Difference Between Superhub 3 & Superhub 2ac?
 

What is the difference between the two?

Re: Difference Between Superhub 3 & Superhub 2ac?
 

+1-ac. :p

Have you not noticed all the threads about the SH3 in this forum? Reading them might give you the info you want.

---------- Post added at 19:01 ---------- Previous post was at 18:49 ----------

The SH3 is a TG2492LG-VM which is a variant of the TG2492S, spec here:
https://www.arris.com/globalassets/r...ts/tg2492s.pdf

The SH3 comes in a white box with no USB port, disabled telephony ports and a LG/VM specific firmware and GUI. i.e. locked down.

The GUI and firmware still have issues to be ironed out, so if you're thinking of trying to get one stick with the SH2ac for now. They're not on general release yet anyway.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

They seem to be. My neighbour had Vivid 100 installed last week and got a Hub 3.0 ..

Re: Difference Between Superhub 3 & Superhub 2ac?
 

A limited number are on trial for regular customers, mainly those on 200Mb. But as far as I know you can't requst a SH3, as some users have found out. VM decide if they're going to give a customer one or not. Probably stock related.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Right now you'd be better off with a SH2AC, tried to get VM to replace my SH3 for one but they said they had no more in stock as they were replacing them all with SH3s :(

Re: Difference Between Superhub 3 & Superhub 2ac?
 

the main as far as I am concerned is that shub2 will bond to a maximum of 8 downstream channels and shub3 will bond to a maximum of 16 (it depends what the bonding group size is locally). And if you don't understand what that means, it means there is more juice available to you and you are more likely to achieve max speed if you are on a higher tier.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

All new BB installs get a sh3 now

---------- Post added at 19:39 ---------- Previous post was at 19:38 ----------

Bollocks, Ive got loads in my van, still got sh1s too

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Ah that explains why there's no central inventory stock or shortage - they're all in the back of a certain Field techs red&white transit! :rolleyes:

But we do all hope you don't have the sh1 T's as well!! :sick:

Re: Difference Between Superhub 3 & Superhub 2ac?
 

This is one of those times which just frustrates the hell out of me. I am not a business person but if I were I would be asking

a) why have we got 4 variants of cpe still actively being installed
b) why oh why are we still giving out shub1s which are 6 years old, ****, and we have got far better equipment to give customers for the same price.

When everything is about wifi these days why give the customer the worst thing going? Somebody sack the customer service director please! I am like Judge Judy; I don't like things that don't make sense and it does my head in :banghead:

If it was me I would kill two birds with one stone and every new install and all swaps would be with a shub to a) give the customer the latest wifi b) give the customer the latest equipment to cope with not only current, but future speed upgrades (16 ds channels)

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Phew thank &deity above you're not! :dunce: Otherwise I'd seriously have to advise the wife to sell her two LG class C shares! ;)
If any fool took your request seriously and started scrapping all the legacy Hub inventory without first ensuring the new Hub vendors had the ramping capacity to supply the shortfall and avoid turning away new RGU's then VM could be in a worse situation with bad PR than the current network rollouts are causing!

That's assuming the board accept the CAPEX increase hit on bottom line for the 9 Million Hubs you'll need to order during next 5yrs! (Remember 4Million re Project Lightning + replacement for existing 4.9M users) :mad: pmsl....

I'd stick with just managing your army General and leave business to those that know! :cool:

Re: Difference Between Superhub 3 & Superhub 2ac?
 

that is what planning is for and you would obviously ensure you had secured enough stock should you decide to embark on such an endeavour. That being said, it obviously how Vm choose to operate because every rollout turns into a fiasco and everyone gets pushed back at least once. You are not telling me that every part or every tech in every area has a problem which requires dates be pushed back by at least 3 months. The planning problems are systemic are lie higher up.

if they are already planning to buy new hubs why oh why are they still buying shub1s when they must be able to get the shub2s for the same price?

who said anything about replacing every single shub? I said new installs and swaps (i.e. for tech visits). If you are telling me every customer needs a tech visit then something is wrong. It is a progressive approach which you can plan for buy looking at the current call out rate. If you need to do a swap why would you replace a shub1 which is 6 years old with another shub1. Do yourself a favour and replace it with a shub2ac or shub3 and you are reducing potential problems in the future and the customer is happy because they think they are up to date with the latest technology.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

I doubt they are still buying SH1's most likely refubing them as replacements.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

I wouldn't be doing that either. There should be enough shub2s around by now to keep them going.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Most customers aren't running regular speed tests, aren't checking their power levels on a regular basis and could barely care less which iteration of Superhub they have as long as it isn't causing them issues.

As far as potential problems go have you read all of the issues with the SH3? It shouldn't be in anyone's hands right now let alone be the standard equipment.

---------- Post added at 00:05 ---------- Previous post was at 00:02 ----------

The SH3 is a 24 downstreams, 8 upstreams device.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

As far as I am aware, my neigbour who has the Hub 3.0 on Vivid 100 is not having any problems ..