Is this a get lost message?
 

Out of contract so l am looking around. This virgins 'offer'. Via my virgin media your offer\upgrade full house bundle £108.90 per month! For new customers forgetting any discount offer £78 80 . Or there about .

Re: Is this a get lost message?
 

That page is pretty useless. When I had broadband only, it offered me an upgrade to talk weekends for £32 per month - admittedly £5 of that was a discount I would have lost from my broadband contract, but even so it was extortionate.

I currently have 50mb BB and talk more anytime - there's no option to add just Player TV to that bundle on the Offers and Upgrades screen, I'd have to upgrade to 200mb BB amd Talk More International too, despite not needing either.

Re: Is this a get lost message?
 

Nah, the offers on the account page have always been rubbish. If you want a deal you'll have to phone up retentions.

Re: Is this a get lost message?
 

Even better put in a notice on cancellation, you'll soon get a deal.

Re: Is this a get lost message?
 

Use the online chat, they seem to offer great deals without needing to be in a call queue.

Re: Is this a get lost message?
 

Thanks guys retentions is the way. I would go.However my point was that they want £108.90 for JUST a bog standard full house. Not any sky like extras :shocked: just checked again basic full house via my offers £108.90 per month . Had phone call offering full house at £78.80 with doubled up broadband.. declined saying match new customer and you have a deal .didn't happen . As l am out of contract l will just stay put thank you.

Re: Is this a get lost message?
 

Don't quite understand that -- so you were offered a deal at £78.80 but you declined that in favour of the status quo at £108.90?

I don't know what you're on....:confused:

Re: Is this a get lost message?
 

Currently on L now called fun at £56 per month .Out of contract. The offer looking at my virgin media isUpgrade at £108.90 to full house . Far more than current undiscounted new customer. Price

Re: Is this a get lost message?
 

But you said you were offered £78.80 and double broadband. What am I not understanding?
:confused:

If you are expecting the deal being offered to new customers, you will be disappointed.

Re: Is this a get lost message?
 

You are missing the point - the current new customer price is discounted to attract new customers

Re: Is this a get lost message?
 

Looks like everyone has missed Itshim's key work in his post... 'current undiscounted new customer price'

He is quite quite right, ignoring any new customer offers, Full House is priced at £75 per month. Not sure why he is being offered it for £108.90. VM billing strikes again probably.

The moral of the story, always phone them and ignore anything online. So much easier to haggle with a person than your own computer.

Re: Is this a get lost message?
 

THANK YOU starting to think l was missing something in my posts.Did not want or need to upgrade However have been offered new customer s offer. Taken it of cause

Re: Is this a get lost message?
 

Glad to hear you got there in the end. Enjoy!!

Re: Is this a get lost message?
 

Excellent news, always good to post what offers CS are giving out. It gives the rest of us an idea of what we can aim for. Good negotiating getting a new customer offer, it's almost unheard of.

Re: Is this a get lost message?
 

Guess the fact that l gave notice had the affect .Honestly Freeview and Netflix is all I require and anybody's reasonabe bb works for me. The question was asked what did l want and told them 10 meg and Freeview , so l was giving notice. Came back with new customer offer.