Virgin Media's £240 early exit fee may be unlawful,
https://www.telegraph.co.uk/news/201...les-customers/
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Re: Virgin Media's £240 early exit fee is unlawful,
The contract is supply to property X, not X, Y and everywhere else.
A new contract will either be a new installation with the associated costs, or a renewal that comes with discounts based upon completing the contract period. |
Re: Virgin Media's £240 early exit fee is unlawful,
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Re: Virgin Media's £240 early exit fee is unlawful,
What will happen is that there will be large upfront fees and no discounts for renewal of contract. How is the customer winning?
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Re: Virgin Media's £240 early exit fee is unlawful,
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https://amp.theguardian.com/money/20...inate-contract Quote:
---------- Post added at 08:41 ---------- Previous post was at 08:32 ---------- Title changed, as final ruling has not yet been reached. |
Re: Virgin Media's £240 early exit fee may be unlawful,
Symantecs they won't change the decision just have to dot the I's and cross the T's
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Re: Virgin Media's £240 early exit fee may be unlawful,
Do you work for VM Hugh? :D
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Re: Virgin Media's £240 early exit fee may be unlawful,
So take an 18month contract, after discount period is over pretend to move to a non serviceable address...
I think its fair to stop the new customer discount being abused |
Re: Virgin Media's £240 early exit fee may be unlawful,
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Re: Virgin Media's £240 early exit fee may be unlawful,
Perhaps ofcom should also look at virgin`s policy of putting you on a fresh 12 month contract when you also change your tv/broadband packages etc sky don't do this
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Re: Virgin Media's £240 early exit fee may be unlawful,
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Re: Virgin Media's £240 early exit fee may be unlawful,
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Another UK home phone and broadband provider requires you to email evidence that you are moving home and proovethat it's a non serviceable or poorer service. So they then don't charge an early termination fee. |
Re: Virgin Media's £240 early exit fee may be unlawful,
Surely, discounts only work on the basis of the guaranteed length of a contract? Of course VM should charge a termination fee if the customer breaks the agreement.
Do people these days not appreciate the nature of a contract, which places obligations on both sides? If you buy a car on the never-never on a 4 year repayment plan and you crash it in the first year, does anyone really think they would be let off the repayment because the crash wasn't their fault? Good grief! :p: |
Re: Virgin Media's £240 early exit fee may be unlawful,
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Re: Virgin Media's £240 early exit fee may be unlawful,
But the point is if you agree to the terms and it's an 18 month contract and decide to leave 6 month into it then yes you will pay the remaining 12 months.
Mobile contracts are the same, you took a 24 month contract and know you have to stay for it but why then 9 months in do you call to try and make up an excuse to cancel it free of charge. I hear things like that all the time at my work. |
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