Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   [Sept 29th '12] National Broadband Issues (https://www.cableforum.uk/board/showthread.php?t=33689945)

alanbjames 29-09-2012 17:42

[Sept 29th '12] National Broadband Issues
 
Im having problems accessing some websites today, i thought it was a DNS problem and tried google DNS and still same problems.

Pages i cannot access include Google, Facebook and Ebay i just page cannot be displayed.

Anyone else having any problems?

Thanks
Alan...

Here is a Tracert of google.co.uk

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Alan>ping google.co.uk

Pinging google.co.uk [173.194.67.94] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 173.194.67.94:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Alan>tracert google.co.uk

Tracing route to google.co.uk [173.194.67.94]
over a maximum of 30 hops:

1 11 ms 16 ms 10 ms cpc11-cwma8-2-0-gw.7-3.cable.virginmedia.com [82
.11.221.1]
2 9 ms 8 ms 10 ms swan-core-1b-ge-300-2162.network.virginmedia.net
[80.0.255.193]
3 11 ms 16 ms 12 ms winn-bb-1b-ge-320-0.network.virginmedia.net [212
.43.162.109]
4 14 ms 18 ms 12 ms winn-bb-1a-ae0-0.network.virginmedia.net [213.10
5.172.161]
5 14 ms 26 ms 19 ms manc-bb-1b-as7-0.network.virginmedia.net [212.43
.163.189]
6 29 ms 26 ms 27 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

SnoopZ 29-09-2012 17:46

re: [Sept 29th '12] National Broadband Issues
 
I can't get to Google.co.uk and Google.com

Cableforum is slow, however Facebook and Ebay are working perfectly here.

alanbjames 29-09-2012 17:46

re: [Sept 29th '12] National Broadband Issues
 
Virgin seem to be having problem then?

Pantsu-san 29-09-2012 17:47

re: [Sept 29th '12] National Broadband Issues
 
Yup. Wife can't browse .jp sites and domestic internet banking is in the toilet also.

SnoopZ 29-09-2012 17:53

re: [Sept 29th '12] National Broadband Issues
 
Amazon is also down for me.

Sigma 29-09-2012 18:01

re: [Sept 29th '12] National Broadband Issues
 
Same here. I can access Facebook, but can't access Google, Twitter, Amazon and tons of other sites. Posting from my phone cos I can't access this site on Virgin either.

---------- Post added at 17:01 ---------- Previous post was at 16:58 ----------

Just got off the phone to Virgin. They said it is a problem with a Google server that should be resolved within 4 hours. I'm not holding my breath though because last time the was a routing issue it took days to fix.

bonzoe 29-09-2012 18:02

re: [Sept 29th '12] National Broadband Issues
 
No problems here with google.co.uk, Amazon or my banking sites

Foo Fighter 29-09-2012 18:06

re: [Sept 29th '12] National Broadband Issues
 
Bah the first time I put the Xbox on in months and can't get on live :td:

Coffeeguy 29-09-2012 18:07

re: [Sept 29th '12] National Broadband Issues
 
A few are not working for me such as www.hotukdeals.com www.speedtest.net and Amazon is also loading slow. Seems like Virmin are having DNS issues

The Installer 29-09-2012 18:10

re: [Sept 29th '12] National Broadband Issues
 
I lost all internet with my DNS servers set to OpenDNS as i normally have them, reverting back to the VM server brought the net back.

Tripped 29-09-2012 18:13

re: [Sept 29th '12] National Broadband Issues
 
My internet was working fine today, and then all of a sudden it kicked me of World of Warcraft as if my internet disconnected. Now i can't get back on the game or my VoIP program (mumble) but everything else is working fine.

Can't get on www.battle.net either...or a number of other websites...but a lot are fine.

anybody know if this actually on virgin's end or is there something i'm going to have to do to fix this?

cheers.

Coffeeguy 29-09-2012 18:17

re: [Sept 29th '12] National Broadband Issues
 
Quote:

Originally Posted by The Installer (Post 35479245)
I lost all internet with my DNS servers set to OpenDNS as i normally have them, reverting back to the VM server brought the net back.

What are your DNS servers set to? 194.168.4.100:53, 194.168.8.100:53?

InsaneNutter 29-09-2012 18:18

re: [Sept 29th '12] National Broadband Issues
 
Quote:

Originally Posted by Coffeeguy (Post 35479243)
A few are not working for me such as www.hotukdeals.com www.speedtest.net and Amazon is also loading slow. Seems like Virmin are having DNS issues

Speedtest works for me, however hotukdeals doesn't.

Some random sites that dont work for me are:

http://google.co.uk
http://digiex.net
http://bbc.co.uk
http://theverge.com

MSN Messenger and Skype also do not work for me.

I'm guessing its a routing issue as i use Google DNS, however swhen witching back to Virgins DNS the same websites / services don't work.

If you have access to a VPN use that, thats how im browsing websites that don't work at the moment.

StuBFrost 29-09-2012 18:19

re: [Sept 29th '12] National Broadband Issues
 
I'm having the same problem on Virgin. No problem on Be ADSL though.

The Installer 29-09-2012 18:19

re: [Sept 29th '12] National Broadband Issues
 
Quote:

Originally Posted by Coffeeguy (Post 35479251)
What are your DNS servers set to? 194.168.4.100:53, 194.168.8.100:53?

DNS : 194.168.4.100 194.168.8.100

I left the entries in my router empty and these are defaults i've been allocated. I will try Googles DNS servers to see if this makes any difference

Edit

Tried Google DNS no difference. Some websites though are loading but very very slowly, www.bbc.co.uk for example


All times are GMT +1. The time now is 07:26.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum