Re: [Merged] BB Speed Upgrades
 

And one more makes a 1000

Still quite slow here for 300k

Mon, 9 Aug 2004 00:02:21 UTC
1st 128K took 6370 ms = 20576 Bytes/sec = approx 171 kbits/sec
2nd 128K took 6760 ms = 19389 Bytes/sec = approx 161 kbits/sec
3rd 128K took 6700 ms = 19563 Bytes/sec = approx 163 kbits/sec
4th 128K took 6310 ms = 20772 Bytes/sec = approx 173 kbits/sec

Its as if the limiter is kicking in too much.. now ive got..

Mon, 9 Aug 2004 00:07:16 UTC
1st 128K took 3620 ms = 36208 Bytes/sec = approx 301 kbits/sec
2nd 128K took 3630 ms = 36108 Bytes/sec = approx 300 kbits/sec
3rd 128K took 6320 ms = 20739 Bytes/sec = approx 173 kbits/sec
4th 128K took 6310 ms = 20772 Bytes/sec = approx 173 kbits/sec

Traceroutes and ping are good..
1 10 ms 7 ms 7 ms 10.***.*.*
2 9 ms 9 ms 10 ms oldh-t2cam1-b-ge-wan42-112.
4.177]
3 8 ms 10 ms 10 ms mant-t2core-b-ge-wan64.inet
.181]
4 11 ms 10 ms 9 ms man-bb-b-so-130-0.inet.ntl.
5 14 ms 16 ms 14 ms win-bb-a-so-300-0.inet.ntl.
6 16 ms 18 ms 16 ms gfd-bb-b-so-500-0.inet.ntl.
7 34 ms 23 ms 30 ms tele-ic-2-so-100-0.inet.ntl
8 19 ms 16 ms 17 ms 212.58.239.217
9 16 ms 16 ms 17 ms 212.58.238.129
10 16 ms 17 ms 21 ms 212.58.238.33
11 19 ms 18 ms 20 ms pos6-0.rt1.mh.bbc.co.uk [21 :p:

Re: [Merged] BB Speed Upgrades
 

Just done a re-boot and the RB speed test and:

No upgrade yet.

Re: [Merged] BB Speed Upgrades
 

Rebooted etc and got

Mon, 9 Aug 2004 10:11:12 UTC
1st 128K took 3840 ms = 34133 Bytes/sec = approx 284 kbits/sec
2nd 128K took 3850 ms = 34045 Bytes/sec = approx 283 kbits/sec
3rd 128K took 3890 ms = 33695 Bytes/sec = approx 280 kbits/sec
4th 128K took 3900 ms = 33608 Bytes/sec = approx 280 kbits/sec


Any one know if that is upgraded or not? lol

Re: [Merged] BB Speed Upgrades
 

If you were on the 150K service then yes (ish). The final column (where it says approx 284 kbits/sec on the first row) should indicate the speed your connection is running it. It should be about 300kbits/sec for the old 150K service.

Re: [Merged] BB Speed Upgrades
 

Mon, 9 Aug 2004 10:22:32 UTC
1st 128K took 313 ms = 418760 Bytes/sec = approx 3484 kbits/sec
2nd 128K took 578 ms = 226768 Bytes/sec = approx 1887 kbits/sec
3rd 128K took 437 ms = 299936 Bytes/sec = approx 2495 kbits/sec
4th 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec

sorry folks :( work connection. i wish i had this at home .

cheers

big sinky

Re: [Merged] BB Speed Upgrades
 

The reason I was asking Stu is because on a good day I was getting those speeds through my STB any way before any upgrade :erm:

Re: [Merged] BB Speed Upgrades
 

STB speed change is 256k to 300k as the original cap was set (deliberately) too high. Hence you shouldn't notice all that much difference.

Re: [Merged] BB Speed Upgrades
 

Just phoned NTL Tech Support as my service went from 600 to 750 then back to 600k last week, they checked my modem config files and said that they had put up the speed but taken it back down to local area problems. Interesting! Anyone else in Derby experienced this? I actually thought that Derby was connected as part of the Nottingham network? Can someone set me straight on that?

Cheers

Re: [Merged] BB Speed Upgrades
 

I'm in Hitchin as well (I think someone else in the thread said they were too) and I haven't received the upgrade.

I first did the postcode checker on the 1st August and they said it would "Your service is due to be upgraded during the month of August". I tried again on 2nd August and it now says "Congratulations your service has been upgraded. SG4 *** was upgraded in August."

Surely this means that I should have had the new config file? I've rebooted the modem every day since the 2nd and nothing has happened, even tried a few times at 1-1:30am and nothing, still on 600k. DocsDiag says "QoS max downstream bandwidth = 600000bps" and "Configuration filename: tntlhm120-silver.cm", all indicating that I'm still on 600kbps and on a temporary config file.

Anyone got any idea what I can do? I called ntl's broadband support line this morning and got told that there was nothing they could do to tell me whether I'd been done or not, because "our computers won't get that information until September." Great ntl, just great.

Re: [Merged] BB Speed Upgrades
 

Does anyone know when the 1Meg STB customers in bromley are due to be upgraded. I already have the Samsung STB.

Re: [Merged] BB Speed Upgrades
 

Just got back from a friends to sort out a prob on his pc and by the looks of it he is still on the 1.5meg so as you can guess he hasnt been down graded yet. Of course im 1 of the unlucky stb users waiting for there service to be upgraded to 1.5meg :(

Re: [Merged] BB Speed Upgrades
 

where is the config file! i dont see it when i got to the modem page thingy! but do get the Maximum Downstream Data Rate : 1024000 bps Maximum Upstream Data Rate : 256000 bps stuff on the page which means no quicker for me at the moment.
I live near Hitchin mate (shefford) and seen no increase as yet!
Using the postcode tracker it says that my area is already upgraded!! Does this mean i have a duff modem or sumin?

Re: [Merged] BB Speed Upgrades
 

You know I can't help feeling the poll that has been added to this thread is not helping in any way.It seems to have added to the sense of impatience that has increased since the 2nd of August. :(

Incog.

Re: [Merged] BB Speed Upgrades
 

I think you will find Derby is Bromley (ex CWC) platform - you connect thru STB, right? Whereas Nottingham is Langley (original NTL ex Diamond) we connect on SACM and a different feed.

Re: [Merged] BB Speed Upgrades
 

Not being funny but NTL are working hard from what i hear and are having issues so they will be giving you a upgrade very soon, i was lucky and got mine but i have mates in other areas who don't and moaning wont get you it any quicker, sorry to be harsh.

As for NTL they was swift in when they replaced our STB ( i use a cable modem stand alone to connection ) to provide a new tv keyboard as our exisiting one did not work, I am impressed good work.

:beer: have one on me NTL

Re: [Merged] BB Speed Upgrades
 

Aha, finally, someone close enough to compare, you on a SG1-20 postcode? most Have said they upgraded on the NTL site, but none of my friends in biggleswade (SG18 ...) Have had their speed upgrade, even though the postcode checker has said its been done, try NTL t/s maybe the postcode checker is wrong, or someone forgot to press the uprade switch. :p

Re: [Merged] BB Speed Upgrades
 

I'm in SG4 mate, and it's not been done here although the postcode checker says yes :(

Re: [Merged] BB Speed Upgrades
 

Anyone in Rochdale should be done I was on 2nd August and same for Oldham and heywood?

Anyone not done in them areas?

Re: [Merged] BB Speed Upgrades
 

Yeah, sg17,but no upgrade, will contact them tomorrow to set what is happening!!

Re: [Merged] BB Speed Upgrades
 

I havent had my upgrade yet but I am on STB, I get my samsung tomorrow so hopefully should get it at some point! well I hope I do anyway! as I have no idea when STB's are getting the upgrade, unless its still 1st Sept?

Re: [Merged] BB Speed Upgrades
 

hopefully its gonna be 1st sept at the latest !! I've had the samsung box over a month now :erm:

Re: [Merged] BB Speed Upgrades
 

Swindon done at last!.Just logged on and found I'm now upgraded to 300k.

WHOOPEE
:) :)
The postcode checker still says September!?

Re: [Merged] BB Speed Upgrades
 

I rang them to say that I'd not been upgraded and I got fobbed off - if they give you anything better then I'll call them again!

Re: [Merged] BB Speed Upgrades
 

Nikko,

I'm connected via a SACM. Yes, we are ex-C&W - should this make a difference to the upgrade?

Timmy P.

Re: [Merged] BB Speed Upgrades
 

Not to be picky but they said late summer which is August, given that September is the start of Autumn, but then again this is NTL!

Just wondering has all of Manchester, Rochdale, Bury and Oldham been upgraded? if so would that mean that the new modem files could be sent out for the 1.5meg stb service?

Re: [Merged] BB Speed Upgrades
 

Calm down people. Not everyone is due to get the upgrade straight away. There are still 20 days left in august!

Re: [Merged] BB Speed Upgrades
 

What postcode area are you in?

I'm in the SN3 area.

Re: [Merged] BB Speed Upgrades
 

But when it says the upgrade's been done, and in fact it hasn't...

Re: [Merged] BB Speed Upgrades
 

Tue, 10 Aug 2004 11:33:55 UTC
1st 128K took 1452 ms = 90270 Bytes/sec = approx 751 kbits/sec
2nd 128K took 1452 ms = 90270 Bytes/sec = approx 751 kbits/sec
3rd 128K took 1462 ms = 89653 Bytes/sec = approx 746 kbits/sec
4th 128K took 1462 ms = 89653 Bytes/sec = approx 746 kbits/sec
done here im swindon too:D

Re: [Merged] BB Speed Upgrades
 

Tue, 10 Aug 2004 13:19:29 UTC
1st 128K took 3406 ms = 38483 Bytes/sec = approx 320 kbits/sec
2nd 128K took 3641 ms = 35999 Bytes/sec = approx 300 kbits/sec
3rd 128K took 3640 ms = 36009 Bytes/sec = approx 300 kbits/sec
4th 128K took 3516 ms = 37279 Bytes/sec = approx 310 kbits/sec



I'm SN2 and everything seems fine

Re: [Merged] BB Speed Upgrades
 

Any one in Luton been upgraded yet?...

I needs it... I wants my upgrade... My precious... :banghead:

Re: [Merged] BB Speed Upgrades
 

It's interesting how everyone on the Luton UBRs seems not to have been upgraded - at least it's not just me :)

Re: [Merged] BB Speed Upgrades
 

Im in London Colney, and am on the Luton Proxy, and have been upgraded to 1.5

Tue, 10 Aug 2004 15:45:41 UTC
1st 128K took 651 ms = 201339 Bytes/sec = approx 1675 kbits/sec
2nd 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
3rd 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
4th 128K took 701 ms = 186979 Bytes/sec = approx 1556 kbits/sec

Re: [Merged] BB Speed Upgrades
 

Cyclone - have you had to reboot your modem to get the improved speed?

Re: [Merged] BB Speed Upgrades
 

Im in Hemel Hempstead and have a Luton IP Address and Ive also been upgraded :)

Heres my speeds (leeching at same time tho a little, hence not full speed)

Tue, 10 Aug 2004 18:32:34 UTC
1st 128K took 1092 ms = 120029 Bytes/sec = approx 999 kbits/sec
2nd 128K took 761 ms = 172237 Bytes/sec = approx 1433 kbits/sec
3rd 128K took 771 ms = 170003 Bytes/sec = approx 1414 kbits/sec
4th 128K took 931 ms = 140786 Bytes/sec = approx 1171 kbits/sec

Re: [Merged] BB Speed Upgrades
 

staffords done
Tue, 10 Aug 2004 18:36:40 UTC
1st 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
2nd 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
3rd 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
4th 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec

Re: [Merged] BB Speed Upgrades
 

While i admit 500k for £3+ is a bargain, my connection has been terrible since the upgrade.
Its constant for a while, then its up and down like my 1meg never was.

Re: [Merged] BB Speed Upgrades
 

I am just amazed in the variation of upgrade speeds from 128K

Re: [Merged] BB Speed Upgrades
 

I'd been trying for some time to verify if I'd been upgraded and to save yet another reboot my SACM was left disconnected , so I can't be sure if the upgrade would have rebooted automatically.

Re: [Merged] BB Speed Upgrades
 

Maybe it's just people on SG postcodes then...?

Re: [Merged] BB Speed Upgrades
 

I have a STB and IMb connection. Apparently NTL have to change my STB before I can get the 1.5Mb speed.

Re: [Merged] BB Speed Upgrades
 

My wife has just informed me that she came home to find a card through the door saying that the engineer had come to swap our STB for the Samsung one.

What happened to my phone call to arrange an appointment then NTL?

Sigh! :rolleyes:

Re: [Merged] BB Speed Upgrades
 

They probably phoned 15 mins before turning up......

Re: [Merged] BB Speed Upgrades
 

Has anyone with a STB been upgraded yet? I've got a Samsung and the postcode chescker is now reporting that the upgrade is done. After a re-boot stilll on 1Mb though, although the postcode checker has only just changed in the last couple of hours so maybe it will take some time to come through or is it a case of waiting till Sep 1st still?

Re: [Merged] BB Speed Upgrades
 

they've probably got so many to do that they're driving from house to house and doing any where people are in.

Re: [Merged] BB Speed Upgrades
 

I aint got it yet, even though I had my box swapped about a month ago. I'd like to know if they're waiting till the majority of STBs for all areas are done before upgrading everyone, or doing an area when all STBs in that area are swapped .....

Re: [Merged] BB Speed Upgrades
 

is the postcode checker reporting your area upgraded as well?

Re: [Merged] BB Speed Upgrades
 

Congratulations your service has been upgraded. HG2 7DN was upgraded in August.

---

1Mb via Samsung STB - not upgraded yet though.

Re: [Merged] BB Speed Upgrades
 

It is now - this must've just happened in the last day or two.....

The checker does state about if your a 1 meg STB customer then ntl will be in touch blah blah blah...

(<- goes to reboot STB just in case though !!)

speed dropping in da1 area
 

I had my new set top box installed 2weeks ago and now via the ntl web site speedupgrade understand that the 1.5meg is now available in this area. I checked my speed tonight (wednesday) and its only 813kb/s, phoned the tchnical helpline, waited for 20 minutes to speak to an engineer only to be told that the 1.5mb upgrade for stb has been delayed untill october.
anyone else having problems with ntl giving out false information

mandrake

Re: [Merged] BB Speed Upgrades
 

Mine states that mine was upgraded in August.....1meg customer with a new samsung box and still on 1meg.....

OT i know but whats CAK Callback Connection Failure all about?? its in the event log on the box, never had this with the pace ones

Re: [Merged] BB Speed Upgrades
 

Mine states that I was upgraded in August as well.....do these figures look like upgraded speeds to anyone? :confused:

Re: [Merged] BB Speed Upgrades
 

Ya tried that myself, just got off the phone with my friend down the road, he's on a SACM and his isn't showing any speed upgrade yet either, I'll prob leave it till i get up for work tomorrow if its not up by then i think it may be a "big turn on" for the set top boxes, any NTL techie people shed any light if this is the case or not? :)

Re: [Merged] BB Speed Upgrades
 

the 4th one does... have a look on the modem config page (http://192.168.100.1) and see what speed it is showing there.

Re: [Merged] BB Speed Upgrades
 

'Page cannot be displayed'......I'm on stb btw

Re: [Merged] BB Speed Upgrades
 

ah that would be why then... only works with SACMs ;)

Re: [Merged] BB Speed Upgrades
 

:cry: Thought as much :D

Re: [Merged] BB Speed Upgrades
 

im on a 600k service through a STB and am getting about 702k

Re: [Merged] BB Speed Upgrades
 

It also says that I'm already upgraded, I'm not though (stoke). I've rebooted my SACM and left it off for an hour also, it's status page still say 6000bps download though:(

Re: [Merged] BB Speed Upgrades
 

It's good to know other people are affected. Hopefully NTL will get round to us soon.

Re: [Merged] BB Speed Upgrades
 

Well according to the Postcode checker I'm supposed to have been upgraded today.

Does this look like I've been upgraded?

Wed, 11 Aug 2004 22:57:01 UTC
1st 128K took 4230 ms = 30986 Bytes/sec = approx 258 kbits/sec
2nd 128K took 6540 ms = 20042 Bytes/sec = approx 167 kbits/sec
3rd 128K took 6310 ms = 20772 Bytes/sec = approx 173 kbits/sec
4th 128K took 4840 ms = 27081 Bytes/sec = approx 225 kbits/sec

Wed, 11 Aug 2004 22:58:07 UTC
1st 128K took 12690 ms = 10329 Bytes/sec = approx 86 kbits/sec
2nd 128K took 3790 ms = 34584 Bytes/sec = approx 288 kbits/sec
3rd 128K took 9390 ms = 13959 Bytes/sec = approx 116 kbits/sec
4th 128K took 17910 ms = 7318 Bytes/sec = approx 61 kbits/sec

Wed, 11 Aug 2004 23:01:40 UTC
1st 128K took 15540 ms = 8434 Bytes/sec = approx 70 kbits/sec
2nd 128K took 18680 ms = 7017 Bytes/sec = approx 58 kbits/sec
3rd 128K took 3680 ms = 35617 Bytes/sec = approx 296 kbits/sec
4th 128K took 9500 ms = 13797 Bytes/sec = approx 115 kbits/sec

Incog.

Re: [Merged] BB Speed Upgrades
 

It's hard to tell from those results what speed you are on at all, they vary wildly - are you downloading or uploading stuff while doing the tests ?

Re: [Merged] BB Speed Upgrades
 

I'm doing nothing but get annoyed. :(

Re: [Merged] BB Speed Upgrades
 

Yeah, apparantly I've been upgraded too!! Whatever NTL, they can't even get this right.

Re: [Merged] BB Speed Upgrades
 

Mind using the old blueyonder BB speed test I get this

Speed Test Report

Broadband Speed Test - for ntl:World - 128k service
By Daniel Elwell

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
These results are only a snapshot of this particular moment.
They are dependant on any other Internet use on this computer
and any delays on the Internet.
To improve accuracy, run the test several times.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 1: General Ping Results
A Ping test is the time taken for a server to reply to a request

ntl:World Server:
14ms - Excellent - better than expected

UK Server 1 (www.demon.net):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.159.254.213 over a maximum of 20 hops
1 13 ms <10 ms 14 ms 10.67.64.1
2 13 ms <10 ms 14 ms 80.3.162.161
3 14 ms 13 ms 14 ms 80.3.161.133
4 <10 ms 27 ms 14 ms 62.253.188.253
5 13 ms 14 ms 14 ms 62.253.185.74
6 14 ms 14 ms 14 ms 195.66.226.12
7 14 ms 14 ms <10 ms 194.159.36.233
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.


UK Server 2 (www.bbc.co.uk):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.159.254.213 over a maximum of 20 hops
1 13 ms <10 ms 14 ms 10.67.64.1
2 13 ms <10 ms 14 ms 80.3.162.161
3 14 ms 13 ms 14 ms 80.3.161.133
4 <10 ms 27 ms 14 ms 62.253.188.253
5 13 ms 14 ms 14 ms 62.253.185.74
6 14 ms 14 ms 14 ms 195.66.226.12
7 14 ms 14 ms <10 ms 194.159.36.233
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.


UK Server 3 (www.ic24.net):
14ms - Excellent - better than expected

USA East Coast Server (www.yahoo.com):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 64.58.76.176 over a maximum of 20 hops
1 13 ms <10 ms 14 ms 10.67.64.1
2 13 ms 14 ms <10 ms 80.3.162.161
3 13 ms 14 ms <10 ms 80.3.161.133
4 14 ms 14 ms 14 ms 62.253.188.253
5 14 ms <10 ms <10 ms 166.63.211.149
6 96 ms 82 ms 83 ms 195.2.1.3
7 82 ms 83 ms 82 ms 206.24.207.17
8 96 ms 82 ms 97 ms 206.24.226.99
9 206.24.227.106 reports: Destination host unreachable.
Trace complete.


USA West Coast Server (www.lycos.com):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 209.202.192.26 over a maximum of 20 hops
1 41 ms 55 ms 42 ms 10.67.64.1
2 <10 ms 14 ms * 80.3.162.33
3 13 ms 14 ms 14 ms 80.3.161.5
4 <10 ms 14 ms 14 ms 62.253.188.249
5 27 ms 14 ms 13 ms 166.63.161.229
6 14 ms 14 ms <10 ms 166.63.209.205
7 82 ms 83 ms 96 ms 195.2.1.3
8 82 ms 83 ms 82 ms 206.24.207.17
9 82 ms 83 ms 83 ms 208.172.50.61
10 208.172.51.58 reports: Destination host unreachable.
Trace complete.


European Server (www.marcopoly.com):
17ms - Excellent - better than expected

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 2: Custom Server Ping Results
These results are to four user-definable servers.

Blueyonder Counter-Strike 1:
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.117.138.249 over a maximum of 20 hops
1 41 ms 14 ms <10 ms 10.67.64.1
2 14 ms <10 ms <10 ms 80.3.162.161
3 14 ms <10 ms <10 ms 80.3.161.133
4 14 ms 14 ms 13 ms 62.253.188.253
5 <10 ms 14 ms 13 ms 213.105.172.5
6 14 ms 14 ms 13 ms 62.253.185.78
7 194.117.147.69 reports: Destination host unreachable.
Trace complete.


Blueyonder Team-Fortress Leage 1:
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 194.117.138.225 over a maximum of 20 hops
1 14 ms <10 ms 14 ms 10.67.64.1
2 14 ms 14 ms <10 ms 80.3.162.161
3 14 ms 14 ms <10 ms 80.3.161.133
4 14 ms 13 ms 14 ms 62.253.188.253
5 14 ms <10 ms 13 ms 213.105.172.5
6 14 ms 13 ms 14 ms 62.253.185.78
7 194.117.147.69 reports: Destination host unreachable.
Trace complete.


BarrysWorld Master Server (all games):
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 213.221.174.165 over a maximum of 20 hops
1 14 ms 14 ms <10 ms 10.67.64.1
2 14 ms 13 ms 14 ms 80.3.162.33
3 <10 ms 13 ms 14 ms 80.3.161.5
4 <10 ms 14 ms 13 ms 62.253.188.249
5 14 ms 13 ms 14 ms 213.105.172.130
6 <10 ms 13 ms 14 ms 213.105.172.5
7 13 ms 14 ms <10 ms 62.253.185.78
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.


Barrysworld Quake III Arena:
0ms - *** PING timed out ***
Tracert to specified location:

Tracing route to 213.221.176.6 over a maximum of 20 hops
1 <10 ms <10 ms 13 ms 10.67.64.1
2 14 ms <10 ms 14 ms 80.3.162.33
3 14 ms 14 ms <10 ms 80.3.161.5
4 14 ms 14 ms 13 ms 62.253.188.249
5 14 ms 13 ms 14 ms 213.105.172.130
6 <10 ms <10 ms 14 ms 213.105.172.5
7 13 ms 14 ms 14 ms 62.253.185.78
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
Trace complete.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 3: Download Speed Results
Three downloads are tested; one from one of your ISPs servers,
one through your Transparent Cache and one through an alterntive cache.
This will give you an idea of how capable your connection is.
Note: You should take the highest download speed into account.

ntl:World - 128k service Server Download:
31KB/s (248Kb/s) - Superb - much higher than expected

Download through Transparent Cache:
28KB/s (224Kb/s) - Superb - much higher than expected

Download through alternative Cache (webcache.bt.net):
0KB/s (0Kb/s) - **** SERVER ERROR: Unexpected error from Server****

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 4: Packet Loss
50 Ping Requests are sent to your server.
The packet loss is measured by how many of the packets don't
bounce back to the client. High packet loss may slow down your connection.

50 packets were sent, 46 bounced back; 8% loss (estimated)
Normal - to be expected
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Section 5: Transparent Cache Page Fetch Time
This test times how long your Transparent Cache takes to fetch a page
from the Internet. Please note that this test is subject to many different
parameters and sometimes may not be 100% accurate. This test can be
used to show delays when trying to view Internet sites. The timing takes
place from the moment the request for the file is sent to the moment the
proxy server responds.

Average time taken to retrieve a page: 0ms - At least one of the pages
requested failed to download. This may indicate problems with your
Webcache. Run the test again to confirm this.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Test Statistics:
Information on the test

Time and Date: 12/08/2004 00:19:51
Test duration: 374 seconds IP address: <removed>
Username: [Not disclosed]
Test Version: 2.81

Broadband Speed Test - www.vantage.pwp.blueyonder.co.uk

Re: [Merged] BB Speed Upgrades
 

[Incog - I've removed your IP from the results, & also done a bit of tidying to the text formatting (as it messed the page up) & removed a couple of unneccessary bits...actually, the ping & tracert bits aren't really needed either...]


Looks better than with the other test (well, for consistency...no wildly varying numbers...although it is only a couple of results) :)

But it's still not quite 300k.

The 3rd one only has an error because the test tried to use the BT webcache. The cache can be changed in the speed test settings to whatever you want (e.g. an ntl cache).

Re: [Merged] BB Speed Upgrades
 

What time during the night do NTL normally do their upgrade work?

Re: [Merged] BB Speed Upgrades
 

normally between midnight and 6am

Re: [Merged] BB Speed Upgrades
 

Cable Modem Information
Maximum Downstream Data Rate : 1024000Maximum
Upstream Data Rate : 256000

http://www.ntlworld.com/data-feeds/e...de/checker.php

Congratulations your service has been upgraded. BB3 1JF was upgraded in August.

It's not, someone as not got it right.

Regards
Mark

Re: [Merged] BB Speed Upgrades
 

Give NTL tech a ring, I'm in the same boat, it'll be interesting to see what they say.

Re: [Merged] BB Speed Upgrades
 

It still is august remember. Still got a couple of weeks to get the upgrade. My post code says will be done during month of august. I had my upgrade on the first day they started. Do not trust the checker.

Re: [Merged] BB Speed Upgrades
 

Fair point Darthyoda, but surely if the checker has changed to say you've been upgraded they've got reasoning to do so? They wouldnt just change it for the sake of it surely?

Re: [Merged] BB Speed Upgrades
 

This is what I've been trying to say since the beginning - OK, if the checker says you're due to be done then you'd have no cause to call. Surely if it says you've actually BEEN done and you haven't then you ought to tell them, purely because it'll alert them to the fact that people have "slipped through the net" as it were.

I'm going to call NTL tech support again and tell them, hopefully this time I won't get some disinterested Geordie bird who doesn't have a clue what she's on about...

Re: [Merged] BB Speed Upgrades
 

Just phoned tech support and spoke to a nice chap called Trevor who tried hard to help but eventually admitted that whilst they had been told about the speed upgrades, they didn't actually know anything more about them! :disturbd: :shrug:

Re: [Merged] BB Speed Upgrades
 

I have rung NTL Tech Support again this morning, who's response was:

"Your due to be done in August, the checker is probably ahead of itself by a few days."

Thats no joke. Can you believe what sort of things they'll fob you off with!! Shocking!!

Re: [Merged] BB Speed Upgrades
 

I spoke to an online advisor called Jason the other day who said much the same thing - although he knew the speed upgrades were being done, he didn't know what department was responsible for them and so didn't know who to talk to about problems with them.

Typical ntl, a communications company that can't communicate...

Re: [Merged] BB Speed Upgrades
 

You should have explained (as I did) that some of the speed test results did show a speed increase--or do yours not show any increases?

Re: [Merged] BB Speed Upgrades
 

I told them that I was upgraded last week and it has since dropped back down, they said there were tech difficulties in the area. Surely though the postcode checker should say it's not been done, its gotta be linked to database?

Re: [Merged] BB Speed Upgrades
 

Worth rebooting your CM to see if you've been upgraded but not rebooted. Particularly if you're in a Bromley area and still aren't on the new speed, except for 1Mb STB customers. Everyone else on Bromley should be done, apparently.

Re: [Merged] BB Speed Upgrades
 

Yeah cheers BBKing. Running at full 750k now! So tempted by 1.5mb......

Re: [Merged] BB Speed Upgrades
 

think mine has just been done, i was on the net, and the modem.. u/s sync and rdy lights went out for about 20-30 min, when they came back on had to reboot, and it seems i`m faster on the web now.. 45sec for a 2.2mb file.

i was on 150kbs

Re: [Merged] BB Speed Upgrades
 

Just rebooted and....

Maximum Downstream Data Rate : 1536000

/me very happy now :D

Re: [Merged] BB Speed Upgrades
 

It seems that ntlhell's speed test has problems with detecting how fast my connection is...

Re: [Merged] BB Speed Upgrades
 

Can anyone who is on the 1.5MB service tell me if it's worth getting instead of the 750K service I am on at present. Is their a major difference in surfing and dowloaded files. I am tempted to go for the 1.5MB service just to get one of them new samsung boxes :) Still got an old PACE box that's starting to show it's age.

Re: [Merged] BB Speed Upgrades
 

twice the speed when downloading ;)

Re: [Merged] BB Speed Upgrades
 

The bigger benefit is te faster upload, good for gaming / uploading photos etc. 750k is pretty adequate for day to day surfing (unless there are lots of you using the connection.

Re: [Merged] BB Speed Upgrades
 

So what is actually going on with the upstream, because I love my BitTorrent and ??I would love for the extra upstream on-top of the downstream, because then I can get more mmppphhh!!!! :-)

Also, my friend just down the road from me who uses 150 has already been upgraded to 300, but me with my 1Mb is not yet running at 1.5Mb.

Whats going on there?

Richard Green ;)

Re: [Merged] BB Speed Upgrades
 

If you are running Broadband through a Set top box, the old Pace boxes can't handle 1.5Mb, so NTL are replacing the Pace STBs with Samsung ones that can. Sadly, that means that us 1Mb STB users have to wait until every box has been replaced.

Re: [Merged] BB Speed Upgrades
 

The postcode checker now informs me that 'congratulations my speed has been increased' but it hasn't - I'm still on 1mb, I've tried rebooting but no change.

Samsung STB.

:(

Ian

Re: [Merged] BB Speed Upgrades
 

According to BBKing (who is in a position to know) they are not upgrading the speed on the STBs until all the affected STBs have been replaced. I don't know wether this is nationally (ie all affected STBs in the UK) or on an area by area basis, so once all the 1Mb Pace STBs in an area have been replaced, all the 1 Mb STBs in that area get upgraded.

I would assume it's the latter. Although, this being NTL, I could be wrong... :D

Re: [Merged] BB Speed Upgrades
 

OK thanks, the postcode checker is a bit misleading then, its probably going to generate a lot of uneccesary calls to support.

Thanks for the info.

Ian

Re: [Merged] BB Speed Upgrades
 

Apologies if this has been raised before (don't want to check by wading through 70 odd pages of posts!) but does anyone wknow why us 600k customers are only getting a 25% increase in speed when everyone else is getting either a 50% increase (1MB customers) or even 100% (300k users) ?

I'm just being greedy but I would have thought I deserve upping to 900k at least !!!

Re: [Merged] BB Speed Upgrades
 

Two possible answers
1 - because thats what Telewest did
2 - thinking of Telewests intentions, the 750k lifts it a clear 50ish% above your DSL BB speed, so while you are only getting a 25% uplift you will be downloading 50% faster than the competition.

At 900k they may well need to look at upgrading the upstream speed to cope with the ACK packets and it would probably result in a lot more downgrades from the 1.5 M package.

Re: [Merged] BB Speed Upgrades
 

what speed test is that you are using, and where can i find it ?
thanks.

OH and im in bedford, no upgrade yet :(

Re: [Merged] BB Speed Upgrades
 

Well i just got broadband 300 kb service and getting 35 to 40 kb a sec on downloads so im happy :D

Re: [Merged] BB Speed Upgrades
 

stevo - http://homepage.ntlworld.com/robin.d...speedtest.html

Re: [Merged] BB Speed Upgrades
 

http://homepage.ntlworld.com/robin.d...speedtest.html
http://www.cableforum.co.uk/kb/9/how...my-cable-modem

Re: [Merged] BB Speed Upgrades
 

:p:

Just wondering but 90% of the time i get 1534 for the test, if theres an offset it usually is 1556, but ive done multiple over the day and its all like that....might my area be undersubscribed to ntl...if there could be such a phrase? Sorry if this seems a bit pointless...just wondering.

Re: [Merged] BB Speed Upgrades
 

I dont work for ntl but in my opnion its because before the upgrade the 600k package was easily the best value for money, after the price rise the 1mbit had to go up by a significant amount and the bottom package is probably going to have to compete with 256kbit adsl and low end 512kbit adsl packages so that also needed a fair upgrade but the 600kbit package is already competitive and at 900kbit a lot of 1mbit users would be too tempted to downgrade although I think ntl should have upped the upload on the 600kbit to 256kbit and on 1mbit to 384kbit.

Re: [Merged] BB Speed Upgrades
 

No 1.5 MB speed for me till November :(
http://www.ntlworld.com/data-feeds/e...sites/upgrade/