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-   -   Virgin Media broadband customers to be hit with price hikes from November (https://www.cableforum.uk/board/showthread.php?t=33701398)

Kushan 15-09-2015 22:29

Virgin Media broadband customers to be hit with price hikes from November
 
http://www.moneysavingexpert.com/new...-from-november

Quote:

More than 500,000 broadband only Virgin Media customers will be hit with price hikes of up to 6% from 1 November, but you can leave penalty free.

The move will see customers who pay for Virgin Media's broadband, but get their line rental and any other packages such as home phone or TV elsewhere, pay £1.75 more each month. Prices will increase as follows:

50MB broadband will increase from £28.50/month to £30.25/month – a 6.1% increase.
100MB broadband will increase from £33.50/month to £35.25/month – a 5.2% increase.
152MB broadband will increase from £41/month to £42.75/month – a 4.3% increase.
Yawn. Didn't see that one coming.

SnoopZ 16-09-2015 00:19

Re: Virgin Media broadband customers to be hit with price hikes from November
 
There goes the FREE speed increase, for someone with just VM broadband....

BenMcr 16-09-2015 00:25

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by SnoopZ (Post 35798274)
There goes the FREE speed increase, for someone with just VM broadband....

Price changes to broadband happen whether you opt for the speed increase or not. Therefore the speed increase offered has no directly related cost.

pk1 16-09-2015 07:37

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Will drop my speed, and wait for the speed increase.

Sephiroth 16-09-2015 08:41

Re: Virgin Media broadband customers to be hit with price hikes from November
 
It's an interesting game being played by VM. They want our money and we don't want to give them any more than we're already paying. So they have to judge their value proposition in knowing how far they can push their prices before customers defect - that is if they have somewhere to defect to.

As I've said before, there is no valid concept of "loyalty" on either side. It's all about value propositions and thus price positioning.

Ignitionnet 16-09-2015 10:11

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by Sephiroth (Post 35798286)
As I've said before, there is no valid concept of "loyalty" on either side. It's all about value propositions and thus price positioning.

Some people consider themselves loyal and proclaim how loyal they are to VM pretty vociferously.

Usually at the same time they are complaining about price rises or their losing 'loyalty' discounts and paying closer to list price of course but they think of themselves as loyal.

broadbandking 16-09-2015 10:39

Re: Virgin Media broadband customers to be hit with price hikes from November
 
I love the way people think its cheap to maintain a network of VM size, you live to your means in this life prices will rise.

Sephiroth 16-09-2015 10:54

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by Ignitionnet (Post 35798293)
Some people consider themselves loyal and proclaim how loyal they are to VM pretty vociferously.

Usually at the same time they are complaining about price rises or their losing 'loyalty' discounts and paying closer to list price of course but they think of themselves as loyal.

Exactamundo.

Kushan 16-09-2015 11:12

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by broadbandking (Post 35798297)
I love the way people think its cheap to maintain a network of VM size, you live to your means in this life prices will rise.

I don't think anyone's questioning the cost of the network, it's more that Virgin claims to give free speed boosts but also increases prices. I'd actually be less upset if Virgin just increased prices, it's the cheek to call the upgrade "Free" that's annoying.

Same with the TV. Price of TV went up but we got BT Sport for "free". Don't want BT sport, would rather the price stayed the same.

qasdfdsaq 16-09-2015 13:20

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by BenMcr (Post 35798277)
Price changes to broadband happen whether you opt for the speed increase or not. Therefore the speed increase offered has no directly related cost.

At a time of zero inflation and decreasing technology costs, I don't see anything else one could reasonably connect this price rise with.

Sephiroth 16-09-2015 13:27

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by qasdfdsaq (Post 35798329)
At a time of zero inflation and decreasing technology costs, I don't see anything else one could reasonably connect this price rise with.

Additional CMTSs and associated works across the estate?

BenMcr 16-09-2015 13:56

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Quote:

Originally Posted by qasdfdsaq (Post 35798329)
At a time of zero inflation and decreasing technology costs, I don't see anything else one could reasonably connect this price rise with.

Considering OFCOM have said that between the 2013 and 2014 there was a 93% increase in UK broadband data usage, then there is still need for investment which has to be paid for, even if all other factors remained the same.

http://stakeholders.ofcom.org.uk/bin...ructure-14.pdf

Quote:

Data use is increasing steadily (3.87 to 3.95). The UK is now using far more data, as users migrate to faster connections and access data-hungry applications such video streaming. All operators have seen an increase in the amount of data downloaded, with some variation between them. On average, there has been a 93% increase in the amount of data downloaded over the last year.

qasdfdsaq 16-09-2015 14:03

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Note that "decreasing technology costs" mean the same amount of data requires less costs to provide, and similarly more usage can be accomodated for the same cost.

From a user's perspective they were already paying for "unlimited" usage anyway.

Gavin78 16-09-2015 14:50

Re: Virgin Media broadband customers to be hit with price hikes from November
 
that means my average package price will be around £85.88 a month for XXL BB XL TV and weekend calls.

No doubt another price rise of about £3-£6 come February-April next year to cover inflation.

Its not like you can got somewhere else the prices are nearly the same and VM know this. I wouldn't have a phone line if it were upto me but they hike the price up so you save next to nothing.

qasdfdsaq 16-09-2015 15:14

Re: Virgin Media broadband customers to be hit with price hikes from November
 
Indeed. A Sky TV + BB + Phone package works out around £90 a month also.


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