Network Congestion
 

4th day on the row, come mid afternoon my connection grinds to a halt and packets dropping.

Anyone else having issues, seeing reports of the same else where on other sites but no sign of a fix.

Re: Network Congestion
 

Same for me in Welwyn Garden City. Seems to last from about 4pm to midnight.

Re: Network Congestion
 

This has been typical the past few days
https://www.cableforum.uk/images/local/2022/04/1.png

Re: Network Congestion
 

Same here on the Wirral, anyone know what's going on?

Re: Network Congestion
 

Same here.

https://www.cableforum.uk/images/local/2022/04/2.png

Re: Network Congestion
 

This has just been posted on TBB :-
https://www.thinkbroadband.com/news/...in-media-users

Re: Network Congestion
 

It's down to Virgin advertising an old peer for that route, should be sorted soon although not sure what sort of change processes virgin have in place, would assume a change like this would need a few authorisations

Re: Network Congestion
 

Same here - exactly same time slots - two different locations

Re: Network Congestion
 

Exactly the same, though this popped up earlier.

See what tonight brings.

Re: Network Congestion
 

Just had a look and I have had the same problem over the last three or four nights but it looks like it might be fixed now because tonight's is clear

https://www.cableforum.uk/images/local/2022/04/3.png

Re: Network Congestion
 

Touch wood mine is similar.

Re: Network Congestion
 

Congestion has returned.

https://www.cableforum.uk/images/local/2022/04/4.png

Re: Network Congestion
 

interesting, pretty much a perfect match

https://www.cableforum.uk/images/local/2022/04/5.png

Re: Network Congestion
 

Yes - same here for me from 8pm to 10pm

Re: Network Congestion
 

The same over here

https://www.cableforum.uk/images/local/2022/04/6.png

Re: Network Congestion
 

And same here.

Re: Network Congestion
 

Same again tonight

Re: Network Congestion
 

Yeah, just starting for me too

Re: Network Congestion
 

And again....

https://www.cableforum.uk/images/local/2022/04/7.jpg

Re: Network Congestion
 

I honestly think since Virgin has made the 1Gig available in more and more areas they have not upgraded the capacity of their network enough to cope with demand.

Re: Network Congestion
 

It'll be something else, imo. I have the same TBB results and absolutely no 1Gig performance degradation.

Re: Network Congestion
 

I don't think so, you are I are literally as far away as we can be from one another and the lack of those types of upgrades wouldn't be affecting both of us plus all the peeps up north. I haven't tested my connection during these blip periods but I can honestly say it has been mint and I have always been able to get full speed since I have had it.




https://www.cableforum.uk/images/local/2022/04/7.png

Re: Network Congestion
 

it's all good tonight

https://www.cableforum.uk/images/local/2022/04/7.png

Re: Network Congestion
 

No issues here ;

https://www.cableforum.uk/images/local/2022/04/8.png

Re: Network Congestion
 

Re: Network Congestion
 

the wrong graph is being displayed above

https://www.cableforum.uk/images/local/2022/04/10.png

Re: Network Congestion
 

I noticed some of this congestion earlier this week, though oddly today it seems more nippy and responsive?

Have they fixed the issue?

Re: Network Congestion
 

We'll see in about 40 mins. I think last Friday was bad.

Re: Network Congestion
 

Last Friday was clear - Friday 8th was 8pm-11pm

Re: Network Congestion
 

it's not particularly clean but at least there aren't any mountains in it

https://www.cableforum.uk/images/local/2022/04/11.png

Re: Network Congestion
 

There are so many variables that only VM will be able to finger what’s going on at any one time. To the best of my knowledge, the principal variables are:

1. The available meshing nodes in the VM network;
2. The reroute algorithms deployed to ensure everything runs, one way or another;
3. The peering arrangements, including alternatives during congestion;
4. For TBB, their peering arrangements;
5. What people, or attacks are doing at any given time.

In the past events shown in this thread, and seen from my perspective, there has been one occasion when the evening mountain appeared in my TBB graph; in none of the other cases did it show up. Whether or not that rules out TBB’s Internet access arrangements, I can’t tell because I don’t know them.

The balance of probability lies, imo, with what’s going on in the VM network and their recovery mechanisms. Spinning plates.

Re: Network Congestion
 

Last 24hrs

https://www.cableforum.uk/images/local/2022/04/13.png

Re: Network Congestion
 

Sarted again. https://community.virginmedia.com/t5...4986440/page/6

Re: Network Congestion
 

do you know what the funny thing is? I randomly checked it a couple of hours ago because I didn't have anything else to do and it was absolutely fine so it must have only just been starting:

https://www.cableforum.uk/images/local/2022/04/14.png

Re: Network Congestion
 

But is your own circuit performance affectrd? This doesn’t get mentioned.

Re: Network Congestion
 

Probably not. I want to test it but i have only ever noticed the mountain after the fact. I'll check it tonight around 9 o'clock.

Re: Network Congestion
 

Re: Network Congestion
 

Again, do any of the people reporting the TBB spikes actually suffer poor performance at the time?

Re: Network Congestion
 

Probably not, but the graphs look nice :D

Re: Network Congestion
 

Re: Network Congestion
 

It is back this evening
https://www.cableforum.uk/board/atta...1&d=1650822490

Re: Network Congestion
 

we had the same bump



something may be starting now. I'll keep checking.

https://www.cableforum.uk/images/local/2022/04/14.png

Re: Network Congestion
 

What does TBB actually measure, is it pings ? If so, what is it pinging, your modem ?

Re: Network Congestion
 

The reason that I'm asking whether or not the mountain is causing poor performance is that the dropped packets, if affecting your node, would have a definite adverse effect. However if the problem is on a path that you don't use, then there'll be no effect.

---------- Post added at 20:25 ---------- Previous post was at 20:24 ----------

It's pinging your router.

Re: Network Congestion
 

Well it's pinging whatever you have set to respond on the IP or Hostname you give it :)

But yes, is this actually affecting anyone's interweb browsing or vidya gaming? Someone would need to run Smokeping or something similar to get a long term view of latency to multiple sites.

Re: Network Congestion
 

Yeah - the router.

Re: Network Congestion
 

ya, very few peeps are going to have publicly routable ips on their home networks so you aren't going to get a pc or anything else responding to it.

Re: Network Congestion
 

That would be them alright... they used to wait until the capacity has been upgraded to support the higher tiers in the area I remember years ago being stuck on 50 Mb long after 100 Mb started as the local network wasn't ready. Not now they just sell Gigabit broadband in areas with already congested headends.

Re: Network Congestion
 

Definitely something amiss the last couple of weeks - It's not just something local to me. PO7 and myself (PO9) for reference.

I do notice that general browsing is a bit 'off' in peak times - So don't think it's a TBB problem. Throughputs aren't affected.

I've missed todays peak, I'll do a few traceroutes and checks tomorrow - be interesting to see what's going on.

Tom

Re: Network Congestion
 

This is my current graph and I've not done any downloading today at all.....

https://www.cableforum.uk/images/local/2022/04/18.png

Re: Network Congestion
 

mine's the same:

https://www.cableforum.uk/images/local/2022/04/19.png

Re: Network Congestion
 

I would love to know where the problem is and what is causing it because it is getting earlier and earlier. My graph is clear after 8:30.

Re: Network Congestion
 

Pretty colours here too

https://www.cableforum.uk/images/local/2022/04/20.png

Is it affecting connection performance, yes it is 100% Last night webpages were lagging and taking ages to load, and no there is no other stuff happening on my network. This is only a peak time thing.

BBC pings are great too, and show plenty of jitter going on.

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=19ms TTL=58
Reply from 151.101.0.81: bytes=32 time=37ms TTL=58
Reply from 151.101.0.81: bytes=32 time=33ms TTL=58
Reply from 151.101.0.81: bytes=32 time=14ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 37ms, Average = 25ms

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=40ms TTL=58
Reply from 151.101.0.81: bytes=32 time=27ms TTL=58
Reply from 151.101.0.81: bytes=32 time=22ms TTL=58
Reply from 151.101.0.81: bytes=32 time=75ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 75ms, Average = 41ms

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=119ms TTL=58
Reply from 151.101.0.81: bytes=32 time=56ms TTL=58
Reply from 151.101.0.81: bytes=32 time=22ms TTL=58
Reply from 151.101.0.81: bytes=32 time=28ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 119ms, Average = 56ms

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=22ms TTL=58
Reply from 151.101.0.81: bytes=32 time=18ms TTL=58
Reply from 151.101.0.81: bytes=32 time=27ms TTL=58
Reply from 151.101.0.81: bytes=32 time=45ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 45ms, Average = 28ms

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=101ms TTL=58
Reply from 151.101.0.81: bytes=32 time=18ms TTL=58
Reply from 151.101.0.81: bytes=32 time=66ms TTL=58
Reply from 151.101.0.81: bytes=32 time=196ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 196ms, Average = 95ms

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=30ms TTL=58
Reply from 151.101.0.81: bytes=32 time=238ms TTL=58
Reply from 151.101.0.81: bytes=32 time=17ms TTL=58
Reply from 151.101.0.81: bytes=32 time=23ms TTL=58

Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 238ms, Average = 77ms

C:\Users\User>ping bbc.co.uk

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=47ms TTL=58
Reply from 151.101.0.81: bytes=32 time=12ms TTL=58
Reply from 151.101.0.81: bytes=32 time=76ms TTL=58
Reply from 151.101.0.81: bytes=32 time=68ms TTL=58

Re: Network Congestion
 

It looks like I have finally caught it mid-mountain and have been able to run a speed test


https://www.cableforum.uk/images/local/2022/04/21.png

https://www.cableforum.uk/images/local/2022/04/22.png


The speed test result isn't perfect but I am not worried at all. It kicked off at 600mb/sec and increased proportionally over time. If the test had continued to run another 3 seconds it would have reached my max of 940mbits. The only negative I would say about it is that my ping is higher than usual. They usually come back at 9-11ms so it is running at double atm. I made sure I didn't have anything else running on my network when I ran the test so as to not skew the result.

Re: Network Congestion
 

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/04/23.png

https://www.cableforum.uk/images/local/2022/04/24.png

Re: Network Congestion
 

the full picture from last night

https://www.cableforum.uk/images/local/2022/04/25.png

Re: Network Congestion
 

Mine is an almost exact duplicate.

Re: Network Congestion
 

Seems to be happening every day now? Weird ..

Mon

https://www.thinkbroadband.com/broad...25-04-2022.png

Tue

https://www.thinkbroadband.com/broad...26-04-2022.png

Wed

https://www.thinkbroadband.com/broad...27-04-2022.png

Re: Network Congestion
 

Monday

https://www.cableforum.uk/images/local/2022/04/26.png


Tuesday

https://www.cableforum.uk/images/local/2022/04/27.png


Wednesday

https://www.thinkbroadband.com/broad...28-04-2022.png

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/04/28.png

Problems between 8-10 here also and I was asleep at the time.

Re: Network Congestion
 

Looking good Virgin, not sure what happened last night but my latency did drop suddenly for a couple of hours after midnight...

https://www.cableforum.uk/images/local/2022/04/29.png

Re: Network Congestion
 

I think that's the biggest spike in green I have ever seen, for me anyway



https://www.cableforum.uk/images/local/2022/04/30.png

Re: Network Congestion
 

Huge spikes during the main TV viewing times . . streaming?

Re: Network Congestion
 

Just to wind people up show a comparison network

Live EE (OR) fibre:

https://www.cableforum.uk/images/local/2022/04/31.png

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/04/32.png

As we can see the same thing at exact same time again.

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/04/4.gif

tonight

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/04/33.png

Mine also seems to be OK this evening, maybe Virgin identified the issues and corrected them?

Re: Network Congestion
 

Dont think so. Weirdly Fridays seem to be okay and then it plays up again on Ssturday.

Re: Network Congestion
 

I will keep a close eye on mine and see what happens.

Re: Network Congestion
 

Mine has peaked around 8pm on the following dates in April, 19, 20, 23, 24, 25, 26, 27 and 28.

Thought it has sorted itself but its back again.

Re: Network Congestion
 

All looking good Friday night and last night here https://www.thinkbroadband.com/broad...384-01-05-2022

Re: Network Congestion
 

same here

Re: Network Congestion
 

Re: Network Congestion
 

Well well well. The other day I managed to run a speed test during mid-peak and I said my connection remained unaffected as I was still able to get full speed. The only difference I noticed was increased latency and my ping doubled to 20.

It is a coincidence but I have been gaming for the last two hours (first person shooter). I was unaware of the bump but I definitely felt the lag and thought something was wrong. My entire game was very sluggish but luckily still borderline playable. Now I know why.


https://www.cableforum.uk/images/local/2022/05/1.png

Re: Network Congestion
 

I see your Hub4 or 5 minimum latency is still all over the place compared to a Hub3.

Re: Network Congestion
 

Yeah, i posted some before and after graphs somewhere on the forum when i first got it. I noticed it straight away. I think there is zero chance of them fixing it now, all their efforts will be on the hub 5 and presumably an in development hub 6.

Re: Network Congestion
 

Mid-hump again. I am glad I checked because I am about to embark on three hours of gameage and I know what to expect now.

https://www.cableforum.uk/images/local/2022/05/3.png

https://www.cableforum.uk/images/local/2022/05/4.png

Re: Network Congestion
 

Re: Network Congestion
 

Snap. Thought I would join in on the show and tell. This is me doing virtually nothing all day.

https://www.cableforum.uk/images/local/2022/05/6.png

Re: Network Congestion
 

I dont understand why they havent fixed it. We are in the third or fourth week and it is a very consistent fault so they must know what is causing it.

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/05/7.png

Lovely... The 3am cut was seemingly a new firmware version (9.1.2109.200). Wonder what they're 'fixing' with that!
Been a mighty long time since I last saw any updates...

Routing and speed doesn't seem any different in the peak. Very curious!

Tom

Re: Network Congestion
 

Not just the odd graph, but total disconnection for a few minutes at odd times, for several days now.

https://www.cableforum.uk/images/local/2022/05/8.png

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/05/9.png

No disconnections here but very similar to u around 8 - 10pm.

Re: Network Congestion
 

No disconnect for me either

Re: Network Congestion
 

I think the disconnect was the firmware upgrade, I had mine a few weeks back.

Re: Network Congestion
 

Ah, me too. It was on one of those nights with a bad bump so i just assumed the connection was so bad that it lost it and did a reboot.

Re: Network Congestion
 

https://www.cableforum.uk/images/local/2022/05/2.gif

https://www.cableforum.uk/images/local/2022/05/10.png

Re: Network Congestion
 

The log shows an update was completed just after midnight yesterday.

Since then, we have no wifi in the home, and I can't see why. I have been unable to get though to a tech on 120.

Pressing the WPS button causes a green flashing icon, but now it flickers for a few seconds then goes out.

https://www.cableforum.uk/images/local/2022/05/11.png

Re: Network Congestion
 

factory reset?

Re: Network Congestion
 

I did 3 reboots, and 3 resets.

I finally got to talk to a guy with the most unintelligible accent on 150 (120 was a typo). He did deep resets from his end a few times, then it all burst back into life.

This sort of thing happens every time the superhub is updated... :(

Back on topic, I asked him if they were getting reports about internet problems most evenings from 8 to 10. He has no record of any.

Re: Network Congestion
 

I am not being a dick dude but the best way to avoid these problems is to buy a proper router which doesn't have them. Software updates shouldn't involve mandatory phone calls to tech support for whatever tf a deep reset is.


I wouldn't expect him to, it is way above his pay grade and they struggle with the simplest of problems. When I had a problem with with my new shub4 before Christmas I rang tech support for a new one and luckily the person who I spoke to put me straight through to second line because she didn't understand a thing I was saying.

Re: Network Congestion
 

I hope you guys are raising it with VM and asking for some level of compo. To have your connection become a jittery mess would make gaming and anything else jitter intolerant (voip, zoom/teams calls, livestreaming) pretty awful during that period. The fact it's so consistent at peak times points to a broken bit of core kit somewhere, or just a complete lack of capacity and a failover link coming into use.

Re: Network Congestion
 

It has been clear tonight but i definitely feel it when i am gaming

Re: Network Congestion: Virgin Media issues statement on latency issues
 

Re: Network Congestion
 

Bullshit, my lag while gaming is terrible and it isn't psychosomatic. I can be playing quite happily for ages, start experiencing noticeable lag and then when I check my graph later I see the mountain.

Re: Network Congestion
 

Feels like it is the first Saturday in a month that we haven't had a bump. Maybe they have finally fixed it

https://www.cableforum.uk/images/local/2022/05/12.png

Re: Network Congestion
 

I don't want to jinx it but it looks like they have fixed it. I have looked back at the last 5 days' worth of graphs and they are squeaky clean


https://www.cableforum.uk/images/local/2022/05/13.png

Re: Network Congestion
 

A bit dodgy this a.m.

https://www.cableforum.uk/images/local/2022/05/14.png

Re: Network Congestion
 

not as bad for me


https://www.cableforum.uk/images/local/2022/05/15.png