Anyone running Avast alongside Jetico ?
 

I've just ran a weekly scan of my drive, with avast AV. It picked up Win32:Rbot-CCS in my Jetico Personal Firewall directory. According to Avast bcfgenv.dll was infected, can any Jetico users confirm that they have this file in the Jetico directory ?

I tried to move the file to chest, but was informed that, because it was in memory, a boot scan was required. Which I did. I moved it to the chest from there, however on restart, Jetico is asking for permissions all over again, for everything that needs access. I'm pretty sure the infected file, must be the configuration file for Jetico.

I made an image of my drive before doing anything, so can restore again, if I made any rash errors on my part. Can anyone confirm this file exists on their machine ? Or maybe this has happened to someone else too ?

Re: Anyone running Avast alongside Jetico ?
 

:bump:

I don't run Jetico, sorry :)

Re: Anyone running Avast alongside Jetico ?
 

According to this, that file isn't a pest and it's correct that you have it in your Jetico folder.

Re: Anyone running Avast alongside Jetico ?
 

No probs ! Thanks for the bump anyway ;)

I googled that before snoopz ! Am not sure what to make of it though. It says it's not a pest, but does that mean it still maybe not infected. :shrug:

I hope it's only a false positive. :erm:

Re: Anyone running Avast alongside Jetico ?
 

Email me the file and ill scan it with nod32 if you like. :)

[edit]

Try scanning the file http://www.kaspersky.com/scanforvirus.html

Re: Anyone running Avast alongside Jetico ?
 

pm the addy, thanks. :)

Re: Anyone running Avast alongside Jetico ?
 

Re: Anyone running Avast alongside Jetico ?
 

Thanks for the heads up, I hope this is such a false positive. :erm:

Re: Anyone running Avast alongside Jetico ?
 

the file description is 'configuration Enviroment Support' so says to me that it should be there.

Re: Anyone running Avast alongside Jetico ?
 

I'm sure it's a valid file, but not sure if it's borked or not lol

---------- Post added at 22:33 ---------- Previous post was at 22:23 ----------

Good news ! I hope :erm:

It's looking like a false positive, I submitted the file here which tests it with 27 other Av's, and Avast was the only one that picked it up.

Re: Anyone running Avast alongside Jetico ?
 

Yep sounds like good news. :)

Re: Anyone running Avast alongside Jetico ?
 

I have just tested this for you, it seems that it is a false positive, here is the Jotti online scan results of the dll:

I got the same alert after a scan, and from the above results it is definately a false positive. I have emailed avast customer service to alert them to this error. BTW there was a definitions update today, so I think this may have been the problem.

Re: Anyone running Avast alongside Jetico ?
 

Thanks for all the help ! Looks like a falsey lol :)

---------- Post added at 22:40 ---------- Previous post was at 22:38 ----------

Thanks for that info, peace of mind at last :tu:

Re: Anyone running Avast alongside Jetico ?
 

I had a similar thing with AvG and a file in the Java runtime folder a while back. I use Avast now though! lol

Re: Anyone running Avast alongside Jetico ?
 

Thing with definitions, sometimes the guys/gals get them wrong - this has been known to happen with Kaspersky, Symantec amoung many others. Sometimes the mistakes are very serious:

http://news.com.com/CA+antivirus+del...ht&tag=nl.e433

For a server, but you can see the problems it can create. My advice would be to quarantine files and not delete until you are sure they are infected. This way if it is a mistake you can replace the file, incidentally quarantined files are completely safe.

If you come across FP, best thing is to report to the program makers, that way they can get the problem fixed, helping them, you and others users - either do this by email or use their forums (if they have one).