Cable Forum - General Huge Credit

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Qtx	04-08-2022 01:05

Huge Credit

A friend of mine has finally got VM broadband sorted after so many issues but her bill is so interesting I thought I would share it with you guys because of all the missed appointments and credit on the bill.

https://www.cableforum.uk/images/local/2022/08/1.jpg

Ever seen anything like it before? Obviously not plain sailing trying to get it installed for them to be compensated like that :D

Paul	04-08-2022 01:54

Re: Huge Credit

:eeek:

ozsat

04-08-2022 05:37

Re: Huge Credit

He'll not have to pay the monthly sub for a couple of months :D

Taf	04-08-2022 10:01

Re: Huge Credit

It's about time that compensation reflected loss of earnings for missed appointments.

Jaymoss

04-08-2022 10:22

Re: Huge Credit

Quote:

Originally Posted by Taf (Post 36130275)

It's about time that compensation reflected loss of earnings for missed appointments.

The missed appointment certainly does not but the stupidly long delay credit is nice

Qtx	04-08-2022 11:39

Re: Huge Credit

They were mucked about for so long even the amount of compensation for their missed visits had changed by the look of it.

Mr K	04-08-2022 12:00

Re: Huge Credit

Quote:

Originally Posted by Taf (Post 36130275)

It's about time that compensation reflected loss of earnings for missed appointments.

Somebody's going to have to pay for VMs incompetence guess who ? ;)
Clue, it won't be shareholders...

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