Loss of HD picture on V+ box
 

Here is a good question, and to be honest l am not happy with the present situation with VM.

We had a v+BOX WITH hd installed, and were told by the sales assistant that the box would give HD quality picture This has been going great until a few days ago when we suddenly found that the box is no longer giving out HD quality picture even though we have the right set etc.

Can someone tell me if there is something wrong with the system

Re: Loss of HD picture on V+ box
 

I've split this off to its own thread.

Re: Loss of HD picture on V+ box
 

What do you mean? Are you not getting the HD channels or is the picture quality poor?

Re: Loss of HD picture on V+ box
 

And is the TV connected to the V+ box with a HDMI cable (and has it always been)?

Re: Loss of HD picture on V+ box
 

The quality of the HD picture is as though it is SD, and everything is connected correctly, we did have probs with the box a couple of days ago, but no way is it a HD picture.

Re: Loss of HD picture on V+ box
 

Check the box is set to hdmi 1080 and check the tv is actually on HDMI and not scart

Re: Loss of HD picture on V+ box
 

That has been done, but the picture is still like SD.

Re: Loss of HD picture on V+ box
 

Do you have a scart in at the same time? And when you set the stb to hdmi are you pressing "Text" to save the setting?

What are you watching and what channel is it on for you to say it is "SD"?

Re: Loss of HD picture on V+ box
 

You are watching on a HD channel, ie 108 rather than 101 for bbc1, also is the programme in HD and not just up scaled SD.

Re: Loss of HD picture on V+ box
 

What we do is go to the HD page, choose a channel, and then go to that channel in SD, and to me the picture is not sharpe enough for HD quality.

:(

Re: Loss of HD picture on V+ box
 

So if you are going to the HD page and then going to the SD version of that channel that is why you are not getting the HD quality:erm:

Re: Loss of HD picture on V+ box
 

Or are you comparing the SD channel version with the HD channel version and not seeing any difference? And are sure that the programme is an HD transmission.

Please give an example of a programme

Re: Loss of HD picture on V+ box
 

I was watching the football on ESPN, and did a test of difference between the channels of HD and on SD, no difference.

I tried BBC1 in SD and then BBC1HD still no difference.

HD to me is where you get the sharper picture, when l purchased my HD set, l was shown the difference and on VM HD, over several weeks, there has been no difference.:(

Re: Loss of HD picture on V+ box
 

Arthur, you stated earlier that "everything is connected correctly" - is there a HDMI cable connecting the TV and the V+ box?

HDMI cable ends.
http://www.playstation3hdmicable.com/images/hdmi2.jpg

Re: Loss of HD picture on V+ box
 

Yes as per your picture