SH3 - Poor WiFi
 

Afternoon all,

Just got our quick start pack with the SH3, speeds are good http://www.speedtest.net/my-result/4970656615

But only wired. Tried a few devices wireless and struggling to break the 15Meg down barrier, I know wireless is slower, but not this much slower!

Tried on a OnePlus 2, iPhone 5S and a wireless N USB adapter.

Is there something I'm missing?

Cheers!

Re: SH3 - Poor WiFi
 

Ive had this several times, I found changing the SSID of the 5ghz to a different name and connecting to that helps. I dont think the hub has "Band Steering"

Re: SH3 - Poor WiFi
 

Cheers jb - I'll give that a go once it decides to stop locking up and let me access it...

EDIT: Ok I might just be being blind, but where do you change the SSIDs separately on the SH3?....

Re: SH3 - Poor WiFi
 

You do it in

Advanced settings > Wireless > Security

Re: SH3 - Poor WiFi
 

Got it, cheers!

Re: SH3 - Poor WiFi
 

Make sure you check download channels if only shows 1 or 2 you need to reboot it as that can effect speeds.

Re: SH3 - Poor WiFi
 

All is good now, wired was fine it was just the wireless.

Decided to just do some proper cabling instead of trying wireless

Re: SH3 - Poor WiFi
 

No problems on my SH3 with wireless, I get the same results as the SH2ac.

Re: SH3 - Poor WiFi
 

Last time I was with VM the SH2AC didn't exist so I never got to try it :D

Got a nice long CAT6 into my room now anyway so it's irrelevant. Got a switch in there for my TV and PS4, so everything that needs good bandwidth to stream / game has it.

Re: SH3 - Poor WiFi
 

Rather than start another thread....

Are SH3's the standard for all customers now then? Or was I just "lucky" to get one sent out as a quick start package?

Re: SH3 - Poor WiFi
 

I think the top tier is getting them, still not official modem though as it is customer trial.

Re: SH3 - Poor WiFi
 

Thought so, was surprised to see the white when I opened the box. Kind of wish we'd got the SH2AC cause the rest of our stuff is black. Stands out like a sore thumb :(

Re: SH3 - Poor WiFi
 

Sure on this? Given they're being handed to all and sundry ordering the appropriate tiers it's looking an awful lot like the 'official' modem now.

VM are certainly running 2 trials, however they are rather good at running trials while simultaneously giving out the hardware in production. Usually you'd run trials with select groups and iron out issues before you start providing the modem to unselected customers who aren't being asked to provide feedback.

Re: SH3 - Poor WiFi
 

ALL NEW 100MB, 152MB and 200MB installations get a SHUB3 as standard now

---------- Post added at 19:33 ---------- Previous post was at 19:30 ----------

Actually i stand corrected...

ALL NEW installations get it as standard

[img]Download Failed (1)[/img]

I got this by email on 18/12/15 so it started roughly around then

Re: SH3 - Poor WiFi
 

The bottom left "speed upgrade" box is a bit strange, with the SH2ac for the lower tiers and the SH2 for the higher tiers?