Re: 500mb Question
Quote:
|
Re: 500mb Question
Quote:
|
Re: 500mb Question
Quote:
Your advice doesn't stack up. The facts, so far, don't support your view. How can I take your advice anyway? What is done is done. We are at home making use of our VM broadband service. I was sold an unlimited SIM with no visible ceiling, ( Not unless you really search for one and scrape the barrel) and no data warnings whilst caning my connection just like I could have at home. |
Re: 500mb Question
Quote:
The facts fully support you don't have unlimited data when roaming. You not believing the facts is your problem, not mine. |
Re: 500mb Question
Quote:
I am not sure what the point of that was. I have quoted all that previously and as I have already stated it does not and cannot apply to the unlimited sim tariff. There is no allowance to use or exceed and there is not a fair usage policy in place either. If have previously quoted it but if you click on your link for the Roam like Home T&C's and help you have: He has no allowance, there is no fair usage policy and he cannot run out. He hasn't received a message or text informing him he has gone over his allowance because there isn't one for him to go over. In order for the FUP calculator you keep referencing to apply he has to have a monthly allowance and there isn't one. I have read through the extensive pdf on the legal stuff page for sims and mobiles and nowhere does it reference any kind of FUP, allowance, cap or however else you want to describe it for the unlimited sim. |
Re: 500mb Question
Quote:
https://store.virginmedia.com/FUP-Calculator.html I'm not sure why we are still going around in circles. Those are the facts. Why is there a place to click "I have unlimited data" on the calculator if there is no allowance to go over with unlimited? |
Re: 500mb Question
Quote:
There is no indication in my billing so far that I am wrong. However, I will apologise in full, for not accepting your view, if I turn out to be wrong some months hence. |
Re: 500mb Question
Roughbeast I think you are taking this a bit personally. Wait and see what happens when the bill comes in.
Mythica isn’t setting out to be argumentative, and neither do I, but the EU directive does allow for charging above a calculated limit and it’s buried in Virgin’s T&Cs (although I accept not apparent from how it’s bundled). https://europa.eu/youreurope/citizen...s/index_en.htm I think you’ve a reasonable argument to make to them especially if they’ve not text you to say you’ve hit the limit. |
Re: 500mb Question
Quote:
https://store.virginmedia.com/FUP-Calculator.html Roam like home on any sim comes with FUP, that's obvious to see, those denying that aren't reading correctly. I said check your bill based on the facts above and keep checking it but please don't be under the illusion that you have unlimited data when roaming, you don't. |
Re: 500mb Question
Quote:
I have decided to contact Virgin Mobile, hoping that this does not stir up a hornet's nest. My case will not be unusual surely, given that regular punters will, like me, have taken 'unlimited' at face value. I'm using their text facility for consultation, so I await a response. |
Re: 500mb Question
Best of luck with it. Happy to help you formulate a formal complaint, if required.
|
Re: 500mb Question
Quote:
|
Re: 500mb Question
Quote:
Its unlimited at home. When roaming you have to abide by the FUP which is in the terms and conditions which were linked to. If you don't get charged, brilliant. I'm more annoyed at having gone to the effort of finding and linking the terms of use only for you to say no sound advice has been given. "You can now use your UK allowance of minutes, texts and data anywhere in the EU, just as you would at home – subject to fair use limits." If I'm being totally honest, I'm not sure how much simpler the above can get. |
Re: 500mb Question
I think thats enough of the arguments now.
The answer will be known in the next couple of months, either he will get charged, or he wont - continually arguing about it here wont change anything. |
Re: 500mb Question
Quote:
So, as it stands, the OP's answer does account for the lack of charges so far. He agreed when I suggested that the 100GB figure was arrived at because a line had to be drawn somewhere and only a maniac would exceed that. He also agreed that the FUP calculator does not apply to this situation. BTW There has been discussion elsewhere. https://community.virginmedia.com/t5...ighlight/false |
All times are GMT +1. The time now is 15:43. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.