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-   -   Superhub : Ddos issues for gamer (https://www.cableforum.uk/board/showthread.php?t=33707040)

cupcakes aka dd 09-11-2018 00:21

Ddos issues for gamer
 
Hi guys have a big problem. My son plays competitive gaming in Destiny and someone has identified his IP address as The Destiny servers are not dedicated. This person is now sending Ddos attacks regularly ruining his gameplay and taking the rest of the family's internet out as well. It is dos attacks as he posts he's going to do it sometimes. I've called VM to see what they can do and you can guess the rest. What my son needs is a new external IP and a VPN. How can I change the IP. If I put my Superhub 2 into modern mode and buy another router will my IP change. I'm amazed someone can just use our IP to disrupt our household to this level.

Paul 09-11-2018 04:46

Re: Ddos issues for gamer
 
Quote:

If I put my Superhub 2 into modern mode and buy another router will my IP change.
Switching to modem mode and using an external router should get you a new IP.

rtho782 09-11-2018 06:47

Re: Ddos issues for gamer
 
Switching to modem mode, connecting, then switching back again should get you a new IP without buying a new router.

If you're on a shub 2 you could also ask for a shub 3 which would also solve it.

pip08456 09-11-2018 08:06

Re: Ddos issues for gamer
 
Quote:

Originally Posted by cupcakes aka dd (Post 35969773)
Hi guys have a big problem. My son plays competitive gaming in Destiny and someone has identified his IP address as The Destiny servers are not dedicated. This person is now sending Ddos attacks regularly ruining his gameplay and taking the rest of the family's internet out as well. It is dos attacks as he posts he's going to do it sometimes. I've called VM to see what they can do and you can guess the rest. What my son needs is a new external IP and a VPN. How can I change the IP. If I put my Superhub 2 into modern mode and buy another router will my IP change. I'm amazed someone can just use our IP to disrupt our household to this level.

A VPN would give a new IP address anyway so no need to mess about changing routers or switching to modem mode.

RobboEdin 09-11-2018 09:33

Re: Ddos issues for gamer
 
...but this is NOT Virgin Media’s fault.
...and resolving it for you will likely cause a problem for the Virgin Media customer who inherits the IP address and DDOS attack.

cupcakes aka dd 09-11-2018 10:35

Re: Ddos issues for gamer
 
Quote:

Originally Posted by rtho782 (Post 35969783)
Switching to modem mode, connecting, then switching back again should get you a new IP without buying a new router.

Will this not just give me my original (sticky dynamic) IP back again?

---------- Post added at 10:35 ---------- Previous post was at 10:33 ----------

Quote:

Originally Posted by pip08456 (Post 35969785)
A VPN would give a new IP address anyway so no need to mess about changing routers or switching to modem mode.

Will a VPN just not mask your original IP. As soon as the culprit sees my son online he will attack the original IP and take us down again.

Gobble 09-11-2018 10:38

Re: Ddos issues for gamer
 
Quote:

Originally Posted by RobboEdin (Post 35969793)
...but this is NOT Virgin Media’s fault.
...and resolving it for you will likely cause a problem for the Virgin Media customer who inherits the IP address and DDOS attack.

Lol, so it's the OP's fault? What's fault got to do with this? In fact, is it not the ISP's interest to have some sort of protection (Black holing/Scrubbing centre).

As others have said VPN will solve it anyway.
Otherwise Modem mode gets you a new IP, I don't think switching straight back will get you router mode with a new IP though as the DHCP lease will still be in play.

cupcakes aka dd 09-11-2018 11:59

Re: Ddos issues for gamer
 
Quote:

Originally Posted by RobboEdin (Post 35969793)
...but this is NOT Virgin Media’s fault.
...and resolving it for you will likely cause a problem for the Virgin Media customer who inherits the IP address and DDOS attack.

I agree but this is an increasing problem as all my sons friends are having the same thing happen to them. When I phoned VM they put me through to another unit called the Gadget helpline who wanted to charge me a premium to fix my problem. Surely if a fix exists why wouldn't VM help me at first call.
So the scenario is if I can obtain a family's IP address I can vindictively take them down at my leisure as often and for as long as I like. This seriously needs looking at. And if all the people who are having my problem shead the original IP to prevent the attack there are going to be an awful lot of vulnerable reassigned IP addresses.

---------- Post added at 11:59 ---------- Previous post was at 10:48 ----------

Can anyone recommend a decent router for around £160 that works with Superhub 2 in Modem mode? I've seen some routers have built in VPN is that as good as paying monthly for one?

General Maximus 09-11-2018 17:32

Re: Ddos issues for gamer
 
https://www.amazon.co.uk/ASUS-RT-AC6...rds=asus+ac68u

https://www.asus.com/uk/Networking/RTAC68U/

cupcakes aka dd 09-11-2018 21:36

Re: Ddos issues for gamer
 
Thanks. This was on my shortlist. I've ordered one.

Internet down again tonight for 30 minutes.

cupcakes aka dd 10-11-2018 17:57

Re: Ddos issues for gamer
 
Found out from my son a lot of his friends have true dynamic IP's which change daily. Why can't VM do this?

---------- Post added at 17:57 ---------- Previous post was at 17:55 ----------

Also when I called customer services I was put through to some lady whom I could hardly hear due to her children shouting in the background. Very professional!

General Maximus 10-11-2018 18:10

Re: Ddos issues for gamer
 
Quote:

Originally Posted by cupcakes aka dd (Post 35969976)
Found out from my son a lot of his friends have true dynamic IP's which change daily. Why can't VM do this?

Because you are the only person who wants a dynamic ip. Everyone else is the complete opposite and wants static.

cupcakes aka dd 11-11-2018 01:24

Re: Ddos issues for gamer
 
What are the benefits of static?

Hom3r 11-11-2018 13:08

Re: Ddos issues for gamer
 
Some devices like a static IP to work better. Like security stuff.


I am setting all my network devices where I can to Static as I can sort them out to "Peoples kit, Echos, Smart switches, etc".

I try and do this via the device, but the TiVo's are proving difficult.

cupcakes aka dd 12-11-2018 09:38

Re: Ddos issues for gamer
 
Guys when setting up my asus router with SH2 in modem mode do I just let it auto detect everything once they are connected. Only looking at the manual for Internet connection in the GUI for auto set up it has
Host name (optional) and MAC address (optional). Do I just skip this and press next?

pip08456 12-11-2018 09:55

Re: Ddos issues for gamer
 
Yes auto detect should work.

cupcakes aka dd 12-11-2018 11:31

Re: Ddos issues for gamer
 
I don't have to factory reset the Superhub?

Khenryashley 12-11-2018 12:05

Re: Ddos issues for gamer
 
No need to factory reset. It will take a while for the ASUS to obtain an IP address.

General Maximus 12-11-2018 17:31

Re: Ddos issues for gamer
 
Quote:

Originally Posted by Khenryashley (Post 35970257)
No need to factory reset. It will take a while for the ASUS to obtain an IP address.

no it won't, the shub might take a few mins to boot up if it is rebooted/powered down but once it is online and connected to the VM network the Asus router will get an ip address in less than a second.

Quote:

Originally Posted by cupcakes aka dd (Post 35970252)
I don't have to factory reset the Superhub?

no, if you reset the shub it will put it back into router mode and that is the last thing you want. When you put it in modem mode it is like starting with a blank slate and any of the settings you may have changed in router mode vanish and are no longer in effect including port forwarding and anything else. The whole point of modem mode is to allow a proper router to take over and do all the hard work and all the shub has to do is maintain a connection to the VM network for you.

Quote:

Originally Posted by cupcakes aka dd (Post 35970224)
Guys when setting up my asus router with SH2 in modem mode do I just let it auto detect everything once they are connected. Only looking at the manual for Internet connection in the GUI for auto set up it has
Host name (optional) and MAC address (optional). Do I just skip this and press next?

screw auto setup, you don't know what settings it is going to preconfigure for you. The best thing you can do is go into the gui at 192.168.1.1 and do it yourself. It is self intuitive and there isn't that much to do:

Main Menu/summary page when you log in


WAN/Internet Connection
This bit is really really important and also very easy. There are 2 parts to it; setting up your external ip address from VM and configuring your dhcp servers. By default it will automatically be set to obtain ip address automatically so you do not need to change that option. The only thing you need to do in this tab is set your dns servers to the same as what I have and they are google's dns servers. If you do not know what dns servers are you can read up on it later and just trust my advice atm. Have a look here later as I have explained it in more detail for another user recently. Whenever you make any changes in any tab, even under the same section like if you were moving between internet connection and dmz for example under the WAN menu, make sure you click apply and save any changes everytime you navigate to another page otherwise you will lose those changes.

Port Forwarding
This bit is important for you because you mentioned in an earlier post that you had an Xbox or PS3. You'll probably need to forward some ports for it and this is where you do it. You also queried static ip addresses and this is the perfect example of why people need them and use them. You need your game console to have the same ip address assigned to it from the shub so the shub knows where to forward the traffic to:


LAN ip addressing scheme
This is more of an optional thing but is the first page on the LAN tab. The fields are populated by default as 192.168.1.100 and 255.255.255.0. Only change them if you understand subnetting.

DHCP server/reservation (static ips on your lan)
This is an important option for you and is another tab under the main LAN section. This is where you will set a desired address for your games console as well as all the other permanent devices on your lan such as networked printers, pcs, tablets, tvs etc. You can read all about it here because I have explained it for someone else recently. It is worth reading! By default the server will be enabled and your subnet will be populated with the ip address you specified under the lan ip tab. If I remember correctly the dns server address is also automatically carried over from the primary dns entry you set under the WAN tab. By default manual assignment is set to "no" so you'll have to change it to "yes". Any devices, wired or wireless, which are connected to your network will be displayed in the drop down menu with their mac address. You can select each device individually, type in the address you would like it to have and then click "add" and it will be added to the permanent list below the drop down box.


Wireless
Another page full of complicated options but it is really easy because they are pre-configured and you can leave them at the default. The only thing you need to do is set your ssid (network name) and password, click on "apply" and then select 5ghz in the drop down list in the first option and do the same again.


Another option I won't go in to because I have already explained it in one of the links I have provided above are guest networks. As you appear to have dodgy things going on on your network you may want to setup some guest networks when your son/children have friends round. They'll still have normal internet access but restricted lan access and you won't have to give them your normal wireless passwords, they'll have their own special ones. You'll see a separate menu option on the left for guest networks.

VPN
Quote:

Originally Posted by cupcakes aka dd (Post 35969799)
I've seen some routers have built in VPN is that as good as paying monthly for one?

I wouldn't normally go into this but I am going to explain it so you don't get your knickers in a twist. Built-in VPN means the router can act as a VPN server or client, it doesn't mean you don't have to pay for anything. You can read all about VPNs at your leisure but I am going to explain the basics for you so your don't make a mistake and choose the right option.


At the moment Virgin Media is your isp and all of your internet traffic goes through your router to VM's cmts and off into VM's network to be managed and routed to wherever it needs to go and VM decide how they are going to route the traffic and what they are going to allow on their network. VPNs are used for many reasons and one of the big ones is to bypass routing restrictions. When you use a VPN you are establishing a secure connection to another server and you can think of it as a direct link or tunnel right through your router, through VM's network to the end point. For all intents and purposes the server you are connecting to is your new isp, you will get a new non-VM ip address from them and your internet traffic will go straight to them and the server will send it off from their over the VPN provider's network to where it needs to go.
This is something you are investigating and there are two options you need to think about. Do you want a vpn for one device on your network or for all the devices on your network? Most people will have a vpn setup on their PC for example so the pc can access a corporate intranet or sites which have been blocked by VM for example. The vpn and settings will be configured on the pc only and all the other devices on the network such as laptop and tablets will continue to use the internet as normal and for example use VM's dns servers if you haven't set your own.
Option 2 though, and this is what you may need to use, is setting up the vpn on the router so that all of your external internet traffic from your network goes over a vpn. This is analogous to using dhcp and setting your dns servers. Can you manually set your dns server on every single client on your network but it is an unnecessary faff and if you set it on the router then that setting is distributed to all connected clients on the network.
If you setup the router to act as the VPN client then your lan can operate as normal and the only difference is that every time something needs to go off to the internet from any connected device on your network, whether it be an email or web browsing, it is going to bypass VM, it is going to go straight to the VPN provider's server and then routed from there. This option really applies to you only if you can't setup the vpn on the client. I have never had a games console so I don't know what network options they have but I doubt they'll have vpn support.
Whether you setup the VPN on your games console or on the router you are still requesting access to a service which you are going to have to subscribe to and/or pay for. Whether the client is a pc, games console or router, you are wanting to use a VPN as asking someone to provide a service for you. The difference to you at what point in your network the tunnel starts. The "built in vpn" bit as far as the router is concerned is a bonus feature which meets your needs and just means you can setup the router as the client if you can't do it on your console or configure as a VPN server (role reversal which you don't need).


I think that is pretty much it. Any questions just ask, there are many other forum users who have got Asus routers as well who will be happy to chip in. I know it seems like a lot of information but if you know what you are doing it is literally a 5 minute job and the best bit is that once you have done you'll never need to do it again. The beauty about spending all this money on a proper router is that once it is setup that is it. You don't have to do any stupid periodic reboots like you do with the shub, worry about wireless range or performance or scratch your head when something random doesn't work. You just leave it humming away in the background and everything works perfectly. And bearing that in mind, if you ignored my advice about dns servers go back and change it to google's. DO IT NOW! :D That is the whole point of buying a proper router.

cupcakes aka dd 13-11-2018 09:36

Re: Ddos issues for gamer
 
Great information guys. Thanks a lot.

cupcakes aka dd 13-11-2018 14:51

Re: Ddos issues for gamer
 
Up and running. Thanks everyone. Bit of a learning curve to be DDos'd and changing hardware to cure the problem.

General Maximus 13-11-2018 16:26

Re: Ddos issues for gamer
 
np, you may not appreciate it now but it was a blessing in disguise because it gave you a nudge in the right direction to buy a proper router.

cupcakes aka dd 13-11-2018 22:01

Re: Ddos issues for gamer
 
I know this is probably a stupid question but I turn my devices off at night. Is there a sequence I should follow and for booting in the morning

General Maximus 13-11-2018 22:14

Re: Ddos issues for gamer
 
Quote:

Originally Posted by cupcakes aka dd (Post 35970561)
I turn my devices off at night

:rolleyes: They arent supposed to be turned off. You can turn off your pc and whatever else you play with but leave tge shub and router on. If the leds bothers you put something in front of them or stick some electical tape over them.

cupcakes aka dd 13-11-2018 23:04

Re: Ddos issues for gamer
 
I've always turned my SH off at night. This is because you have to access wifi off by the GUD which is a pain but I've noticed the asus has a switch on it for wifi off. The router is in the room next to my bed and I don't want to fry my brain every night

General Maximus 13-11-2018 23:25

Re: Ddos issues for gamer
 
Quote:

Originally Posted by cupcakes aka dd (Post 35970569)
I've always turned my SH off at night. This is because you have to access wifi off by the GUD which is a pain

well you don't have to worry about it now because it is a modem and that is it so it can stay on

Quote:

Originally Posted by cupcakes aka dd (Post 35970569)
I've noticed the asus has a switch on it for wifi off.

well, I just checked because I thought you was imagining it, I have never noticed it before.

Quote:

Originally Posted by cupcakes aka dd (Post 35970569)
The router is in the room next to my bed and I don't want to fry my brain every night

you are permanently frying your brain (not). I don't think you realise that you are immersed in the wireless spectrum 24/7 and you won't go anywhere during the day where traffic isn't being sent from wireless access points or from devices broadcasting and looking for hotspots. Even if I turned my router off my phone will pick up at least another 4 routers in surrounding houses it can connect to.

adduxi 16-11-2018 10:12

Re: Ddos issues for gamer
 
Quote:

Originally Posted by cupcakes aka dd (Post 35970224)
Guys when setting up my asus router with SH2 in modem mode do I just let it auto detect everything once they are connected. Only looking at the manual for Internet connection in the GUI for auto set up it has
Host name (optional) and MAC address (optional). Do I just skip this and press next?

Yes, the ASUS should connect okay with the defaults. Once connected, you can play with the other settings to your hearts content. I would also recommend Merlin firmware for the ASUS. Many of the tweaks Merlin makes end up in the official ASUS firmware. That's how good the Merlin firmware is .....

Hom3r 16-11-2018 21:54

Re: Ddos issues for gamer
 
I keep my kit on.

I plug a Fingbox into my network it stops devices accessing my network.

Any new devices I connect I need to approve via the app.

When I changed the router it remembered the added the kit.

vj531 26-12-2018 11:57

Re: Ddos issues for gamer
 
Just ordered one. thanx

Had an engineer in a couple of weeks back and he just wanted to swap the SH2 out for the SH3:afire:. I refused and said I will persevere with SH2.
(I have heard the terrible thing about its onboard wifi). My SH2 though has been losing 2.4ghz wifi for weeks intermittently, even after a few factory resets and countless reboots which were only temporary fixes the thing.

Sadly I've now got the engineer in on 28/12 (Friday).

I'm hoping the Asus will sort all my wifi problems.
I might ask the engineer to help me 'physically' fit it as I'm disabled, fingers crossed.

SnoopZ 26-12-2018 12:23

Re: Ddos issues for gamer
 
Quote:

Originally Posted by vj531 (Post 35976909)
Just ordered one. thanx

Had an engineer in a couple of weeks back and he just wanted to swap the SH2 out for the SH3:afire:. I refused and said I will persevere with SH2.
(I have heard the terrible thing about its onboard wifi). My SH2 though has been losing 2.4ghz wifi for weeks intermittently, even after a few factory resets and countless reboots which were only temporary fixes the thing.

Sadly I've now got the engineer in on 28/12 (Friday).

I'm hoping the Asus will sort all my wifi problems.
I might ask the engineer to help me 'physically' fit it as I'm disabled, fingers crossed.


You should have gone for the Hub3, it is not a bad device in my opinion and the wifi is no different from the SH2 and SH2ac from my experience, it also supports 24 downstream channels.

General Maximus 26-12-2018 12:39

Re: Ddos issues for gamer
 
Yeah, let him give you the shub3 for the 24 downstream channels and put it in modem mode and then use the Asus for everything else.

vj531 26-12-2018 12:48

Re: Ddos issues for gamer
 
I’m hoping it also going to improve the WiFi ranges

General Maximus 26-12-2018 12:52

Re: Ddos issues for gamer
 
It will, there will be a significant improvement

vj531 27-12-2018 10:55

Re: Ddos issues for gamer
 
Any tip for setting the Asus?

General Maximus 27-12-2018 11:53

Re: Ddos issues for gamer
 
Quote:

Originally Posted by vj531 (Post 35976996)
Any tip for setting the Asus?

4th post on page 2

vj531 28-12-2018 10:46

Re: Ddos issues for gamer
 
Asus in

Trouble is Asus IP is 192.168.1.1 and the old SHub was 192.168.0.1
ATM I have a split network.
How do I get them all under 192.168.1.?? or vice versa?
Asus can't see many of my devices.

General Maximus 28-12-2018 12:01

Re: Ddos issues for gamer
 
Put the shub in modem mode and it wont have an ip address. You have left it in router mode.

General Maximus 28-12-2018 14:24

Re: Ddos issues for gamer
 
If the shub is in modem mode the ip is 192.168.100.1. I have never tried logging back in but if you try it i assume all the router options and menus are blanked out, it tells you you are in modem mode and gives you an option to reset back to router mode.

If it is modem mode i would turn both the shub and asus off, turn the shub back on and let it boot up and then turn the asus back on. All the devices on yoyr network will realise they lost their network connection and will request a new ip address when they reconnect.

vj531 28-12-2018 15:13

Re: Ddos issues for gamer
 
Thanks ill give that a go

vj531 28-12-2018 17:45

Re: Ddos issues for gamer
 
Almost all done.
Changed the IP on Asus to the old Shub2 settings and bingo could see the all my bits and bobs, around 40 of them.
Can the lights on the front of the Asus be turned from within the software?
I know there is a button on the back, I though can’t reach the thing?

Is the Asus AC68u only compatible with Virmin broadband?

General Maximus 29-12-2018 08:28

Re: Ddos issues for gamer
 
Quote:

Originally Posted by vj531 (Post 35977108)
I know there is a button on the back, I though can’t reach the thing?

haven't seen an option for it, that is what the button is for.

Quote:

Originally Posted by vj531 (Post 35977108)
Is the Asus AC68u only compatible with Virmin broadband?

no, it is a proper router and can be used with any and all connections

vj531 29-12-2018 14:50

Re: Ddos issues for gamer
 
I checked the shub3 and it is in modem mode!
Having fun with my Getflix DNS and the most flakiest TV remote ever the harmony elite with hub.

Thanks for you help!

cupcakes aka dd 09-06-2019 18:26

Re: Ddos issues for gamer
 
So found out today a friend of mine with VM started having attacks from a boy who threatened to do so. They contacted VM who confirmed they had been DDos'd and offered to change their IP address. Seems they have changed their policy to a quick solution after all the hassle I had having to buy a router to force an IP change!

General Maximus 10-06-2019 14:54

Re: Ddos issues for gamer
 
Quote:

Originally Posted by cupcakes aka dd (Post 35998487)
the hassle I had having to buy a router to force an IP change!

consider it a blessing in disguise. You might not have wanted to cough up the £££ at the time but you are far better of because of it. I refuse to use a shub and have always had my own routers, even before shub's existed.


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