RemoteAgent.exe
 

I keep getting an error at bootup, saying that RemoteAgent.exe has encountered an error and has to close. I've removed and reinstalled the relevant software, still no joy. Running Windows XP home, loads of RAM, no idea why it is doing this.
RemoteAgent.exe seems to be part of PowerDVD, the software to enable me to watch DVDs. I can't see RemoteAgent.exe in the startup folder, nor is it in any of the files visible if I run Sysedit, so I can't even see WHY it should try to run at bootup.
Cyberlink say it's a Windows issue, seems an odd thing to say if it's their program! The Micro$oft website has no answers is I search their KnowledgeBase for RemoteAgent.exe
Any thoughts?

Re: RemoteAgent.exe
 

Have you searched the registry for the .exe file ?

May be under local machine / current version / run

Re: RemoteAgent.exe
 

No I haven't. What do I do if I find it, remembering that if I delete it, I presumably can't watch DVDs..... or should I delete it and reinstall from the CD yet again

Re: RemoteAgent.exe
 

What version of windows are you using ?

Re: RemoteAgent.exe
 

I keep getting an error at bootup, saying that RemoteAgent.exe has encountered an error and has to close. I've removed and reinstalled the relevant software, still no joy. Running Windows XP home, loads of RAM, no idea why it is doing this.

Re: RemoteAgent.exe
 

LOL - sorry m8 .... Did not see that :D

Click on start then run.

type regedit

click on the top entry (the name of your computer ) then click on tools or edit. You are looking for the search option. Put the name of the .exe file in the window and click search.....

If the keys are there then please let me know the key its under.. IE Hkey_localmachine\example.exe

Re: RemoteAgent.exe
 

Try using this handy bit of freeware;
Regcleaner
It provides an easy interface to remove programs which run on startup - try looking for Remoteagent and see if you can remove it from the list.
Treats the symptoms and not the cause, but if it works, what the hell.

Re: RemoteAgent.exe
 

try msconfig .

Start >>> Run >>> msconfig

Re: RemoteAgent.exe
 

3 entries:
Hkey_localmachine\software\Microsoft\Windows\Curre ntVersion\Run
HKey_current_user\software\Microsoft\search assistant\ACMru\5603
HKey_Users\software\Microsoft\Enormous string of numbers & letters incurlybrackets\search assistant\ACMru\5603

Re: RemoteAgent.exe
 

Well, it's there, now what do I do with that information
Be gentle with me, I don't understand the registry

p.s. that's a NICE woman you've got there

Re: RemoteAgent.exe
 

Have you run any spyware checking software recently? Might be hiding something on your system

Re: RemoteAgent.exe
 

Ok, I'm green... but not THAT green

Ad-Aware run at least once per week

Thanks for the thought - Any other ideas?

Alan

Re: RemoteAgent.exe
 

Remove the first one m8..Just delete the entry on the right had side that points to the program NOT the folder itself.

Re: RemoteAgent.exe
 

Tried re-installing the software???

Re: RemoteAgent.exe
 

About 4 or 5 times, so far......

(8(((>