SIM change email
My daughter has just received an email saying that a new SIM will be sent out to her so that VM can "roll out network improvements".
I've seen nothing about this on their official site? Real or a con? |
Re: SIM change email
Real.
All existing customers from before December 2017 will get a new SIM at some point. |
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Re: SIM change email
Year, two of my daughters changed plans this month and both were sent new sim cards.
---------- Post added at 02:58 ---------- Previous post was at 02:57 ---------- (when did EE become a BT Company ?) |
Re: SIM change email
Quote:
http://home.bt.com/news/bt-life/bt-t...11364037422234 |
Re: SIM change email
got new sim today, but internet 4g isn't working now :) anyone else having problems with their shiny new sim? i've received a text to say the sim is working and I can make/receive calls.
---------- Post added at 16:11 ---------- Previous post was at 15:51 ---------- phoned them up and the guy talked me through manually setting up APN, wasn't too painful |
Re: SIM change email
Just had an email,letter and text about this. My sim is on it's way as is my sons. But my wife hasn't heard anything about a sim for her phone and she has been a Virgin mobile customer for about 6 years.
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Re: SIM change email
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I was in a similar situation to you as hubby and youngest both with VM have yet to receive any text, email regarding the new purple sim from VM but I on the hand was the only one in my household to have received these messages on the new sim - 19th July Thanks! we've ordered your shiny new SIM - it'll be on it's way shorty. 27th July Action required:you should now have your new SIM, and it's important you follow the easy steps to swap it ASAP, Need some help? Visit virginmedia.com/simhelp Hubby's phone is newer whereas my youngest son phone is older than ours so naturally, I was very wary about this and at first thought it was scam anyway long story short I got my eldest to back everything up on my phone and he changed the SIM for me thankfully I had no problem with this changing over to the new sim everything worked as before including 4g. |
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