Virgin Media prices are going up again...
 

Virgin Media to raise their prices again..:(


https://www.theregister.co.uk/2017/0..._prices_again/

Re: Virgin Media prices are going up again...
 

“The only lesson you can learn from VM history is that it always puts prices up”. :mad:

Re: Virgin Media prices are going up again...
 

As does everyone else.

Re: Virgin Media prices are going up again...
 

Very true.

Re: Virgin Media prices are going up again...
 

As with Sky, BT and all the others. Inflation makes this unavoidable.

This time, however, I wonder if they will be throwing lots of goodies in as well.

Re: Virgin Media prices are going up again...
 

Based on what has got leaked and the current prices

Player TV increases £3 a month from £45 to £48

VIP remains unchanged for existing customers £120 a month

The following bundles have no info at present Mix, Fun, Full House

Changes to students 9 month broadband contracts

50Mbps up £7 to £33 a month

100Mbps up £3 to £39 a month

200Mbps up £3 to £44 a month

300Mbps package down £2 a month to £49

Re: Virgin Media prices are going up again...
 

So inflation is 20%? No it's just VM greed.

Re: Virgin Media prices are going up again...
 

Hope springs eternal OB.:)

Re: Virgin Media prices are going up again...
 

If you have nothing to look forward to, you might as well die, so I remain forever optimistic!

Re: Virgin Media prices are going up again...
 

"Well let's not get carried away" - Woody Allen :)

Re: Virgin Media prices are going up again...
 

Changes have now come into effect for new customers

Player bundle, Mix bundle, Full House bundle all have 100Mbps broadband as standard

VIP bundle has 300Mbps broadband as standard subject to availability in your area

Price rises

Player bundle £33 a month for 12 months then £48 a month

Mix bundle £45 a month for 12 months then £55 a month

Full House bundle £55 a month for 12 months then £70 a month

VIP bundle £90 a month for 12 months then £125 a month

Re: Virgin Media prices are going up again...
 

I'm really confused by Virgin's strategy with broadband speeds.
At the start of the year they were offering Superfibre 50 for £32.25 per month.
Then, just 4 months ago, they made a big song and dance abut 'ultrafast' Vivid 100 being their standard entry-level speed.
But now they have introduced Vivid 50 (originally as a budget product) at £33 per month as their basic speed.
Where is the logic in any of that? I get the impression they just make it up as they go along.

Re: Virgin Media prices are going up again...
 

VIVID 50 is only available on it's own or with a phone line.

If you take or upgrade to all three services, you'll have VIVID 100 as the minimum.

Re: Virgin Media prices are going up again...
 

4.7% price increase this autumn will affect up to five million households

Customers with Virgin broadband, phone and TV plans will see their bills rise by £3.49 to £3.99

Broadband only and broadband and phone customers will see their bills go up by £1.99 to £2.99

In a statement, the network also announced the arrival of three new packages this autumn, including the 'Full House' plan that allows customers to bolt on Sky channels to their package.

Prices start from £15 for Sky Cinema, £25 for Sky Sports and £35 for both.

http://www.mirror.co.uk/money/virgin...-hike-10910471

Re: Virgin Media prices are going up again...
 

Have Virgin Media actually posted anything on its official forum yet about the rise? a couple of the national papers are picking it up now

Re: Virgin Media prices are going up again...
 

Not sure if this has been posted yet, but This is Money, has a list of how each Virgin Bundle is going to be affected by the coming November price rises:

http://www.thisismoney.co.uk/money/b...rice-hike.html

Looks like my Mix Bundle is going up by £3.99.

Re: Virgin Media prices are going up again...
 

We will soon not be able to afford these prices But what can we do ?

Re: Virgin Media prices are going up again...
 

You are quite welcome to go elsewhere I should imagine.

Re: Virgin Media prices are going up again...
 

Too much hassle changing and they will all put their prices up. Pip,

Re: Virgin Media prices are going up again...
 

Guys, I been with virgin media broadband for over 7 years I always been a very low usage user around (200-300gb) each month.
In the last two years my broadband prices keep on going up and up I'm fed up these days I just download 24/7 for the whole month just to annoy them atleast I get my monies worth.

My last four months usage has been
April 8TB
May 18TB
June 12TB
July 11TB
200mb broadband

Re: Virgin Media prices are going up again...
 

You wont annoy VM, just the other unfortunate people sharing your local network.

Re: Virgin Media prices are going up again...
 

My area is full of internet newbie's I get full speed 24/7 on Usenet.

Re: Virgin Media prices are going up again...
 

As far as l am aware VM have increased prices FOUR times in the past eighteen months - l am certain someone will clarify this.

Yes, companies put prices up. BUT, not in the time period as VM.#

Sadly, at the end of the day. Its US that end up paying for it.

Have VM increased its channels. I don't think so.

The BB is totally rubbish. My BB is very slow, and when l have approached them about this. I am told by the terrible CS dept. that VM do this to slow the service down.

Re: Virgin Media prices are going up again...
 

If you're a low user, the John Lewis tariff of £20/m seems very good.

Re: Virgin Media prices are going up again...
 

Just to let everyone know, there are deals to be had due to the price increase.
Package before: TiVo 1tb
TV mix
200 meg
Talk weekends
Phone line
£49.50 per month

Now:. V6 no install charge
TV mix
200 meg
New super hub 3
Talk weekends
Phone line

And no new contract, still £49.50


After speaking

Re: Virgin Media prices are going up again...
 

I wonder what they'll offer those who have the higher bundles (Full house, VIP )

I currently have the full house bundle

TV XL
200Mbps BB
Phone talk weekends (never use it)
2 x V6 boxes
Hub 3

Cost £83.50 with a £3.99 rise on the way making it £87.49 from October or November

Re: Virgin Media prices are going up again...
 

Drop the TV service and go to Freeview/Freesat augmented by streaming services - Netflix, Amazon Prime, NowTV and the free YouTube.

I basically get no use out of my TV package and have been meaning to drop it for ages. This is a good reminder for me to do so.

Re: Virgin Media prices are going up again...
 

Yes, that's certainly the way to go if TV packages are getting too expensive. You really can still have a decent choice of programmes at a cheaper price.

However, it might be worth seeing what VM bring out this autumn - might be some decent stuff at last.

Or not.

Re: Virgin Media prices are going up again...
 

I suspect that rather than get more money from customers, Virgin Media may well get less as customers start looking at ways to downgrade their packages while hanging on to those elements they are really interested in.

I'm on a full house package with a Tivo box and considering dropping to the next bundle down which I think is TV Mix. Just wondering how much I will save and if I qualify for a V6 box. Also wondering if it would be possible to upgrade from my current 150 Mps broadband to 200Mps and still pay less than the £95.42 I am paying now.

Re: Virgin Media prices are going up again...
 

Can anyone confirm that this rise is a get out of your contract free situation? I don't want out just checking if i can legitimately use the 'thinking of leaving' to barter.

Re: Virgin Media prices are going up again...
 

Any price rise is a "get out of contract free" situation.

Re: Virgin Media prices are going up again...
 

Yes whatever you have if it's affected by a rise you can leave for free within 30 days of receiving confirmation from VM (letter or email)

Re: Virgin Media prices are going up again...
 

This might be the case. BUT, some customers will stay with VM and say its value for money.

I cannot see VM justify the price increase, with NO additional channels worth watching

Re: Virgin Media prices are going up again...
 

I think it's going to be Vivid 50 on it's own for me then down the line, I've got all 3 services at the mo on a contract that started back in November last year so this will be a good time to junk the TV and phone (which I don't use, no handset even ...)

One the one hand I'll be paying slightly more a month, but I'll be saving the yearly phone line saver payment ... swings and roundabouts eh?

Re: Virgin Media prices are going up again...
 

Cheers for that.

I can honestly say i never care about the price rises other than them enabling me to get a decent deal each year. I'm surprised at how annoyed some users seem to get about them on this forum considering most if not all of them do the same. Outrage on others behalf i suppose.

already on a sweet deal that ends in September, time to get another ;)

Re: Virgin Media prices are going up again...
 

That's exactly what I did this time last year. I had the Big Kahuna package but switched the TV to Sky (got a great offer on Money Saving Expert) and transferred the landline to a voip provider.

Cons:
Initially missed some of the Tivo software features
Lost BT Sport (though I rarely caught a live game anyway)
Lost inclusive mobile minutes (though use our own mobiles instead)

Pros:
Sky Q box performs much quicker than the Tivo box I had
Gained Sky Cinema (I make a lot more use of that than I did BT Sport)
Saved around £20 per month.

So much for getting better value by bundling your services with one provider. Which reminds me, it's time to start the annual haggling games with retentions!

I would have switched broadband away too, except I can't get a BT line without digging up my driveway.

Re: Virgin Media prices are going up again...
 

Has anyone had a letter or email yet about the rise?

Any decent offers for those phoning up to cancel?

Re: Virgin Media prices are going up again...
 

Rights, wrongs and package prices aside... this probably explains the two "you're getting great value" glossy booklets we've been sent recently.

I should have seen that coming!

Re: Virgin Media prices are going up again...
 

Nothing as of this moment..

Re: Virgin Media prices are going up again...
 

It's a bit early for formal notification - it's the first week of August and the price rise isn't until 1st November, that's almost three months away.

Re: Virgin Media prices are going up again...
 

My contract finishes near the end of the year for so Virgin and l are likely to be in for some tough talking..

Re: Virgin Media prices are going up again...
 

Some will see the rise on October's bill

Re: Virgin Media prices are going up again...
 

Despite always being polite I find the success of the negotiation seems to depend on what side of the bed the person you are speaking to got out of that day.

Re: Virgin Media prices are going up again...
 

I have seen a copy of a letter informing a customer of a £3.99 increase and the letter provides a link regarding a V6 box .......
VM also tell customers that

Re: Virgin Media prices are going up again...
 

l will always be polite to them but if l need to negotiate with a lot of tough talking l will as its them who need to keep my custom at the end of the day.

Re: Virgin Media prices are going up again...
 

Bt infinity is probably better than vivif50

Re: Virgin Media prices are going up again...
 

Everybody's contract ends because of this price rise (as long as you act). Suspect some of it is down to BT Sport getting Ashes cricket, which also starts in November. They paid a lot and it's in VMs full package rather than an add on.

Re: Virgin Media prices are going up again...
 

I still say that VM cannot justify the price increase. Yet again VM will be relying on those 'loyal' customers to stay.

If everyone cancelled there contracts. Where would VM be.

Re: Virgin Media prices are going up again...
 

Apathy always rules Arthur. That's why these companies are so fond of direct debits.

Re: Virgin Media prices are going up again...
 

My neighbour is receiving the new V box 6 with no charge for installing and no extra charge monthly, But her son is being offered but has to pay £20 installation fee,

Re: Virgin Media prices are going up again...
 

Haven't been offered anything decent so far.

£46 for the player bundle on 12 month contract
£48 for the player bundle with 30 day rolling contract
£38 for 100mb on it's own.

So pretty much just the normal non-discounted prices. Also told me i'd have to pay a penalty if I downgraded from a bundle to 100mb on it's own which i've never heard of before.

Hopefully the next person when i call back later will offer something better.

Re: Virgin Media prices are going up again...
 

I found that when I phoned up for a new deal , they were not prepared to discount very much ,just a £5 a month. When I asked if that was the best they could do he offered a one off discount of £20. I cannot complain to much the last deal was full house with Sky movies and sport, plus vivid 200 for £67.50. Now paying £94.

Re: Virgin Media prices are going up again...
 

I find it pays to wait before asking for a discount. Has anyone had individual notification yet? They play hard-nose at first sight as not to encourage others. Wait till you've been notified, and they've had a raft of cancellations and the atmosphere becomes more generous. That, or call their bluff and cancel, and await the inevitable call.

Re: Virgin Media prices are going up again...
 

VM send out a letter/email one month before price increase so 1st Oct this time. They know how to play the game, so you really have to be sure what the competition are offering. I don't think they do the ring back after you told them you want to quit any more. Ask for the last day of your billing cycle and payment date if you want the best deal. VM aren't interested in your business these days, just choose the best deal you can find.

Link; http://www.moneysavingexpert.com/uti...-customer-tips

Remain calm and try not to insult, it's a game to VM, it's your money.

Re: Virgin Media prices are going up again...
 

I had notification yesterday by email £3.99 from Nov 1st and offering me a V6 box with £20 activation

Re: Virgin Media prices are going up again...
 

Lucky you, I received an email saying my bill was going up by £3.49 and they offered nothing

Re: Virgin Media prices are going up again...
 

Virgin Media will attempt to head off customer anger at its latest price hike by offering customers a series of 'targeted service enhancements' UK managers will be working to avoid a repeat of those losses (after last years price hike) by offering the majority of impacted customers package boosts such as speed increases, customer premises equipment (CPE) upgrades and additional TV content.

http://www.seenit.co.uk/virgin-media...er-price-hike/

Re: Virgin Media prices are going up again...
 

Now lets see what that entails..

Re: Virgin Media prices are going up again...
 

Absolutely they can't offer me any equipment upgrades as I have two V6's and the Hub 3

So it doesn't leave much left already on the full house pack with 200Mbps broadband I won't be taking any thing if it involved the price going up further from the latest hike

Re: Virgin Media prices are going up again...
 

They could give you 300 or 350meg broadband.

Re: Virgin Media prices are going up again...
 

I had Full House with 200/12 and Retentions offered me 300/20 and a lower price per month than my current price before the increase.

If you are out of contract then you should get a similar deal ..

Re: Virgin Media prices are going up again...
 

Started a new contract in March when I upgraded to 2 V6's, Hub 3 and 200Mbps broadband

Re: Virgin Media prices are going up again...
 

After ten years I am just going to downsize to the broadband.. they can stuff the rest.

Re: Virgin Media prices are going up again...
 

I was thinking the other day, 95% of the channels I watch are on Freeview, the other channels are showing mostly repeats of whats been on terrestrial tv or US imported crap. A freeview recorder is as cheap as chips, and adjusts for programmes being delayed and over running - Sky and VM can't do this.

Re: Virgin Media prices are going up again...
 

Thats what Ive decided to do. I rang up yesterday to ask how much 100mb on its own will be. He told me £38 after the new price rise. He tried his best to get me to keep phone and tv, offering me the V6 with no strings attached ( ie no monthly fee) then he told me he would discount the £3.99 rise. I asked him how long for and he said 6 months.
I told him thats what I was fed up with, ringing up every 6 months negotiating a new deal with another 12 months contract !
Meanwhile I rang sky after seeing their variety package was on offer for £25 a month for 18 months. She offered me the next package up, which is the box set bundle for the same price (£25)
I havent got a dish up or I would have gone freesat now, so my plan is, keep the virgin broadband, bin the phone and tv, go with the sky box set for 18 months and when thats ended go freesat

Re: Virgin Media prices are going up again...
 

If it's a Sky Q box you're getting, make sure you tell Sky (when ordering?) that you want a hybrid LNB or when you switch to Freesat you'll not get a signal. Might be wrong but I think Sky should oblige (especially if they want your business).

Cheers

Dave

Re: Virgin Media prices are going up again...
 

Thanks I didnt know that. I`ve no idea about satellite dishes as I`ve alaways had virgin

Re: Virgin Media prices are going up again...
 

Got my letter today - my 50mb broadband will be apparently increased to 100mb as part of the next round of speed increases, which begin later this year.

Re: Virgin Media prices are going up again...
 

Not had a letter yet but you have until the end of September to cancel without charge

https://www.cableforum.co.uk/images/...2017/08/11.png

Re: Virgin Media prices are going up again...
 

You have 30 days from notification. That can be by letter or email.

Re: Virgin Media prices are going up again...
 

Time for me to phone in and renegotiate my contract will post back later.

Full House Bundle
Talk More Anytime
Free Voicemail
Full House TV (XL)
2 x V6 Box
VIVID 350 Optical Fibre

Promotional offer(s)CR £9.00
Phone line rental total£19.00

package total £82.55

Re: Virgin Media prices are going up again...
 

So can you cancel your current contract(mine ends in November) and start up a new one instead? All with the introductory discounts and offers that come with the new contract?

Re: Virgin Media prices are going up again...
 

Same package as me bar the phone which is the basic weekend one as I never use it

I pay £83.50 with no discounts will be interesting to see what they offer

Re: Virgin Media prices are going up again...
 

Benefits come as being a new customer, not a new contract

Re: Virgin Media prices are going up again...
 

So retentions will be the next port of call when ones contract ends.

Re: Virgin Media prices are going up again...
 

New deal

https://www.cableforum.co.uk/images/...2017/08/17.png

Re: Virgin Media prices are going up again...
 

Seems a decent deal that faster internet and a discount will that go up tho with the price rise?

Re: Virgin Media prices are going up again...
 

I thought the VM mantra was that out of contract old customers were treated the same as new customers, if they accepted new contract. worked for me a few times before. It is the premature ending of the contract because of price increase aspect, I'm not sure about. The £20 activation fee offer for a V6 ends 31st Oct, my contract ends mid Nov. Been with NTL/VM since 2003. The new contract was a result of moving last year.

Re: Virgin Media prices are going up again...
 

Just got it confirmed No price rise in november.

Re: Virgin Media prices are going up again...
 

:tu:

Re: Virgin Media prices are going up again...
 

Still waiting for the letter/email to arrive guessing it will be within the next 2 weeks in order to meet the end of September deadline to cancel

Re: Virgin Media prices are going up again...
 

Almost a 5% increase... AGAIN!

And now they have told me to contact Communications and Internet Services Adjudication Scheme (CISAS) about the fault I've had for almost 2 years!

And the letter came from Mark Davidson, Executive Director, Customer Care who does not respond to emails!!!

Re: Virgin Media prices are going up again...
 

Got round to calling back to get a different person this morning. When i called a week or two ago they offered :

£46 for the player bundle on 12 month contract
£48 for the player bundle with 30 day rolling contract
£38 to drop down to 100mb on it's own.

This morning she gave me :

£44 for the player bundle with no contract extension (currently about 6 months left)
+£70 account credit
so that brings it down to ~£38pm over the year.

Not as good the new customer deal which is £34.66 including the activation fee for 12 months but i'm pretty happy with it considering the no contract extension.

Re: Virgin Media prices are going up again...
 

I presume you discussed what no contract extension or being on the same contract means for the November price increase?
I suspect you will have to pay it???

Re: Virgin Media prices are going up again...
 

Nope, she specifically said i wouldn't be affected by the price rise now.

Re: Virgin Media prices are going up again...
 

I didnt know but I do now, that there`s a team above the retentions dept who can offer bigger discounts and deals. I`ve already given notice to bin the tv package and landline and just keep the broadband. I`ve already arranged for sky installation on their box set package and this guy rings this morning and offers me the package I was already on for £43. That was full house with a V6 box 100mb bb and the phone and guaranteed no rise for 12 months. I told him too late, sky will be around next week. He`s gave me the phone and 100mb package for £35 for 12 months which I`ve took. I did tell him if they`d offered me that in the first place I wouldn`t have bothered with sky.

Re: Virgin Media prices are going up again...
 

Does anyone keep getting calls from VM on 0800 183 6408? anyone else had this call?

Re: Virgin Media prices are going up again...
 

Nope Gavin.

Re: Virgin Media prices are going up again...
 

Yes and so have a lot of others:

http://who-called.co.uk/Number/08001836408

Re: Virgin Media prices are going up again...
 

I have had several 0800 numbers call me this last two weeks, I just did not answer and then deleted them

Re: Virgin Media prices are going up again...
 

Phoned up and managed to get this deal which I didn't think was bad. I went through web chat for this...

https://www.cableforum.co.uk/images/...2017/08/21.jpg

Re: Virgin Media prices are going up again...
 

Does that exclude the rise in November?

From around next May you'll then be paying around £125 a month for that package

Re: Virgin Media prices are going up again...
 

Nope the agent said that my new package won't be affected with the price rise.

Yeah that's the only downside shame I couldn't get the discount for 12 months.

Re: Virgin Media prices are going up again...
 

It was only a few weeks ago they were offering all that with 2 V6 boxes for £90/month for the 1st 12 months on a 12 month contract.

Re: Virgin Media prices are going up again...
 

Ah maybe not as good then as I thought... I am getting 2 Boxes in this deal also.

Might have paid off if I had phoned up then.

Re: Virgin Media prices are going up again...
 

Still, no letter about a price rise I believe the deadline is September 30th for people to cancel if they wanted to? which means for 30 day's notice they have to have them out by Thursday

Maybe I'm not getting a rise... I wish

Re: Virgin Media prices are going up again...
 

Isn't the price rise in November, so 30 days prior is October?

Re: Virgin Media prices are going up again...
 

Starts hitting bills from October as billing is a month in advance

Re: Virgin Media prices are going up again...
 

I am paid up to January with my years subscription so should be ok till then

Re: Virgin Media prices are going up again...
 

From the T's&C's:
"If we and/or Virgin Media Payments increase our monthly charges under this agreement
...
you may cancel this agreement without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice. The notice of termination must be given within 30 days of the increase in charges or changes to this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges."