VM's new Freestyle tariffs!!
So VM have moved all their decent handsets to these new freestyle tariffs where you pay seperately for the phone and rental, which means you can upgraded anytime and only pay off the handset cost rather than the full monthly amount.
There isn't even an option of taking a normal monthly tariff with any of the top phones. Which means if you fail the credit check you can only get a crappy phone now with them. After being a customer for 6 years and having 4 contracts with them I was after the LG G3 but failed the credit check so my only options are to wait 3 months and try again or upgrade(sorry downgrade) to a phone thats aactually worse than my Note 3. Quiet pathetic that they treat long term customers this way. Why a credit check when they carried one out when I joined them! My choices now would be S4 Mini S5 Mini Xperia Z2 Xperia Z1 Compact Some Lumia phones Cheap Xperia Phones Everything else Xperia Z3 Note 4 S5 LG G3 iPhone 6 iPhone 6 Plus and others are Freestyle only, so thats the thanks I get for being a loyal customer and having never missed a bill in the last 6 years. Apparently it makes them cheaper being top phones. I'd rather pay the £69 up front charge they used to have on most of those phones. |
Re: VM's new Freestyle tariffs!!
Well if l get treated like that after being a customer for 6 years then l know what my answer would be to them.:upyours:
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Re: VM's new Freestyle tariffs!!
Seems surprising they act in this manner. Is your new phone's monthly cost more than what you currently pay?
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Re: VM's new Freestyle tariffs!!
Unless your staff why would you pay virgin mobile prices anyway? what tarrif are you looking for the LG G3 is mega cheap on ee etc
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Re: VM's new Freestyle tariffs!!
I was staff and still get my my rates discount as per the rules.
The new contract would be exactly the same per month, but as I have found out the credit check is done as the company get the money for the phone straight away. You have two direct debits set up, one for the tariff to VM and the other for the month handset charge. So its really a credit check as if you were taking out a hire purchase agreement now! I also now need to wait 3 months before I can even try again. Am totally angry. So its either wait and hope my credit rating sorts its self out or take a crappy phone just now or leave and get stuck without a phone as I probably would fail credit checks with other phone companies also. |
Re: VM's new Freestyle tariffs!!
Freestyle contracts Can't be used for mates rates
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Re: VM's new Freestyle tariffs!!
So you don't get staff discount at all anymore if you opt for a top handset?
Sounds totally screwed up! |
Re: VM's new Freestyle tariffs!!
You can get it on myrates 50% off but not mates rates. They convert the freestyle contract to a old fashioned type for tax reasons
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Re: VM's new Freestyle tariffs!!
It's my rates I'm on at the moment. But anyway I won't be upgrading until I sort my credit rating I guess.
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Re: VM's new Freestyle tariffs!!
I'm not sure if you'd be able to keep the discount if you upgraded to one of the Freestyle contracts anyway - it's a completely different set up.
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Re: VM's new Freestyle tariffs!!
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Re: VM's new Freestyle tariffs!!
It does?
So if any of my friends on my rates upgraded they would lose the 25%? |
Re: VM's new Freestyle tariffs!!
you mean mates rates?
It says on the intranet that mates rates is suspended at the moment while they update the new offers |
Re: VM's new Freestyle tariffs!!
Well my rates mates rates lol.
I do think they should still offer the option of standard tariffs on all phones. This new split pricing and taking a loan is silly. |
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