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-   -   200M : Very slow speed in SK10 (https://www.cableforum.uk/board/showthread.php?t=33704770)

ultimate 17-04-2017 22:08

Very slow speed in SK10
 
Started last Thursday after a VM maintenance on the network on Wednesday (12th April), the speed has been fluctuating like a jojo throughout the day, it can go as far down as 15mb !! Talked to CS and a technician was sent out this morning, could not find anything unusual on the network, nor utilisation, changed my Superhub to Superhub 3 anyway, but it didn't do the speed any good. Another tech is coming this Wednesday. Anybody here in SK10 area or around Macclesfield area having similar problems? Can anybody here help?

Kushan 18-04-2017 12:17

Re: Very slow speed in SK10
 
Nobody here will be able to help you, you'd be best asking on the official Virgin Forums.

What are your downstream/upstream stats at? Copy/paste them here for us to gander at.

ultimate 18-04-2017 22:12

Re: Very slow speed in SK10
 
I have full speed all day, I think they must have fixed it, next time it happens I will of course post the hub stats here. Touch wood hope it is really fixed.

ultimate 20-04-2017 20:42

Re: Very slow speed in SK10
 
Its been 3 days at full speed, so they must have fixed it. I guess it was something left over from their maintenance on Wednesdays and unable to fix until after the easter holidays.


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