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-   -   General : No TV no broadband (https://www.cableforum.uk/board/showthread.php?t=33708891)

Rks2020 31-03-2020 12:16
No TV no broadband
 
TV and broadband not working, unable to contact VM, or book engineer online, so now what

Hugh 31-03-2020 12:37
Re: No TV no broadband
 
New house or old house, and where is it?

Check your service status using this page

https://my.virginmedia.com/faults/service-status

Itshim 01-04-2020 22:11
Re: No TV no broadband
 
How do you do that if BB is down. Had this message today check your BB go to web site really!

gba93 01-04-2020 22:19
Re: No TV no broadband
 
Quote:
Originally Posted by Rks2020 (Post 36029784)
TV and broadband not working, unable to contact VM, or book engineer online, so now what
Phone ???

Hugh 01-04-2020 22:42
Re: No TV no broadband
 
Quote:
Originally Posted by gba93 (Post 36029970)
Phone ???
Beat me to it...

cheekyangus 02-04-2020 00:03
Re: No TV no broadband
 
Quote:
Originally Posted by Itshim (Post 36029969)
How do you do that if BB is down. Had this message today check your BB go to web site really!
The same way you post a question on an internet forum to ask it.

busboy125 02-04-2020 12:07
Re: No TV no broadband
 
Quote:
Originally Posted by cheekyangus (Post 36029977)
The same way you post a question on an internet forum to ask it.
:clap::clap:

Itshim 02-04-2020 12:51
Re: No TV no broadband
 
Quote:
Originally Posted by cheekyangus (Post 36029977)
The same way you post a question on an internet forum to ask it.
Internet DOWN phone recorded message go to web site to report it.Clearly back again now

RichardCoulter 02-04-2020 16:02
Re: No TV no broadband
 
Not neccessary, they could have been using someone else's internet or a smart mobile device.

1701-e 02-04-2020 17:17
Re: No TV no broadband
 
Quote:
Originally Posted by RichardCoulter (Post 36030084)
Not neccessary, they could have been using someone else's internet or a smart mobile device.
They could still log in on that device to check status!

Itshim 02-04-2020 19:59
Re: No TV no broadband
 
Quote:
Originally Posted by 1701-e (Post 36030100)
They could still log in on that device to check status!
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that!:erm:

Hugh 02-04-2020 20:56
Re: No TV no broadband
 
Quote:
Originally Posted by Itshim (Post 36030128)
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that!:erm:
a) If he uses his own smartphone, he won't have to ask a neighbour

b) where, in this thread, does it say he did what you have just said? All he said was
Quote:
unable to contact VM, or book engineer online

RichardCoulter 02-04-2020 23:32
Re: No TV no broadband
 
Quote:
Originally Posted by Itshim (Post 36030128)
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that!:erm:
What i'd do in this situation is to phone and ask a neighbour (with wifi that I could receive) to either let me have their password (either a temporary one or they could change the existing one after i'd finished if they had any concerns) or to temporarily take it off until i'd finished.

A friend is lucky in that he lives near to a factory that has an open wifi connection.

1701-e 03-04-2020 10:49
Re: No TV no broadband
 
Quote:
Originally Posted by Itshim (Post 36030128)
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that!:erm:
You're making stuff up now!

Mad Max 03-04-2020 17:36
Re: No TV no broadband
 
Quote:
Originally Posted by RichardCoulter (Post 36030159)
What i'd do in this situation is to phone and ask a neighbour (with wifi that I could receive) to either let me have their password (either a temporary one or they could change the existing one after i'd finished if they had any concerns) or to temporarily take it off until i'd finished.

A friend is lucky in that he lives near to a factory that has an open wifi connection.

Crack open a few cold ones and relax........:D


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