Telford Area
 

Can anyone tell me if Telford area TF7 does have 120/12 available now?

Bit strange really cos virgin media told me that my area is now on 120/12 and also it say on the website when placed an order it say my area is up to 120Mb available.

But my superhub still on 100/10?

https://www.cableforum.co.uk/images/local/2013/08/6.png

Re: Telford Area
 

Config hasn't been pushed out to you yet. Give them a ring and they should (prematurely) activate it for you. That's what some other people have done.

Re: Telford Area
 

I thought it automatically itself?

Ok, I give them a ring now!

Re: Telford Area
 

It dynamically you foghorn leghorn one day.

Re: Telford Area
 

It's supposed to be automatic, but there seems to be a delay between them enabling 120mbit for new customers and rolling it out to existing ones.

Re: Telford Area
 

I just get off the phone as they say I have to wait until September 4th for my property to be upgrading itself. They told me it will be automatically. The work is still ongoing in my area until September 4th completed.

Thanks Guys.

Re: Telford Area
 

There was about a year delay between doubling anything for existing customers and new customers getting the doubled speeds unless you called in and asked in my area.

Don't ask don't get seems to be the rule.

Re: Telford Area
 

that is something completely different. Existing customer weren't being upgraded because the extra capacity didn't exist and new customers were being sold something which wasn't there and more than likely made things worse in the short term. 120mbits isn't being given to anyone before the upgrade work is done although Kush thinks they are holding back on rolling it out to existing customers.

Re: Telford Area
 

I wouldn't say "Holding back", just not prepared to roll it out immediately. I'd wager there's probably still work being done but they probably figure that new customers should be ok to get the extra speeds as there's not really a lot of them.

This is all speculation on my part, based off of people having called up when they've seen their area was ready and getting the upgrade a little earlier.

Re: Telford Area
 

The year long delay was mainly because VM wanted to be able to say 100meg was available nationally for marketing purposes, so it basically became a new customer only thing in certain areas (like Liverpool). Existing customers couldn't get it as a speed boost until they actually got around to doing the work in that area.

The double speed upgrades are marked as done on the boltometer and on whatever database decides the level of a service a new customer can have, but the actual provisioning of it to existing customers takes a bit longer. Probably because VM's systems are a hodgepodge, it may even be down to one poor sod to run a query to find what customers it affects and then to put their details into the provisioning system (hopefully not one by one).

Either way, once the boltometer says you have been upgraded it's a few days before the config is pushed out.

Re: Telford Area
 

I just called up and ask for disconnection of my broadband service. Going to join BT FTTC :) with Plusnet. 80/20.

My exchange is FTTC live.

https://www.cableforum.co.uk/images/local/2013/08/8.jpg

https://www.cableforum.co.uk/images/local/2013/08/9.jpg

Re: Telford Area
 

I don't believe you dude because every single cabinet I have been which has been enabled for fibre has got a huge white sticker on it advertising it to customers as they drive past.

Re: Telford Area
 

That is an FTTC cabinet as you can see by the electric hazard sticker. Normal BT street cabs have no 240v supply.

That doesn't mean that I either believe or disbelieve the post about moving to FTTC and I really couldn't give a flying **** on whether that is true or not.

Re: Telford Area
 

And you honestly think that anyone on here will

A. Beleave you.
B. Care
C. Take any further notice.

Re: Telford Area