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-   -   Vodafone has appalling service (https://www.cableforum.uk/board/showthread.php?t=33699781)

Arthurgray50@blu 07-01-2015 20:46

Vodafone has appalling service
 
There is NO link to this - yet.

I don't know if any members of the Vodaphone network. But my god the whole network is down today, and no one can use the mobile phone.

We were told by Vodaphone shops that this is a technical issue and should be back in FOUR hours. But that was at 8am this morning.

Been advised that a 'tower' has gone down, yet you cannot reach VP to complain and they are not telling anyone.

Anyone else had any problems ?

dcclanuk 07-01-2015 20:51

Re: Vodaphone is appalling service
 
One link:

https://downdetector.co.uk/problems/vodafone


You may not be able to have found a link because it is Vodafone

Sirius 07-01-2015 21:22

Re: Vodaphone is appalling service
 
Quote:

Originally Posted by Arthurgray50@blu (Post 35750990)
There is NO link to this - yet.

I don't know if any members of the Vodaphone network. But my god the whole network is down today, and no one can use the mobile phone.

We were told by Vodaphone shops that this is a technical issue and should be back in FOUR hours. But that was at 8am this morning.

Been advised that a 'tower' has gone down, yet you cannot reach VP to complain and they are not telling anyone.

Anyone else had any problems ?

God help you if they get hold of Virgin-media.

papa smurf 07-01-2015 21:37

Re: Vodaphone is appalling service
 
Quote:

Originally Posted by Sirius (Post 35751006)
God help you if they get hold of Virgin-media.

there's no way he'll speak the language :)

LSainsbury 07-01-2015 21:48

Re: Vodaphone is appalling service
 
Vodafone are the worst of the major networks. Period.

If it hadn't been for other news today, I can imagine Sky would be mentioning it.

Hom3r 07-01-2015 22:47

Re: Vodaphone is appalling service
 
EE are by far the worse, come May there history.

Stephen 07-01-2015 22:55

Re: Vodafone has appalling service
 
Don't know about now but from 1998-2004 I was a Vodafone customer and they were great then.

This sort of thing can happen on any network though. Its happened to O2 and all its virtual networks in the last 2 years.

I've had data outages on VM recently too. I don't see how an outage makes them appalling??

Just another Arthur rant I guess.

The official forums don't seem to have any posts?

http://forum.vodafone.co.uk/t5/Pay-m...d-p/paymonthly

It must just be a small local cell tower affecting your area. So your claims of the WHOLE network are greatly exagerated.

dcclanuk 07-01-2015 23:06

Re: Vodafone has appalling service
 
Quote:

Originally Posted by Stephen (Post 35751046)
Don't know about now but from 1998-2004 I was a Vodafone customer and they were great then.

This sort of thing can happen on any network though. Its happened to O2 and all its virtual networks in the last 2 years.

I've had data outages on VM recently too. I don't see how an outage makes them appalling??

Just another Arthur rant I guess.

The official forums don't seem to have any posts?

http://forum.vodafone.co.uk/t5/Pay-m...d-p/paymonthly

It must just be a small local cell tower affecting your area. So your claims of the WHOLE network are greatly exagerated.

From what I am reading it is the whole network - albeit it seems the Pay As You Go customers mainly.

Stephen 07-01-2015 23:17

Re: Vodafone has appalling service
 
Well to me thats not going to be a network problem, but something to do with their accounts/systems I would think.

Mr Angry 07-01-2015 23:28

Re: Vodafone has appalling service
 
Here you go Arthur.

Seems you were quite right.

https://downdetector.co.uk/problems/...ms-at-vodafone

heero_yuy 08-01-2015 11:33

Re: Vodafone has appalling service
 
Posting this through a Vodafone PAYG 3G dongle. Seems OK here though it was a bit hit and miss to get the original connection up. (Worthing)

denphone 08-01-2015 11:38

Re: Vodaphone is appalling service
 
Quote:

Originally Posted by LSainsbury (Post 35751024)
Vodafone are the worst of the major networks. Period.

If it hadn't been for other news today, I can imagine Sky would be mentioning it.

Yep had them once quite a while back and they were rubbish full stop.:td:

Arthurgray50@blu 08-01-2015 19:48

Re: Vodafone has appalling service
 
Hi Stephen, it's not an Arthur rant. My wife needs her phone on 24 hours a day. As my son is special needs, so if he goes out, he can reach us if problems arise. I need my phone because of my job. I operate 24 hours a day. It's about time companies think of the customer AND not just money. The phone started working at 11.30 last night, 14 hours later after problems arose.
With all the technology we have, they cannot fix a simple fault.

dilli-theclaw 08-01-2015 19:50

Re: Vodaphone is appalling service
 
Quote:

Originally Posted by Sirius (Post 35751006)
God help you if they get hold of Virgin-media.

Oh I hope not - vodafone is really bad here :(

LSainsbury 09-01-2015 21:02

Re: Vodafone has appalling service
 
Quote:

Originally Posted by Arthurgray50@blu (Post 35751277)
Hi Stephen, it's not an Arthur rant. My wife needs her phone on 24 hours a day. As my son is special needs, so if he goes out, he can reach us if problems arise. I need my phone because of my job. I operate 24 hours a day. It's about time companies think of the customer AND not just money. The phone started working at 11.30 last night, 14 hours later after problems arose.
With all the technology we have, they cannot fix a simple fault.

A dual SIM phone is your answer. Put you Vodafone SIM in slot one and a PAYG SIM in slot two. That way you have a primary and backup number on two different networks. Job done!


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