouldn't want to ignore VM staff but a bit of common sense would have went a long way here. |
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This wasn't just a regular, minor, Virgin Media cock up. This was Virgin Media in full "things fall apart, the centre cannot hold' mode. As I have reported earlier. Virgin Media have apologised profusely for misleading me and other customers and say they have now put things right. Naturally, they declined to put their apology in writing with a full explanation for the cock up. |
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